Only getting SDK and Network License Manager??

[Anonymous]

I can't seem to figure out why this is happening, everytime I install it, I only get those two tools. Does anyone have any solutions? Also I had this version at an earlier time but I had to reinstall Windows 7. It was working fine until I reinstalled windows, now I can't seem to install the full program. I will appreciate all the help. Thanks guys. P.S. I'm using a Student account.

[RDAOU]

Did you format and reinstall windows or repair-reinstall over without format?

Installer seems to find 3DS somewhere on your system and you are getting only the tools...I would assume that it was not a full clean format and the program info are still in your registry or somewhere on you drive.

Try to look again and see if you can find it

I'm not sure if trying another download method will help OTHER DOWNLOAD METHODS HERE OR AutoDESK VIRTUAL AGENT

[Mark.Lancaster]

nathen.dale.00

I haven't installed 3DS Max by itself but when I see the license manager as a selection that tells me you selected the tools and utilities button in the beginning.   Start the installation again and what are your options?

[Anonymous]

I believe it was a format and reinstall (win 64) I didn't try to uninstall or backup 3ds max because I forgot but it may be somewhere in the registry. Would you know where to check first? I've checked temp folders and program files, nothing is there. Thankyou for the reply.

[Anonymous]

Yeah. I will try doing the install again. But I'm sure it'll be the same, as I have done it many times. 

[Anonymous]

I have found some form of Autodesk files. Here is a picture of what I found in the registry. What would I need to do from here?

[RDAOU]

Check this link...it will lead you step by step how to clean Autodesk files from Windows and how to clean registry 

Autodesk.knowledge.network/remove-products/remove-windows-products

once you do then you should be able to run a clean install

[Anonymous]

Thanks. I'm hoping there is no more autodesk software on my computer. Just about to try to reinstall 3ds Max. I'll update you if anything happens, good or bad. 😄 

[Anonymous]

Sadly. No luck. 😕 Any other ideas...?

[RDAOU · Accepted solution]

Ok it seems you have incomplete files/installation... You need to redownload from the Autodesk Virtual Agent again...and do a clean installation

First go to Control Panel again and Unistall Autdesk 3DS Max 2015 SDK and Autodesk Network License Manager

Second delete the folder Autodesk_3ds_Max_2015_EFGJKS...

1. Make sure you have admin rights, UAC is turned off and Anti-Virus temporary disabled prior to installation.
2. Add Autodesk.com to Safe list in your IE Security Settings
3. go to the Autodesk Virtual Agent and follow the download links to your product.  (Click this link it will open in a new window)
4. Download all of the parts first (sometimes its varies the number of part ... some applications may only have a single part to download)
5. then go to your download location.  Extract (double click) part 1 (or the single part download) and in a few seconds the extraction will start.  
6. It will then prompt you to extract to C:\Autodesk and once the extraction is finished the installation will start.