Incorrect Version being downloaded - Autodesk Educational Site/Install Now

[Mark.Lancaster]

Users are reporting the incorrect Autodesk product version is being downloaded through the Autodesk Educational Site using the INSTALL NOW option.

Please note this issue has been reported and Autodesk is currently investigating the issue.

In the meantime..

After you request your Autodesk Educational Product and version, do not use the install now option that's there, instead review this article and the solution it provides.

@Discussion_Admin, anyway to temporary lock this at the top of the forum?

[Anonymous]

Yes! Thank you so much for this notice. 

My computer was unfortunately damaged beyond repair a few days ago, and it was necessary for me to buy a new PC and I've been in the process of redownloading all my software, including Maya. I've tried downloading the 2018 installer about 5 times today, everytime receiving the 2014 launcher instead. It's so relieving to know that this was not an issue with the computer I've just dumped a couple grand on. 

[lena.talkhina]

Keep calm and wait for solution! (just kidding).

Hope it will be solved soon. @Mark.Lancaster thanks for noticing, we have the same question at russian boards.

[jeffrey.sin]

The team already checked and worked on this issue and it seems to already be resolved. Tried both Revit and Inventor and the correct versions are already being downloaded when using the "Install Now" method.

Thank you,

[lena.talkhina]

@jeffrey.sin That was fast! Thank you!