Community

Announcements

Between mid-October and November, the content on AREA will be relocated to the Autodesk Community M&E Hub and the Autodesk Community Gallery. Learn more HERE.

Error 1603 when installing 3ds max 2020

Error 1603 when installing 3ds max 2020

Anonymous
Not applicable
4,097 Views
4 Replies
Message 1 of 5

Error 1603 when installing 3ds max 2020

Anonymous
Not applicable
‎10-25-2019 12:18 PM

Hi guys!

 

I'm trying to Install 3ds max 2020 on my W10 PC and it doesnt work. When installing, it pops me the error 1603.

I've tried many things, but nothing seems to work.

 

Thank you very much!

 

maxfail.PNG

 

Here's the instal log file:

 

 

2019/10/25:14:33:02 Mr-Robot DESKTOP-6K8IDEA Install Autodesk Genuine Service Succeeded
2019/10/25:14:33:03 Mr-Robot DESKTOP-6K8IDEA Installing Autodesk Licensing: "F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\x86\AdskLicensing\AdskLicensing-installer.exe" --mode unattended --unattendedmodeui none
2019/10/25:14:33:25 Mr-Robot DESKTOP-6K8IDEA Autodesk Licensing return code: 1
2019/10/25:14:33:25 Mr-Robot DESKTOP-6K8IDEA Install Autodesk Licensing Failed Installation aborted, Result=1
2019/10/25:14:33:25 Mr-Robot DESKTOP-6K8IDEA Installing Autodesk Licensing: "F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\x86\AdskLicensing\AdskLicensing-installer.exe" --mode unattended --unattendedmodeui none
2019/10/25:14:33:25 Mr-Robot DESKTOP-6K8IDEA Autodesk Licensing return code: 0
2019/10/25:14:33:25 Mr-Robot DESKTOP-6K8IDEA Install Autodesk Licensing Succeeded
2019/10/25:14:33:26 Mr-Robot DESKTOP-6K8IDEA Installing Autodesk® 3ds Max® 2020: TRANSFORMS="C:\Users\Mr-Robot\AppData\Local\Temp\_AI9FD5.tmp\x64\max\3dsMax-standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\" INSTALLDIR="C:\Program Files\Autodesk\3ds Max 2020\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/10/25:14:33:54 Mr-Robot DESKTOP-6K8IDEA Install Autodesk® 3ds Max® 2020 Failed Installation aborted, Result=1603
2019/10/25:14:33:55 Mr-Robot DESKTOP-6K8IDEA Installing Autodesk® 3ds Max® 2020: TRANSFORMS="C:\Users\Mr-Robot\AppData\Local\Temp\_AI9FD5.tmp\x64\max\3dsMax-standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\" INSTALLDIR="C:\Program Files\Autodesk\3ds Max 2020\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/10/25:14:34:17 Mr-Robot DESKTOP-6K8IDEA Install Autodesk® 3ds Max® 2020 Failed Installation aborted, Result=1603
2019/10/25:14:34:17 Mr-Robot DESKTOP-6K8IDEA Component: MAX failed with code 16032019/10/25:14:34:18 Mr-Robot DESKTOP-6K8IDEA verifyCertificates The file "C:\Users\Mr-Robot\AppData\Local\Temp\_AI9FD5.tmp\Setup\SolutionProvider.dll" is signed.
2019/10/25:14:34:18 Mr-Robot DESKTOP-6K8IDEA CertFindCertificateInStore C:\Users\Mr-Robot\AppData\Local\Temp\_AI9FD5.tmp\Setup\SolutionProvider.dll Succeeded
2019/10/25:14:34:18 Mr-Robot DESKTOP-6K8IDEA Download Play SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:34:18 Mr-Robot DESKTOP-6K8IDEA Notify play SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:34:18 Mr-Robot DESKTOP-6K8IDEA Notify info SOLUTION_PROVIDER_PACKAGE 1001(download started) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:34:18 Mr-Robot DESKTOP-6K8IDEA Notify info SOLUTION_PROVIDER_PACKAGE 1003(unpackage started) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:34:19 Mr-Robot DESKTOP-6K8IDEA Notify status SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:34:19 Mr-Robot DESKTOP-6K8IDEA Notify status SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:34:19 Mr-Robot DESKTOP-6K8IDEA Notify info SOLUTION_PROVIDER_PACKAGE 1009(download completed) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:34:19 Mr-Robot DESKTOP-6K8IDEA Notify info SOLUTION_PROVIDER_PACKAGE readerStreamThread exited with status code: (0) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:34:19 Mr-Robot DESKTOP-6K8IDEA Notify info SOLUTION_PROVIDER_PACKAGE 1011(unpackage completed) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:34:19 Mr-Robot DESKTOP-6K8IDEA Notify info SOLUTION_PROVIDER_PACKAGE writerStreamThread exited with status code: (0) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:34:19 Mr-Robot DESKTOP-6K8IDEA Download Complete SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:34:19 Mr-Robot DESKTOP-6K8IDEA Notify complete SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:34:19 Mr-Robot DESKTOP-6K8IDEA verifyCertificates The file "C:\Users\Mr-Robot\AppData\Local\Temp\adsksolutionstub\SolutionProvider.exe" is signed.
2019/10/25:14:34:19 Mr-Robot DESKTOP-6K8IDEA CertFindCertificateInStore C:\Users\Mr-Robot\AppData\Local\Temp\adsksolutionstub\SolutionProvider.exe Succeeded
2019/10/25:14:34:19 Mr-Robot DESKTOP-6K8IDEA Extracting files from solution stub
2019/10/25:14:34:19 Mr-Robot DESKTOP-6K8IDEA verifyCertificates The file "C:\Users\Mr-Robot\AppData\Local\Temp\_AI9FD5.tmp\Setup\SolutionProvider.dll" is signed.
2019/10/25:14:34:19 Mr-Robot DESKTOP-6K8IDEA CertFindCertificateInStore C:\Users\Mr-Robot\AppData\Local\Temp\_AI9FD5.tmp\Setup\SolutionProvider.dll Succeeded
2019/10/25:14:34:20 Mr-Robot DESKTOP-6K8IDEA AnalyzeInstallFailure() for log file: C:\Users\Mr-Robot\AppData\Local\Temp\3dsMaxInstall64.log
2019/10/25:14:34:20 Mr-Robot DESKTOP-6K8IDEA AnalyzeInstallFailure() GetErrorontext returned: Error Context CustomAction licIsSvcUpgraded.8B858D99_2C63_4281_AE43_6782314CCC1B returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (28:F8) [14:34:17:317]: Note: 1: 2265 2: 3: -2147287035
MSI (s) (28:F8) [14:34:17:317]: Machine policy value 'DisableRollback' is 0
MSI (s) (28:F8) [14:34:17:317]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
Action ended 14:34:17: licIsSvcUpgraded.8B858D99_2C63_4281_AE43_6782314CCC1B. Return value 3.
MSI (s) (28:F8) [14:34:17:318]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (28:F8) [14:34:17:319]: No System Restore sequence number for this installation.
MSI (s) (28:F8) [14:34:17:319]: Unlocking Server

