Trying to run the installer sent to us for the students and get errors like not supporting NTLM scheme - cant get past this even with administrator rights.
Problem - does not suport NTLM scheme
Hello @a.craigQ5FHE,
My understanding is that NTLM is a user profile authentication tool in Windows, so it seems its a system environment issue not a Fusion 360 issue.
There is this troubleshooter tool that can help solve some common issues installing or updating Fusion 360 by using system log files. You also have the option of collecting the log file manually using the steps below.
- Collect the installation log file by access the following path:
Windows: C:\Users\***\Appdata\Local\Autodesk\autodesk.webdeploy.streamer.log
macOS: Macintosh HD>Users>***>Library>Logs>autodesk.webdeploy.streamer.log - Review the log and the common error codes for Fusion 360 to discover the cause of the installation failure
Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.
Natasha
Community Product Support Specialist
Helpful Links:
AutoCAD Videos | AutoCAD Crashes or Freezes | AutoCAD Customer Council | AutoCAD System Requirements | Prepare your computer for download | Autodesk Virtual Agent | Clean Uninstall | Steps for Setting-Up Student Software
Hello @a.craigQ5FHE,
Just check in with you to see how its going. 😁
Natasha
Community Product Support Specialist
Helpful Links:
AutoCAD Videos | AutoCAD Crashes or Freezes | AutoCAD Customer Council | AutoCAD System Requirements | Prepare your computer for download | Autodesk Virtual Agent | Clean Uninstall | Steps for Setting-Up Student Software
