Maya 2020 crashes on startup (Ubuntu 20.04)

[Anonymous]

Hi there,

After following the guide on Autodesk's website. I was able to get the product registered and installed. However, I get a backtrace involving some python backtrace... Heres the error when run in the command line...

root : ERROR : code for hash md5 was not found.
Traceback (most recent call last):
  File "/usr/autodesk/maya2020/lib/python27.zip/hashlib.py", line 147, in <module>
    globals()[__func_name] = __get_hash(__func_name)
  File "/usr/autodesk/maya2020/lib/python27.zip/hashlib.py", line 97, in __get_builtin_constructor
    raise ValueError('unsupported hash type ' + name)
ValueError: unsupported hash type md5
root : ERROR : code for hash sha1 was not found.
Traceback (most recent call last):
  File "/usr/autodesk/maya2020/lib/python27.zip/hashlib.py", line 147, in <module>
    globals()[__func_name] = __get_hash(__func_name)
  File "/usr/autodesk/maya2020/lib/python27.zip/hashlib.py", line 97, in __get_builtin_constructor
    raise ValueError('unsupported hash type ' + name)
ValueError: unsupported hash type sha1
root : ERROR : code for hash sha224 was not found.
Traceback (most recent call last):
  File "/usr/autodesk/maya2020/lib/python27.zip/hashlib.py", line 147, in <module>
    globals()[__func_name] = __get_hash(__func_name)
  File "/usr/autodesk/maya2020/lib/python27.zip/hashlib.py", line 97, in __get_builtin_constructor
    raise ValueError('unsupported hash type ' + name)
ValueError: unsupported hash type sha224
root : ERROR : code for hash sha256 was not found.
Traceback (most recent call last):
  File "/usr/autodesk/maya2020/lib/python27.zip/hashlib.py", line 147, in <module>
    globals()[__func_name] = __get_hash(__func_name)
  File "/usr/autodesk/maya2020/lib/python27.zip/hashlib.py", line 97, in __get_builtin_constructor
    raise ValueError('unsupported hash type ' + name)
ValueError: unsupported hash type sha256
root : ERROR : code for hash sha384 was not found.
Traceback (most recent call last):
  File "/usr/autodesk/maya2020/lib/python27.zip/hashlib.py", line 147, in <module>
    globals()[__func_name] = __get_hash(__func_name)
  File "/usr/autodesk/maya2020/lib/python27.zip/hashlib.py", line 97, in __get_builtin_constructor
    raise ValueError('unsupported hash type ' + name)
ValueError: unsupported hash type sha384
root : ERROR : code for hash sha512 was not found.
Traceback (most recent call last):
  File "/usr/autodesk/maya2020/lib/python27.zip/hashlib.py", line 147, in <module>
    globals()[__func_name] = __get_hash(__func_name)
  File "/usr/autodesk/maya2020/lib/python27.zip/hashlib.py", line 97, in __get_builtin_constructor
    raise ValueError('unsupported hash type ' + name)
ValueError: unsupported hash type sha512
Initialized VP2.0 renderer {
  Version : 2016.11.53.12. Feature Level 5.
  Adapter : GeForce GTX 1050 Ti with Max-Q Design/PCIe/SSE2
  Vendor ID: 4318. Device ID : 
  Driver : 4.6.0 NVIDIA 440.64.
  API : OpenGL V.4.6.
  Max texture size : 16384 * 16384.
  Max tex coords : 32
  Shader versions supported (Vertex: 5, Geometry: 5, Pixel 5).
  Shader compiler profile : (Best card profile)
  Active stereo support available : 0
  GPU Memory Limit : 4096 MB.
  CPU Memory Limit: 14850.1 MB.
/usr/autodesk/maya2020/bin/maya.bin: symbol lookup error: /usr/autodesk/maya2020/bin/../lib/libOGSDeviceOGL4-16.so: undefined symbol: EVP_CIPHER_CTX_init

 I would really appreciate it if I could get this running in Ubuntu and not burn a registration key by having to also install on windows, thanks!

[natasha.l · Accepted solution]

Hello @Anonymous, 

Thanks for posting. 😊

Please review the system requirements for Autodesk Maya 2020, I have not seen users with Maya on Ubuntu on the forums, likely because it is confirmed as being unsupported on the operating system causing performance issues. 

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

[Anonymous]

If ubuntu is not supported why i got this page on support knowledge : https://knowledge.autodesk.com/support/maya/learn-explore/caas/simplecontent/content/installing-maya... 

[germancazes]

hasanfirdausC6XEN Hi, please check the comments at the bottom of this page, https://gist.github.com/borgfriend/b83467639cb8039dc79974bf780a4994 there are some ideas to solve this problem, maybe some can work with the 2020 version with the problems related to python.