Install Autodesk® AutoCAD® 2020 Failed Installation aborted, Result=1603

Install Autodesk® AutoCAD® 2020 Failed Installation aborted, Result=1603

Anonymous
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Message 1 of 9

Install Autodesk® AutoCAD® 2020 Failed Installation aborted, Result=1603

Anonymous
Not applicable

Hi, i'm trying to install autocad 2020, but every time the same error occurs.

I have already try with all the fix methods suggest by autodesk, but no one seem to work for me.

this is my log:

2019/6/22:18:07:52 arman PC-ARMANDO Installing Autodesk® AutoCAD® 2020 Core: TRANSFORMS="C:\Users\arman\AppData\Local\Temp\_AIA56B.tmp\x64\acad\acad-standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk AutoCAD 2020" INSTALLDIR="C:\Program Files\Autodesk\AutoCAD 2020\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/6/22:18:09:57 arman PC-ARMANDO Install Autodesk® AutoCAD® 2020 Core Succeeded
2019/6/22:18:09:58 arman PC-ARMANDO Installing Autodesk® AutoCAD® 2020 Language Core: TRANSFORMS="C:\Users\arman\AppData\Local\Temp\_AIA56B.tmp\x64\it-it\acad\AcadLP\AcadLP-standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk AutoCAD 2020" INSTALLDIR="C:\Program Files\Autodesk\AutoCAD 2020\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/6/22:18:10:07 arman PC-ARMANDO Install Autodesk® AutoCAD® 2020 Language Core Succeeded
2019/6/22:18:10:07 arman PC-ARMANDO Installing Autodesk® AutoCAD® 2020: TRANSFORMS="C:\Users\arman\AppData\Local\Temp\_AIA56B.tmp\x64\it-it\acad\AcadPS\AcadPS-standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk AutoCAD 2020" INSTALLDIR="C:\Program Files\Autodesk\AutoCAD 2020\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/6/22:18:10:25 arman PC-ARMANDO Install Autodesk® AutoCAD® 2020 Failed Installation aborted, Result=1603
2019/6/22:18:10:26 arman PC-ARMANDO Installing Autodesk® AutoCAD® 2020: TRANSFORMS="C:\Users\arman\AppData\Local\Temp\_AIA56B.tmp\x64\it-it\acad\AcadPS\AcadPS-standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk AutoCAD 2020" INSTALLDIR="C:\Program Files\Autodesk\AutoCAD 2020\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/6/22:18:10:28 arman PC-ARMANDO Install Autodesk® AutoCAD® 2020 Failed Installation aborted, Result=1603
2019/6/22:18:10:28 arman PC-ARMANDO Component: ACAD_MAIN failed with code 16032019/6/22:18:10:29 arman PC-ARMANDO verifyCertificates The file "C:\Users\arman\AppData\Local\Temp\_AIA56B.tmp\Setup\SolutionProvider.dll" is signed.
2019/6/22:18:10:29 arman PC-ARMANDO CertFindCertificateInStore C:\Users\arman\AppData\Local\Temp\_AIA56B.tmp\Setup\SolutionProvider.dll Succeeded
2019/6/22:18:10:30 arman PC-ARMANDO Download Play SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/6/22:18:10:30 arman PC-ARMANDO Failed to Download solution Stub: 259
2019/6/22:18:10:30 arman PC-ARMANDO Notify play SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/6/22:18:10:30 arman PC-ARMANDO Notify info SOLUTION_PROVIDER_PACKAGE 1001(download started) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/6/22:18:10:30 arman PC-ARMANDO Notify info SOLUTION_PROVIDER_PACKAGE 1003(unpackage started) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/6/22:18:10:30 arman PC-ARMANDO verifyCertificates The file "C:\Users\arman\AppData\Local\Temp\_AIA56B.tmp\Setup\SolutionProvider.dll" is signed.
2019/6/22:18:10:30 arman PC-ARMANDO CertFindCertificateInStore C:\Users\arman\AppData\Local\Temp\_AIA56B.tmp\Setup\SolutionProvider.dll Succeeded
2019/6/22:18:10:30 arman PC-ARMANDO AnalyzeInstallFailure() for log file: C:\Users\arman\AppData\Local\Temp\Autodesk AutoCAD 2020 PSPack Install.log
2019/6/22:18:10:30 arman PC-ARMANDO AnalyzeInstallFailure() GetErrorontext returned: Error Context MSI (s) (D4:94) [18:10:28:559]: Attempting to delete file C:\WINDOWS\Installer\49b2cbb.mst
MSI (s) (D4:94) [18:10:28:559]: Deferring clean up of packages/files, if any exist
MSI (s) (D4:94) [18:10:28:559]: Attempting to delete file C:\WINDOWS\Installer\49b2cbb.mst
MSI (s) (D4:94) [18:10:28:559]: Unable to delete the file outside of the engine. LastError = 2
MSI (s) (D4:94) [18:10:28:559]: MainEngineThread is returning 1603
MSI (s) (D4:2C) [18:10:28:565]: RESTART MANAGER: Session closed.
MSI (s) (D4:2C) [18:10:28:565]: No System Restore sequence number for this installation.
=== Registrazione terminata:22/06/201918:10:28 ===

