Licence delay verification is expired - Autocad 2021 - Mac Sierra

Licence delay verification is expired - Autocad 2021 - Mac Sierra

lucie3
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Licence delay verification is expired - Autocad 2021 - Mac Sierra

lucie3
Community Visitor
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Hi,

I have the "Licence delay verification is expired" error every time I open Autodesk since a week.

Obviously, my licence is still valid.

The program then exits, not allowing me to continue.

 

1) I installed "AdskLicensing-14.4.0.11537-mac-installer" but nothing changed.

2) I tried also to install "AdskIdentityManager-UCT" but the installation fails in the early phases.

Here an excerpt of the error report (seems the library version is not the expected one):

Dyld Error Message: Symbol not found: _objc_alloc_init Referenced from: /Volumes/VOLUME/Install_Autodesk_Identity_Manager.app/Contents/MacOS/Setup Expected in: /usr/lib/libobjc.A.dylib.

3) I also tried to clean the autodesk cache using the reset_login_mac.sh but no luck

4) I tried to put the serial number manually using the Licence Transfer Utility, but I don't have access to a serial number. Is it worth to try this? If yes, how can I retrieve my licence number if it is not on my account?

 

Can someone please help me? I'm completely stuck.

I'm working on a MacOS Sierra 10.13.6


Thanks in advance

 

Lucie

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