2019/10/25:14:34:20 Mr-Robot DESKTOP-6K8IDEA AnalyzeInstallFailure() GetErrorContext returned: Error String fatal error
2019/10/25:14:34:20 Mr-Robot DESKTOP-6K8IDEA AnalyzeInstallFailure() QueryAknURL returned: AKN Article https://knowledge.autodesk.com/search?p=3DSMAX&search=fatal error&sort=score&page=1&v=2020
2019/10/25:14:34:20 Mr-Robot DESKTOP-6K8IDEA AnalyzeInstallFailure() error 28672 mapping not found in error.xml
2019/10/25:14:34:20 Mr-Robot DESKTOP-6K8IDEA Rollback: Autodesk Licensing component is exe :Ignored Rollback.
2019/10/25:14:34:26 Mr-Robot DESKTOP-6K8IDEA Rollback Autodesk Genuine Service Failed Installation aborted, Result=1603
2019/10/25:14:34:30 Mr-Robot DESKTOP-6K8IDEA Rollback Autodesk® Material Library 2020 - Medium Resolution Library Succeeded
2019/10/25:14:34:34 Mr-Robot DESKTOP-6K8IDEA Rollback Autodesk® Material Library 2020 - Base Image Library Succeeded
2019/10/25:14:34:42 Mr-Robot DESKTOP-6K8IDEA Rollback Autodesk® Material Library 2020 Succeeded
2019/10/25:14:34:42 Mr-Robot DESKTOP-6K8IDEA Rollback: Microsoft Visual C++ 2013 Redistributable (x64) component is exe :Ignored Rollback.
2019/10/25:14:34:42 Mr-Robot DESKTOP-6K8IDEA Rollback: Microsoft Visual C++ 2013 Redistributable (x86) component is exe :Ignored Rollback.
2019/10/25:14:34:42 Mr-Robot DESKTOP-6K8IDEA Rollback: Microsoft Visual C++ 2012 Redistributable (x64) component is exe :Ignored Rollback.
2019/10/25:14:34:42 Mr-Robot DESKTOP-6K8IDEA Rollback: Microsoft Visual C++ 2012 Redistributable (x86) component is exe :Ignored Rollback.
2019/10/25:14:34:42 Mr-Robot DESKTOP-6K8IDEA PageOpen InstallCompleteDialog
2019/10/25:14:34:49 Mr-Robot DESKTOP-6K8IDEA === Setup ended ===

