Problem with the loading of AutoCAD

[Anonymous]

Good afternoon,

My problem is that I can't opern AutoCAD for a wihile. I let the application start but then it stops during the "loading" process and continue this thing for more than 20 minutes and more without changes...

I've tried to use the tool "reset settings to default" but nothing changes again.

Please help me!

Thanks for the attention

[imadHabash]

Hi,

have you make any new update for your system ? is this happened just lately ? try to launch AutoCAD as an admin. 

Regards,

[Anonymous]

Hi,

.

I remember this problem came out after an update, but I don't clealry remeber which. This happens sice june, if I'm not wrong.

Now I've tried to to launch AutoCAD as an admin jus as you said, it stops loading and open the page but it doesen't work again..! I put down here if I can the screen of what I see.

[natasha.l]

Hello @Anonymous,

Please try some of the steps below if you have not already. 

1. Make sure you have an updated graphics card driver by checking the manufacturer's website (Assign the correct Graphics Card - Step #8)
2. How to reset to defaults
3. Check the Operating System needed & the required updates by reviewing the system requirement for the software 
4. Update your product with the latest service pack or Hotfixes by visiting the Autodesk website or account
5. Locate the install log or Control Panel for Microsoft Visual C++ have properly installed (try repair or uninstall & reinstall)
6. Reboot the computer
7. In Windows Start, delete unnecessary items in the Windows Temp folder, but do not delete the Windows Temp folder itself. You can locate the Temp folder by entering %TEMP% in the Search bar of Windows Start
8. Temporarily disable antivirus & firewall, use Task Manager to "End Task" feature to end the anti-virus software or other items that could be running in the background
9. If the above does not resolve the issue continue & try Clean Uninstall of the product and try a browser download via Autodesk Virtual Agent (download all the parts) and install the product again
10. If the above has not resolved it, a recent update on your Windows system maybe the cause, uninstall test the Autodesk product & reinstall it. Here is an article on these updates Windows 7, 8.1, 10 Updates | Microsoft .NET Framework. 

Let us know how it goes. 

Please "Accept As Solution" if a reply has helped resolve the issue or answered your question, to help others in the community.

[natasha.l]

Hello @Anonymous,

Please let us know what worked for you I hope you were able to resolve the issue, was it the update or something else. 

Thanks. 

Please "Accept As Solution" if a reply has helped resolve the issue or answered your question, to help others in the community.