Problem with activation (error activation) error (400)

[Anonymous]

Hello
I have a problem with activation autodesk Autodesk 3ds Max 2012 64-bit 

the problem is that:

 When I clicked on "Activate" and next "Continue" the next screen was "Processing Error"

"

Your online activation request has returned an error (400) which is not allowing your request to be processed using our automated systems.

 Click the "Use another method" link below to complete the necessary forms and submit your request to the local Autodesk Business Center for your area. A Customer Service Representative will respond within the next 2 business days.

"

I have a student license

[Anonymous]

please sir advise me how i can send you to private message. regarding 3d max activation 

[Anonymous]

sir i can add here request code or this is also secreat 

[camilo.lemos]

Hi @Anonymous 

Please, click here to send me a Private Message with your request code.

Thank you,

[Anonymous]

I've got the exact same problem. How can I solve it ?

Thanks

[jessica.t]

HI @Anonymous,

For licensing assistance, please contact our Activation and Registration team:

1.    Visit http://knowledge.autodesk.com/contactus
2.    Select “Activation & Registration” or “License Management”
3.    Select appropriate subtopics from the pull-down menus.
4.    Select “I Still Need Help”  if you need personal assistance.

Please also have your request code ready if you have it. Thank you!

[Anonymous]

I have the same problem with activation autodesk Autodesk 3ds Max 2015 64-bit 

I have a student licence

Can u please help me?

[Anonymous]

I have the same problem with activation autodesk Autodesk 3ds Max 2015 64-bit 
I have a student licence

Can u please help me too?

[jessica.t]

Hi @Anonymous and welcome to the community!

For licensing assistance, please contact our Activation and Registration team:

1.    Visit http://knowledge.autodesk.com/contactus
2.    Select “Activation & Registration” or “License Management”
3.    Select appropriate subtopics from the pull-down menus
4.    Select “I Still Need Help”  if you need personal assistance

Please also have your request code ready if you have it. Thank you!

[Anonymous]

Hello guys, i have reached the maximum limit of installed licenses and wanted to try out the license manager.

On my Notebook the license has got exported to my Autodesk Account but i can not import this from my Computer where i try to activate my new autodesk product, because of the error 400.

I asked the autodesk support for solutions but they just wanted to know "how they did" but they didnt do anything and it´s very important to me!

May someone of you help me?

[camilo.lemos]

Hi @Anonymous 

Please, send me your serial number and request code via Private Message (click on my camilo.lemos profile name and then on Send This User a Private Message) and I'll look into this for you.

Thanks!

[Anonymous]

Hey I have the same problem can I have some help activating auto cad 2015 please

[joane.bonghanoy]

Hi Ciaran,

Please send me a Private Message (click on my joane.bonghanoy profile name and then “Send this user a private message”) with your Serial # and Request Code and I'll look into it. 

[Anonymous]

It's okay I got it working eventually, thanks

[Anonymous]

Hello!
I have the same problem (error 400). I want to activate licenses on 10 PC's in institution with no LAN, with this type of activation (stand-alone license for each PC) - is it possible, or it will work with network license only?

[camilo.lemos]

Hi @Anonymous 

You can perform standalone installations on multiple computers as long as you have as many licenses/seats as you have computers (10 PCs would require 10 licenses or 10 seats).

Regarding the error 400, please, send me your serial number and request code via Private Message (click on my camilo.lemos profile name and then on Send This User a Private Message) and I'll look into this for you. For multiple standalone activations, you will need to send me the request code taken from each individual computer.

Thanks!

[Anonymous]

Thanks, I'll do it.
And another question. If I want to change activation method from network license for the stand-alone license, could I reinstall programm or not?

[camilo.lemos]

Unfortunately it's not a simple matter of re-installing.

Your license either is standalone or network, it really depends on where the license was aquired (for example, student licenses are always standalone, educator licenses from the ARC are always network and commercial can be either).

If you can send me the serial number via Private Message I can help you better understand your license.

[Anonymous]

sahingeldec@hotmail.com Let me help you write to me

[Anonymous]

sahingeldec@hotmail.com Let me help you write to me

[Anonymous]

Thanks! The problem was resolved

The reason was that the name of PC was not in english - it can be added to the installation manual

One else - I could not install Autocad2014 and 2015 on WinXP SP3, although in system requirements it is. Installer need IE 7, but XP doesn't support it.