Resend Activation Email problem

[Anonymous]

Hi,

I'm currently unable to do anything with my account on the students.autodesk.com domain.  I'm continually presented with a request to re-activate my account by re-sending an activation email.  So, I click the link to resend, but am then told that my account is already active, and apparently no activation email is sent.

I'm unable to report the problem using the problem form, since when I click on that link, I'm again asked to re-activate my account, and enter the same loop as above!

Any help fixing this would be very much appreciated.

--

Jonathan Merritt, BE(Mech)/BSc, PhD

Research Fellow, The University of Melbourne

[Anonymous]

I am also unable to activate my account. Can you help me?

[philip.s]

Hello Nick,

Confirming that your Education Community account is now activated. Please let us know if you need additional assistance!

[Anonymous]

hi, i have the same trouble of my colleagues here. I resend the email for activate my account an the link doesn't work. Please help me.

[joane.bonghanoy]

Hi dona.laissa,

Your account has been activated. Reply back if you still encounter issues in logging in.

[Anonymous]

I still canot activate my account. When I click on the link provided, nothing is loaded on my browser...

[Anonymous]

Hi,

I also am unable to activate my account, every time I click the link to activate it I am redirected to the resend email page. Could you please help me?-

[Anonymous]

ok I actually get the email but when I click on the link to activate nothing loads. All the website seams to do to help me solve this issue is to continueally send the same email. Which still dosnt load the activation padge.

[joane.bonghanoy]

Hi Tiago, Yuki and Eugene,

Sorry for the trouble. We are now looking into this error and working on the resolution.

I have activated your accounts and you should now be able to log into the Education Community site. If you still cannot do so, please let me know so I can troubleshoot further.

[Anonymous]

hey i'm having the same problem, can someone help? i need this to finish my college finals and i don't have a lot of time T_T someone please help.

and i really don't wanna have to resort to... other measures...

[camilo.lemos]

Hi afalls2 and welcome to the forums.

I wasn't able to find a profile on the Education Community linked to the e-mail address you used to log in the forums. Can you please follow the instructions on this video until the very end and try to register again?

Apologies for the inconvenience.

[Anonymous]

Your account has not yet been activated. If you have not received your activation email, please enter your email address below to resend the email

Please enter the email address you used to register your account below:

[Anonymous]

I registered today at Education Community and had the same problem - when clicking on activation link in mail, blank page opens and nothing happens.

[Anonymous]

same problem here. clicking the activation link in the email does nothing. i have an Registration Code and Registration ID but nowhere to put it.

[Anonymous]

The same problem, my mail a.ozlanski@wit.edu.pl, I will be waiting for conntact.

[camilo.lemos]

Hi everyone,

We are currently investigating an issue that is preventing us from manually activating student accounts.

We apologize for the inconvenience and will keep you posted via this post.

Thank you for your patience and understanding.

[camilo.lemos]

Hi afalls2, mail, przemyslaw.etz, johnnymail and adam.ozlanski.

The issue with the account activations on the Education Community has been resolved and I have manually activated your accounts.

You should now be able to access the Education Community and all of its benefits.

[Anonymous]

I have not recieved the activation mail and i had resent it many times.

plaese help.

[joane.bonghanoy]

Hi Jorge,

I have activated your account and you should now be able to log into the Education Community site. Let us know if you still have issues logging in.

[Anonymous]

Hello,

my account is also not actived. What can i do?

Thanks,

K.

[philip.s]

I apologize for the inconvenience Kathy.

Your Education Community account is activated and you should now have full access to your student benefits. I'd suggest that anyone who finds themselves in a similar situation also explore the option to validate over the phone via text message.