I cannot download Autocad LT 2019 but I have a licence

[Anonymous]

I need to download AutoCAD LT 2019 - We have a licence but I cannot get the software download

[steven-g]

Why can't you download it, does it not show up in your account?

[Anonymous]

We have purchased the licence for AutoCAD Lt in the name of [email protected], however Mark has left the business prior to installing the software. We are therefore seeking to transfer the permissions etc to myself, [email protected] so that we can download etc. can you advise how we can achieve this? Many thanks

[Anonymous]

You will need to talk to your reseller or log a support case with Autodesk to change the Contract Manager as described.

[Mark.Lancaster]

@Anonymous 

For security reason please do not share email address here...

You can change it here https://knowledge.autodesk.com/customer-service/account-management/users-software/classic-user-manag...

Update:  As long as your account is already linked to the subscription..