2019/10/25:14:40:37 Mr-Robot DESKTOP-6K8IDEA === Setup started on DESKTOP-6K8IDEA by Mr-Robot ===
2019/10/25:14:40:37 Mr-Robot DESKTOP-6K8IDEA Path_Length: 115
2019/10/25:14:40:37 Mr-Robot DESKTOP-6K8IDEA Current Directory F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit
2019/10/25:14:40:37 Mr-Robot DESKTOP-6K8IDEA Launch
2019/10/25:14:40:37 Mr-Robot DESKTOP-6K8IDEA CommandLine
2019/10/25:14:40:37 Mr-Robot DESKTOP-6K8IDEA Path_Length: 115
2019/10/25:14:40:37 Mr-Robot DESKTOP-6K8IDEA Current Directory C:\Users\Mr-Robot\AppData\Local\Temp\_AID6EB.tmp
2019/10/25:14:40:38 Mr-Robot DESKTOP-6K8IDEA === Setup ended ===

2019/10/25:14:40:37 Mr-Robot DESKTOP-6K8IDEA === Setup started on DESKTOP-6K8IDEA by Mr-Robot ===
2019/10/25:14:40:37 Mr-Robot DESKTOP-6K8IDEA Path_Length: 115
2019/10/25:14:40:37 Mr-Robot DESKTOP-6K8IDEA Current Directory C:\Users\Mr-Robot\AppData\Local\Temp\_AID6EB.tmp
2019/10/25:14:40:37 Mr-Robot DESKTOP-6K8IDEA Launch
2019/10/25:14:40:38 Mr-Robot DESKTOP-6K8IDEA PageOpen LaunchDialog
2019/10/25:14:40:43 Mr-Robot DESKTOP-6K8IDEA === Setup ended ===

2019/10/25:14:40:43 Mr-Robot DESKTOP-6K8IDEA === Setup started on DESKTOP-6K8IDEA by Mr-Robot ===
2019/10/25:14:40:43 Mr-Robot DESKTOP-6K8IDEA Path_Length: 115
2019/10/25:14:40:43 Mr-Robot DESKTOP-6K8IDEA Current Directory F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit
2019/10/25:14:40:43 Mr-Robot DESKTOP-6K8IDEA Launch
2019/10/25:14:40:43 Mr-Robot DESKTOP-6K8IDEA CommandLine
2019/10/25:14:40:43 Mr-Robot DESKTOP-6K8IDEA Path_Length: 115
2019/10/25:14:40:43 Mr-Robot DESKTOP-6K8IDEA Current Directory C:\Users\Mr-Robot\AppData\Local\Temp\_AIEE2C.tmp
2019/10/25:14:40:44 Mr-Robot DESKTOP-6K8IDEA === Setup ended ===

