"Installation Incomplete. Some products failed to install."

"Installation Incomplete. Some products failed to install."

FayetallyGay
Explorer Explorer
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9 Replies
Message 1 of 10

"Installation Incomplete. Some products failed to install."

FayetallyGay
Explorer
Explorer

I've been trying to install AUTOCAD 2017 for students for the past 7 hours, no luck. Installation will get about half an hour in, then jump to the finish screen showing that all products failed to install. Here's the latest log. 

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Accepted solutions (1)
7,796 Views
9 Replies
Replies (9)
Message 2 of 10

Alfred.NESWADBA
Consultant
Consultant

Hi,

 

welcome @Anonymous.autodesk.com!

 

Your log file shows the errors 1603 and 1619, for that you can already find a lot of suggestions and solutions >>>click<<<

 

Good luck, - alfred -

------------------------------------------------------------------------------------
Alfred NESWADBA
ISH-Solutions GmbH / Ingenieur Studio HOLLAUS
www.ish-solutions.at ... blog.ish-solutions.at ... LinkedIn ... CDay 2026
------------------------------------------------------------------------------------

(not an Autodesk consultant)
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Message 3 of 10

Mark.Lancaster
Consultant
Consultant
Accepted solution

@FayetallyGay

 

This posting appeared as new but its a few days old..  Have you resolved your issue?

 

If not your installation is failing due to the method you're using..

 

Download and install per:

1. Access the Autodesk Virtual Agent (link is in my signature) and follow the download links to your product.
2. Download all of the parts (some applications only have a single part to download) for your product first. Do not continue until all of the parts have fully downloaded.
3. Navigate to your download folder location and extract (double click) part _001_00X.sfx.exe (or the single file download).
4. In a few seconds the extraction will start and prompt you to extract to C:\Autodesk.
5. Once the extraction is finished, the installation will automatically start.
6. Follow the installation steps for your product

If you want the full recommended installation steps, click on the installation link in my signature.

Good luck on your installation.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Message 4 of 10

Anonymous
Not applicable

Sorry, I did manage to install AutoCAD successfully, I tried the method you suggested, and many others, but with more or less the same result. I ended up just doing a full factory reset for my PC. Your method worked  afterwards, so thank you.

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Message 5 of 10

FayetallyGay
Explorer
Explorer

That's weird, I got automatically signed in to an old account

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Message 6 of 10

Anonymous
Not applicable

This message states that there is a link for downloading the proper way, but I do not have access to that link, is it still available?

This is the exact issue I am having. Thankfully I am only 3 hrs into instead of 7, but I do not want to go for 7 hours...

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Message 7 of 10

Mark.Lancaster
Consultant
Consultant

@Anonymous

 

Welcome to the community..

 

Download and install per:

1. Access the Autodesk Virtual Agent and follow the download links to your product.

2. Download all of the parts (some applications only have a single part to download) for your product first. Do not continue until all of the parts have fully downloaded.
3. Navigate to your download folder location and extract (double click) part _001_00X.sfx.exe (or the single file download).
4. In a few seconds the extraction will start and prompt you to extract to C:\Autodesk.
5. Once the extraction is finished, the installation will automatically start.
6. Follow the installation steps for your product

However if the installation does fail using this method, please post your installation log file here so we can review it.  Posting info: Sometimes installation log files contain personal information such as your serial #.  Prior to posting your log file please make sure to remove such info.

 

 Good luck on your installation and report back on your progress.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

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Message 8 of 10

Anonymous
Not applicable

i am having the same problem, it says some products failed to install. could you help me download autocad

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Message 9 of 10

Mark.Lancaster
Consultant
Consultant

@Anonymous

 

Welcome to the Autodesk User's Community..

 

Without your installation log file we can only speculate what the issue is at this point.  So attach your installation file here so we can review it.

 

 

 

Posting info: Sometimes the installation log file contains the serial # that was assigned to you.  Open your log file using Windows Notepad and perform a search on "/SN".  Depending on the number of installation attempts, your serial # may be located throughout the log file.  If present, remove or "X" out your serial # prior to posting.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Message 10 of 10

Anonymous
Not applicable

This is my log file sir. what will be the problem sir?

 

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