maya2019 fixation problem "installation failed "

maya2019 fixation problem "installation failed "

Anonymous
Not applicable
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Message 1 of 4

maya2019 fixation problem "installation failed "

Anonymous
Not applicable

I have a problem when installing the maya on my machine and you receive a message "installation failed "

- maya2019
-mac os

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542 Views
3 Replies
Replies (3)
Message 2 of 4

natasha.l
Alumni
Alumni

Hello @Anonymous, 

 

Thank you for posting & sharing this with us, but can you locate the Install Log it will provide information on where the install failed. 

 

  • From the Menu Bar select Go - Go To Folder and then access the following paths: 
    /var/tmp/Autodesk 
    /private/var/tmp/Autodesk
  • The log will be named after the Autodesk application 
  • Please attach the log to your reply

 

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

 

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Message 3 of 4

leowarren34
Mentor
Mentor

Just a quick check: Are you installing as admin with AV disabled?

Leo Warren
Autodesk Student Ambassador Diamond
Please accept as solution and give likes if applicable.
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Message 4 of 4

natasha.l
Alumni
Alumni

Hello @Anonymous, 

 

Just checking in with you, hope you were able to resolve this.

 

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

 

 

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