license error

[Anonymous]

I downloaded AutoCad Architecture the other night and once the installation finished I attempted to open the program, but got a license error. I am using a autodesk student account. The error reads: "The license manager is not functioning or is improperly installed. AutoCad will shut down now." I have Revit on this computer as well and i used revit all through the last year, but it also is now saying the same message. Please help.

[rkmcswain]

Have you seen this?

The License manager is not functioning or is improperly installed

[Anonymous]

I downloaded Autcad Architecture, but once the installation finished i attempted to open the program and I was not able to.

[cid:1e86be53-11ae-47a1-9d6d-c47045894c7f]

[Mark.Lancaster]

@Anonymous

Did you mean to attach an image?  Are you using your email system to reply?  If so don't..  Come back to the forums and post using the provided tools.

Here are some different things to consider

[natasha.l]

Hello @Anonymous,

Sorry about this. Please let us know what other Autodesk products you have installed & their versions. 

This issue can be solved a number of different ways try : 

1. Make sure to sign-in, install with Windows Administrator & launch with Administrator permissions (right- click & click "Run as Administrator")  
2. License Reset of the software to make sure the licensing is activated properly then test by launching the program 

3. Clean Uninstall of the program use MSfixitTool to complete the uninstall 

4. Prepare to Download & Install 

5. Then install the programs in ascending order, so AutoCAD 2016 & Revit 2016 then AutoCAD 2017 & Revit 2017 Using the Browser Download Method in your Autodesk Account 

Please let us know if you still have an issue. 

Please "Accept As Solution" if a reply has helped resolve the issue or answered your question, to help others in the community.

[natasha.l]

Hello @Anonymous,

I wanted to check-in with you, I hope you were able to resolve the issue. 

Please "Accept As Solution" if a reply has helped resolve the issue or answered your question, to help others in the community.