fatal error Unhandled Access violation Reading 0x0010 Exception at 60c89b2eh
@Anonymous
Welcome to the Autodesk User's Community..
Did this work before or never worked?
Is your graphics driver up-to-date? Are you using a graphics card that will support AutoCAD 2017?
Here's what I would suggest.
Download and install per:
Clean out your personal temp (%temp%) folder. You will not be able to delete all the files and folders but try to delete as many as possible. Try to launch AutoCAD again, did it resolve the issue?
If the above didn't work I would recommend that you follow the steps in this article.
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
Hello @Anonymous,
Thanks for posting.
Can you confirm that this is a product issue? Try to launch AutoCAD 2017 without opening a file, just launch AutoCAD from the "All Programs" in your Windows Start by itself, also try to right-click "Run as Administrator".
If the issue continues, try the following:
- Update to the latest certified graphics drivers & Adjust Global Setting to run it
- Check the system requirements for the software & make sure you have the required OS updates
- Verify the Microsoft Products (Visual C++, Libraries, .NET) properly installed by checking the install log or Control Panel (uninstall/reinstall)
- Conduct a Clean Uninstall of the program use MSfixitTool to complete the uninstall
- Download all of the parts Autodesk Virtual Agent & Re-Install the product
Please "Accept As Solution" if a reply has helped resolve the issue or answered your question, to help others in the community.
Natasha
Community Product Support Specialist
Helpful Links:
AutoCAD Videos | AutoCAD Crashes or Freezes | AutoCAD Customer Council | AutoCAD System Requirements | Prepare your computer for download | Autodesk Virtual Agent | Clean Uninstall | Steps for Setting-Up Student Software
Hello @Anonymous,
Please let us know if you have resolved this issue. Have you had any updates applied recently?
Locate the latest updates installed on your Windows 10, to see if there have been some more recent updates you can apply. You can also try to uninstall & reinstall the update.
Windows Event Viewer can help you view events to help with Basic Installation Troubleshooting.
Please "Accept As Solution" if a reply has helped resolve the issue or answered your question, to help others in the community.
Natasha
Community Product Support Specialist
Helpful Links:
AutoCAD Videos | AutoCAD Crashes or Freezes | AutoCAD Customer Council | AutoCAD System Requirements | Prepare your computer for download | Autodesk Virtual Agent | Clean Uninstall | Steps for Setting-Up Student Software
hi Mark , it never worked. I think the problem is graphic card look to attachment because i dont know how i can fix this problem.
Accepted solution
@Anonymous
Image doesn't really help...
What video card model do your have?
Have you followed the steps in the linked article?
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
Hi, I've had similar problem with Plant3D, when I tried to make ortho view of my 3D draw. Solution is a very simple - just turn off the Hardware
acceleration
.png){kind=link}