Products don't have launch option

Anonymous · ‎06-06-2017

Hi,

Hopefully this is the right place to post this. I've installed 3ds Max 2018, Maya 2017, Mudbox 2017, and the only one I can launch from the Autodesk App, is 3ds Max. The others only have a grey-out [installed] box. I can launch the programs from a shortcut on the desktop, but they are inaccessible via the app, what seems to be the issue? I am using the student version for each one.

regards,

Des

Darin.Green · ‎06-07-2017

@Anonymous

It's recommended to launch the application from the shortcut on your desktop or from the start menu. You shouldn't be launching the application from the Autodesk Desktop App.

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natasha.l · ‎06-08-2017

Hello @Anonymous,

I wanted to check-in with you, I hope you were able to resolve the issue. Did you try to launch the product from the shortcut or from your applications?

Please "Accept As Solution" if a reply has helped resolved the issue or answered your question, to help others in the community.

Natasha
Community Product Support Specialist