Problems with Energy simulation

[beralco]

To whom it may concern,

Some of my students are getting different issues once they try to run the Energy Analysis within Revit.  Sometimes the weather station does not show up or there is a window stating that the License is not supported (althought it is a Student License).  Any comments or suggestions will be highly appreciated!

Kind regards,

José Luis Bermúdez Alcocer, Ph.D., M.Arch., B.Arch.

[natasha.l]

Hello @beralco,

Can you please provide a screenshot of the license error you see and let us know exactly when this happens. 

It seems the product is up & running but when you try using the tool Energy Simulation it causes an issue? 

Thank you for posting. 

[natasha.l · Accepted solution]

Hello @beralco,

Not sure what version you are running but I looked into this further and I discovered that Autodesk is aware that customers with education licenses are unable to access Energy Simulation with older products this was a known issue. 

This error is related to a student account issue it has been fixed with Revit 2017.1 and newer, although older versions will still have the problem.

Sorry for the inconvenience & thank you for posting. 

Please "Accept As Solution" if a reply has helped resolved the issue or answered your question, to help others in the community.

[Anonymous]

Dear all

I used Revit 2019, when I simulate my model, I face a problem that says " there has been an expected problem. unable to analyze. please contact Autodesk service representative service" 

does anyone has experienced with this problem?

[Mark.Lancaster]

@Anonymous 

Welcome to the Autodesk Community..

Please use the Revit forum for this: https://forums.autodesk.com/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&...

This forum is only for installation and licensing issue.   You need support a given product workflow.