2019/10/25:14:40:43 Mr-Robot DESKTOP-6K8IDEA === Setup started on DESKTOP-6K8IDEA by Mr-Robot ===
2019/10/25:14:40:43 Mr-Robot DESKTOP-6K8IDEA Path_Length: 115
2019/10/25:14:40:43 Mr-Robot DESKTOP-6K8IDEA Current Directory C:\Users\Mr-Robot\AppData\Local\Temp\_AIEE2C.tmp
2019/10/25:14:40:43 Mr-Robot DESKTOP-6K8IDEA Launch
2019/10/25:14:40:44 Mr-Robot DESKTOP-6K8IDEA PageOpen LaunchDialog
2019/10/25:14:40:46 Mr-Robot DESKTOP-6K8IDEA PageOpen LicenseDialog
2019/10/25:14:40:48 Mr-Robot DESKTOP-6K8IDEA PageOpen ProductInfoDialog
2019/10/25:14:40:48 Mr-Robot DESKTOP-6K8IDEA PageOpen ProductSelectionDialog2
2019/10/25:14:40:59 Mr-Robot DESKTOP-6K8IDEA PageOpen FullProgressDialog
2019/10/25:14:40:59 Mr-Robot DESKTOP-6K8IDEA SetupUiUtil::IsDriveSSD: path is C:\Program Files\Autodesk\
2019/10/25:14:40:59 Mr-Robot DESKTOP-6K8IDEA Installing Microsoft Visual C++ 2012 Redistributable (x86): "F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\3rdParty\x86\VCRedist\2012UPD4\vcredist_x86.exe" /install /quiet /norestart
2019/10/25:14:40:59 Mr-Robot DESKTOP-6K8IDEA Microsoft Visual C++ 2012 Redistributable (x86) return code: 0
2019/10/25:14:40:59 Mr-Robot DESKTOP-6K8IDEA Install Microsoft Visual C++ 2012 Redistributable (x86) Succeeded
2019/10/25:14:41:00 Mr-Robot DESKTOP-6K8IDEA Installing Microsoft Visual C++ 2012 Redistributable (x64): "F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\3rdParty\x64\VCRedist\2012UPD4\vcredist_x64.exe" /install /quiet /norestart
2019/10/25:14:41:00 Mr-Robot DESKTOP-6K8IDEA Microsoft Visual C++ 2012 Redistributable (x64) return code: 0
2019/10/25:14:41:00 Mr-Robot DESKTOP-6K8IDEA Install Microsoft Visual C++ 2012 Redistributable (x64) Succeeded
2019/10/25:14:41:01 Mr-Robot DESKTOP-6K8IDEA Installing Microsoft Visual C++ 2013 Redistributable (x86): "F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\3rdParty\x86\VCRedist\2013\vcredist_x86.exe" /q /norestart /l C:\Users\Mr-Robot\AppData\Local\Temp\vcredist_x86_2013.log
2019/10/25:14:41:01 Mr-Robot DESKTOP-6K8IDEA Microsoft Visual C++ 2013 Redistributable (x86) return code: 0
2019/10/25:14:41:01 Mr-Robot DESKTOP-6K8IDEA Install Microsoft Visual C++ 2013 Redistributable (x86) Succeeded
2019/10/25:14:41:02 Mr-Robot DESKTOP-6K8IDEA Installing Microsoft Visual C++ 2013 Redistributable (x64): "F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\3rdParty\x64\VCRedist\2013\vcredist_x64.exe" /q /norestart /l C:\Users\Mr-Robot\AppData\Local\Temp\vcredist_x64_2013.log
2019/10/25:14:41:02 Mr-Robot DESKTOP-6K8IDEA Microsoft Visual C++ 2013 Redistributable (x64) return code: 0
2019/10/25:14:41:02 Mr-Robot DESKTOP-6K8IDEA Install Microsoft Visual C++ 2013 Redistributable (x64) Succeeded
2019/10/25:14:41:03 Mr-Robot DESKTOP-6K8IDEA Installing Autodesk® Material Library 2020: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk 3ds Max 2020" SETUP_PACKAGECODE={8B55CEAD-FB07-49d9-8CFC-71CB3397A351} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" PACKAGEUPI={519D393B-EFBD-4714-B627-F8BC87BEA59A} ADSK_SOURCE_ROOT="F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/10/25:14:41:11 Mr-Robot DESKTOP-6K8IDEA Install Autodesk® Material Library 2020 Succeeded
2019/10/25:14:41:11 Mr-Robot DESKTOP-6K8IDEA Installing Autodesk® Material Library 2020 - Base Image Library: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk 3ds Max 2020" SETUP_PACKAGECODE={8B55CEAD-FB07-49d9-8CFC-71CB3397A351} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES="{B9312A51-41B5-479D-9F72-E7448A2D89AF},;;;;" PACKAGEUPI={519D393B-EFBD-4714-B627-F8BC87BEA59A} ADSK_SOURCE_ROOT="F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/10/25:14:41:15 Mr-Robot DESKTOP-6K8IDEA Install Autodesk® Material Library 2020 - Base Image Library Succeeded
2019/10/25:14:41:15 Mr-Robot DESKTOP-6K8IDEA Installing Autodesk® Material Library 2020 - Medium Resolution Library: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk 3ds Max 2020" SETUP_PACKAGECODE={8B55CEAD-FB07-49d9-8CFC-71CB3397A351} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES="{B9312A51-41B5-479D-9F72-E7448A2D89AF},;;;;" PACKAGEUPI={519D393B-EFBD-4714-B627-F8BC87BEA59A} ADSK_SOURCE_ROOT="F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/10/25:14:41:25 Mr-Robot DESKTOP-6K8IDEA Install Autodesk® Material Library 2020 - Medium Resolution Library Succeeded
2019/10/25:14:41:25 Mr-Robot DESKTOP-6K8IDEA Installing Autodesk Licensing: "F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\x86\AdskLicensing\AdskLicensing-installer.exe" --mode unattended --unattendedmodeui none
