License Expired in F360 but not on Autodesk website?

License Expired in F360 but not on Autodesk website?

Anonymous
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License Expired in F360 but not on Autodesk website?

Anonymous
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Hello!

Similar to the issue in this forum post (https://forums.autodesk.com/t5/fusion-360-support/expired-buy-now/m-p/9674929) I should have renewed my access to Fusion 360 in October. When I sign in on the website, I get a message saying my education subscription has been renewed until October 2021. When I sign into the Fusion360 app, I get a message that my license has expired. I am continually shuttled back to the page to buy a subscription. I sign in with my information for education access, and the cycle repeats. 

 

I've uninstalled and reinstalled Fusion360 several times since October and have never been able to access the full features of Fusion 360. My account is locked in a sort of "view only" mode in the app. 

 

I tried to get help using a help ticket from the support team and they recommended I come here for support. 

 

Is anyone able to propose a possible solution that would allow me to use Fusion 360 for my projects with my students? Thanks for your time and assistance. 

-DrewView on Autodesk websiteView on Autodesk websiteView in Fusion360 appView in Fusion360 app

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Anonymous
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this is a something only someone from the autodesk EDU support team can fix you will need to constantly contact them

https://www.autodesk.com/education/support/edu-contact-us-form