Maya 2015 Unobtainable License

[majed18702]

I opened up Maya and it gives me this error:

but it never happened before.

I don't know what to do? I moved from my old computer less than a week ago and my hard drive from my old computer is in my new computer as a secondary hard drive and I opened it from that drive and as I said it gives me this error, maybe it's because my old computer was Windows 8  and my new one is Windows 10?

[pendean]

You need to reinstall your software on the new computer.

[majed18702]

I can't the installer gives me a communication error

[Anonymous]

You need to provide more details if you want someone to help you. Post a screenshot of the error and the installation log file (see here https://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Location-of-the-log-file... on how to find it) on your PC)

[majed18702]

the screenshot of the error is on the post and I can't find the log

[majed18702]

After I instaled Maya 2016 to try it out (I didn't enjoy it so) I opened Maya 2015 again and the error now looks like this:

I don't know what to do?

[mdavis22569 · Accepted solution]

Request a new download from here:

https://knowledge.autodesk.com/contact-support/websupport/finding-download

Then install it on the new hard drive and go from there