Problem installation Autocad Map 2015 "already installed"

Problem installation Autocad Map 2015 "already installed"

Anonymous
Not applicable
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Problem installation Autocad Map 2015 "already installed"

Anonymous
Not applicable

Hello (sorry for my english)

 

I've a problem : I had an error when installing the first time Autocadmap 3D 2015 on Win 8.1 (64bit) - it stops ...

Then I tried to reinstall and it does'nt work : it says "Autocadmap already installed"

 

capture4.png

 

I have uninstalled all products autodesk (following : http://knowledge.autodesk.com/customer-service/installation-activation-licensing/get-ready/remove-pr... also clean uninstall Autocad 2015

 

Then I reinstall Autocad 2015 : it works, but then I tried to reinstall Autocadmap 3D 2015 again and it still says me "Autocadmap already installed"... (same message...) ... I searched on internet but i didnt found solutions.

 

What should I do to fix it ?

Thank you;

 

 

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Message 2 of 3

philip.s
Alumni
Alumni
Accepted solution

Hello and welcome to the community @Anonymous!

 

One of the best workarounds when a program cannot be installed because the installer indicates that it is already installed (but isn't), is to run Microsoft Fixit.

 

The typical cause for such an error is caused by a prior install that has failed, left residual keys in the registry that make the installer think the program is already installed.

 

Failed Install - Program lists as already installed

 

Here to help if additional assistance is needed, otherwise please accept as a solution so that others can benefit from this information.

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Message 3 of 3

Anonymous
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Thanks a lot!

I didnt knew Fixit !

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