2019/6/22:18:10:30 arman PC-ARMANDO AnalyzeInstallFailure() GetErrorContext returned: Error String MainEngineThread is returning 1603
2019/6/22:18:10:30 arman PC-ARMANDO AnalyzeInstallFailure() QueryAknURL returned: AKN Article https://knowledge.autodesk.com/search?p=ACD&search=MainEngineThread is returning 1603&sort=score&page=1&v=2020
2019/6/22:18:10:30 arman PC-ARMANDO AnalyzeInstallFailure() error 28672 mapping not found in error.xml
2019/6/22:18:10:30 arman PC-ARMANDO Rollback: App desktop Autodesk component is exe :Ignored Rollback.
2019/6/22:18:10:31 arman PC-ARMANDO Notify status SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/6/22:18:10:31 arman PC-ARMANDO Notify status SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/6/22:18:10:31 arman PC-ARMANDO Notify info SOLUTION_PROVIDER_PACKAGE 1009(download completed) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/6/22:18:10:31 arman PC-ARMANDO Notify info SOLUTION_PROVIDER_PACKAGE readerStreamThread exited with status code: (0) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/6/22:18:10:31 arman PC-ARMANDO Notify info SOLUTION_PROVIDER_PACKAGE 1011(unpackage completed) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/6/22:18:10:31 arman PC-ARMANDO Notify info SOLUTION_PROVIDER_PACKAGE writerStreamThread exited with status code: (0) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/6/22:18:10:31 arman PC-ARMANDO Download Complete SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/6/22:18:10:31 arman PC-ARMANDO Notify complete SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/6/22:18:10:34 arman PC-ARMANDO Rollback Autodesk® AutoCAD® 2020 Language Core Succeeded
2019/6/22:18:11:19 arman PC-ARMANDO Rollback Autodesk® AutoCAD® 2020 Core Succeeded
2019/6/22:18:11:24 arman PC-ARMANDO Rollback Autodesk Single Sign-On Succeeded
2019/6/22:18:11:26 arman PC-ARMANDO Rollback Save to Web and Mobile Feature Succeeded
2019/6/22:18:11:26 arman PC-ARMANDO Rollback: Autodesk Licensing component is exe :Ignored Rollback.
2019/6/22:18:11:35 arman PC-ARMANDO Rollback Autodesk Material Library 2020 - Base Image Library Succeeded
2019/6/22:18:11:55 arman PC-ARMANDO Rollback Autodesk Material Library 2020 Succeeded
2019/6/22:18:11:55 arman PC-ARMANDO Rollback: DirectX Runtime component is exe :Ignored Rollback.

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8 Replies
Replies (8)
Message 2 of 9

natasha.l
Alumni
Alumni

Hello @Anonymous, 

 

I could suggest several workarounds but it may lead to a clean uninstall anyway, so I suggest conducting a clean uninstall & reinstall. 

 

  1. Conduct a Clean Uninstall of the previous installation & use the MSfixitTool to complete it
  2. Reboot the computer, make sure apps are not auto running in the background 
  3. Log in as Administrator (check your permissions, full control) or create a new profile
  4. Make sure you have an uninterrupted & high-speed connection to the internet
  5. Clean out the TEMP folder. To open the TEMP folder, type %TEMP% in the address bar of Windows Start Menu and hit Enter (Windows)
  6. Temporarily disable security settings like Antivirus, Firewall & UAC on your Windows operating system
  7. Use the Browser Download Method in your Autodesk Account or via the AVA | Autodesk Virtual Agent (download all the parts)

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

 

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Message 3 of 9

Anonymous
Not applicable
Accepted solution

No one of the solution offer by Autodesk worked for me. In the end i reboot my PC and now it works.

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Message 4 of 9

Anonymous
Not applicable

Hi,

when you say  "reboot "you mean reboot  and not  "set up " your pc completely ( reinstall your Windows etc.) ?

In other words, did  the recomendations help you ?

I have the same problem which is really time consuming.

 

Thanks

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Message 5 of 9

Mark.Lancaster
Consultant
Consultant

@Anonymous 

 

Go into your Autodesk Account (manage.autodesk.com)  product updates.  Look for licensing mechanism update and apply that on your machine.  Now try the installation again.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

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Message 6 of 9

Anonymous
Not applicable
I had to reinstall windows
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Message 7 of 9

Anonymous
Not applicable

Hi Mark,

Do you mean the "Autodesk Licensing Service 9.2.2. 2501 - Update" ?

Thanks for your note 🙂

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Message 8 of 9

bigdude409
Explorer
Explorer

So I need to reinstall windows to upgrade?

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Message 9 of 9

Mark.Lancaster
Consultant
Consultant

@bigdude409 

 

Are you seeing a 1603 error?   Without your installation log file we can only speculate what the issue is at this point.  So attach your installation file here so we can review it.

 

 

 

Posting info: Sometimes the installation log file contains the serial # that was assigned to you.  Open your log file using Windows Notepad and perform a search on "/SN".  Depending on the number of installation attempts, your serial # may be located throughout the log file.  If present, remove or "X" out your serial # prior to posting.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

0 Likes