Max 2018 entry point error

Max 2018 entry point error

Anonymous
Not applicable
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Message 1 of 5

Max 2018 entry point error

Anonymous
Not applicable

After install the update 4, my max don't open anymore and I keep getting this error. Is there a way to fix?

 

error_max18.jpg

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Message 2 of 5

Mark.Lancaster
Consultant
Consultant

@Anonymous

 

This is an English speaking forum and we have no way of translating that message.  Is it possible to translate it fully so we know exactly what the message is stating.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

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Message 3 of 5

Anonymous
Not applicable

It says:

 

"3dsmax.exe - Entry point not found

 

The procedure entry point ?adjustWindowRectToVisibleScreen... could not be located in the dynamic link library C:\Program Files..."

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Message 4 of 5

Mark.Lancaster
Consultant
Consultant

@Anonymous

 

Thanks..

 

I would start here https://knowledge.autodesk.com/support/3ds-max/troubleshooting/caas/sfdcarticles/sfdcarticles/Error-... and see if that resolves the issue.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

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Message 5 of 5

Anonymous
Not applicable

I already did it everything there and nothing.

 

Yesterday I manage to uninstall the update 4, today I can't find it on the list. That's why I asked for help. It seens that I'll need to uninstall and install it again =/

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