LICENSE TRANSFER UTILITY

[Anonymous]

Hi, 

I am trying to do a license transfer, but the system says "License transfer is not supported, " I have two options": 1. Sign in (It is not active to use) and 2. Quit. In any of those options the program allows me sign in. If I click in a different place outside of the window the program closes. 

I downloaded the Building design suite from autodesk woth my user and password and I already uninstall all related programs in the other computer. 

What to do? 

[Otto]

Hello agonzalez and welcome to the Autodesk community!

It looks like you need help uninstalling - or have issues that may be addressed by uninstalling - an Autodesk product. Community members with similar questions found the following article(s) useful: The following article(s) should help you resolve the problem:

Uninstalling a Product

Once your product is uninstalled, please try downloading your Autodesk Software using the Virtual Agent (Please be sure to disable your firewall and anti-virus before downloading)

If this information was helpful, please consider marking it as an Accepted Solution by clicking on the "Accept as Solution" link, below. Taking a moment to do this will help others with similar questions find useful answers. Thank you!

Kudos (click on the link or the "thumbs-up!" icon), are also gratefully received! (Even a bot likes praise.)

If this answer missed the mark, please let us know so that other community members can lend a hand. Any additional details might help, too: consider including relevant screenshots, log files, error messages, or system specs.

[Mark.Lancaster]

Do you have a desktop subscription/term/rental type of license?  If so there's no need to use the license transfer lutility.  Activation is based on your Autodesk ID.

No on desktop subscription...

Do you have a network perpetual license type?  If so there's not need to use the license transfer utility.  THe activation occurs through the Autodesk license manager.

No on network perpetual license..

If you have a standalone perpetual license you can always reactivate using the Autodesk Virtual Agent (see link in my signature) and follow the Activcation/Registration links.

[dgorsman]

Short version: LTU is for perpetual stand-alone licenses only.  Even then, if this is a permanent transfer (e.g. setting up a new computer) its easier to activate on the new computer then uninstall on the first computer.