2019/10/25:14:41:26 Mr-Robot DESKTOP-6K8IDEA Autodesk Licensing return code: 0
2019/10/25:14:41:26 Mr-Robot DESKTOP-6K8IDEA Install Autodesk Licensing Succeeded
2019/10/25:14:41:26 Mr-Robot DESKTOP-6K8IDEA Installing Autodesk® 3ds Max® 2020: TRANSFORMS="C:\Users\Mr-Robot\AppData\Local\Temp\_AIEE2C.tmp\x64\max\3dsMax-standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\" INSTALLDIR="C:\Program Files\Autodesk\3ds Max 2020\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/10/25:14:41:48 Mr-Robot DESKTOP-6K8IDEA Install Autodesk® 3ds Max® 2020 Failed Installation aborted, Result=1603
2019/10/25:14:41:48 Mr-Robot DESKTOP-6K8IDEA Installing Autodesk® 3ds Max® 2020: TRANSFORMS="C:\Users\Mr-Robot\AppData\Local\Temp\_AIEE2C.tmp\x64\max\3dsMax-standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\" INSTALLDIR="C:\Program Files\Autodesk\3ds Max 2020\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/10/25:14:42:10 Mr-Robot DESKTOP-6K8IDEA Install Autodesk® 3ds Max® 2020 Failed Installation aborted, Result=1603
2019/10/25:14:42:10 Mr-Robot DESKTOP-6K8IDEA Component: MAX failed with code 16032019/10/25:14:42:10 Mr-Robot DESKTOP-6K8IDEA verifyCertificates The file "C:\Users\Mr-Robot\AppData\Local\Temp\_AIEE2C.tmp\Setup\SolutionProvider.dll" is signed.
2019/10/25:14:42:10 Mr-Robot DESKTOP-6K8IDEA CertFindCertificateInStore C:\Users\Mr-Robot\AppData\Local\Temp\_AIEE2C.tmp\Setup\SolutionProvider.dll Succeeded
2019/10/25:14:42:11 Mr-Robot DESKTOP-6K8IDEA Download Play SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:42:11 Mr-Robot DESKTOP-6K8IDEA Notify play SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:42:11 Mr-Robot DESKTOP-6K8IDEA Notify info SOLUTION_PROVIDER_PACKAGE 1003(unpackage started) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:42:11 Mr-Robot DESKTOP-6K8IDEA Notify info SOLUTION_PROVIDER_PACKAGE 1001(download started) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:42:12 Mr-Robot DESKTOP-6K8IDEA Notify status SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:42:12 Mr-Robot DESKTOP-6K8IDEA Notify status SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:42:12 Mr-Robot DESKTOP-6K8IDEA Notify info SOLUTION_PROVIDER_PACKAGE 1009(download completed) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:42:12 Mr-Robot DESKTOP-6K8IDEA Notify info SOLUTION_PROVIDER_PACKAGE readerStreamThread exited with status code: (0) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:42:12 Mr-Robot DESKTOP-6K8IDEA Notify info SOLUTION_PROVIDER_PACKAGE 1011(unpackage completed) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:42:12 Mr-Robot DESKTOP-6K8IDEA Notify info SOLUTION_PROVIDER_PACKAGE writerStreamThread exited with status code: (0) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:42:12 Mr-Robot DESKTOP-6K8IDEA Download Complete SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:42:12 Mr-Robot DESKTOP-6K8IDEA Notify complete SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:42:12 Mr-Robot DESKTOP-6K8IDEA verifyCertificates The file "C:\Users\Mr-Robot\AppData\Local\Temp\adsksolutionstub\SolutionProvider.exe" is signed.
2019/10/25:14:42:12 Mr-Robot DESKTOP-6K8IDEA CertFindCertificateInStore C:\Users\Mr-Robot\AppData\Local\Temp\adsksolutionstub\SolutionProvider.exe Succeeded
2019/10/25:14:42:12 Mr-Robot DESKTOP-6K8IDEA Extracting files from solution stub
2019/10/25:14:42:12 Mr-Robot DESKTOP-6K8IDEA verifyCertificates The file "C:\Users\Mr-Robot\AppData\Local\Temp\_AIEE2C.tmp\Setup\SolutionProvider.dll" is signed.
2019/10/25:14:42:12 Mr-Robot DESKTOP-6K8IDEA CertFindCertificateInStore C:\Users\Mr-Robot\AppData\Local\Temp\_AIEE2C.tmp\Setup\SolutionProvider.dll Succeeded
2019/10/25:14:42:12 Mr-Robot DESKTOP-6K8IDEA AnalyzeInstallFailure() for log file: C:\Users\Mr-Robot\AppData\Local\Temp\3dsMaxInstall64.log
2019/10/25:14:42:12 Mr-Robot DESKTOP-6K8IDEA AnalyzeInstallFailure() GetErrorontext returned: Error Context CustomAction licIsSvcUpgraded.8B858D99_2C63_4281_AE43_6782314CCC1B returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (F0:3C) [14:42:10:321]: Note: 1: 2265 2: 3: -2147287035
MSI (s) (F0:3C) [14:42:10:322]: Machine policy value 'DisableRollback' is 0
MSI (s) (F0:3C) [14:42:10:322]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
Action ended 14:42:10: licIsSvcUpgraded.8B858D99_2C63_4281_AE43_6782314CCC1B. Return value 3.
MSI (s) (F0:3C) [14:42:10:322]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (F0:3C) [14:42:10:323]: No System Restore sequence number for this installation.
MSI (s) (F0:3C) [14:42:10:323]: Unlocking Server

2019/10/25:14:42:12 Mr-Robot DESKTOP-6K8IDEA AnalyzeInstallFailure() GetErrorContext returned: Error String fatal error
2019/10/25:14:42:12 Mr-Robot DESKTOP-6K8IDEA AnalyzeInstallFailure() QueryAknURL returned: AKN Article https://knowledge.autodesk.com/search?p=3DSMAX&search=fatal error&sort=score&page=1&v=2020
2019/10/25:14:42:12 Mr-Robot DESKTOP-6K8IDEA AnalyzeInstallFailure() error 28672 mapping not found in error.xml
2019/10/25:14:42:12 Mr-Robot DESKTOP-6K8IDEA Rollback: Autodesk Licensing component is exe :Ignored Rollback.
2019/10/25:14:42:16 Mr-Robot DESKTOP-6K8IDEA Rollback Autodesk® Material Library 2020 - Medium Resolution Library Succeeded
2019/10/25:14:42:20 Mr-Robot DESKTOP-6K8IDEA Rollback Autodesk® Material Library 2020 - Base Image Library Succeeded
2019/10/25:14:42:28 Mr-Robot DESKTOP-6K8IDEA Rollback Autodesk® Material Library 2020 Succeeded
2019/10/25:14:42:28 Mr-Robot DESKTOP-6K8IDEA Rollback: Microsoft Visual C++ 2013 Redistributable (x64) component is exe :Ignored Rollback.
2019/10/25:14:42:28 Mr-Robot DESKTOP-6K8IDEA Rollback: Microsoft Visual C++ 2013 Redistributable (x86) component is exe :Ignored Rollback.
2019/10/25:14:42:28 Mr-Robot DESKTOP-6K8IDEA Rollback: Microsoft Visual C++ 2012 Redistributable (x64) component is exe :Ignored Rollback.
2019/10/25:14:42:28 Mr-Robot DESKTOP-6K8IDEA Rollback: Microsoft Visual C++ 2012 Redistributable (x86) component is exe :Ignored Rollback.
2019/10/25:14:42:28 Mr-Robot DESKTOP-6K8IDEA PageOpen InstallCompleteDialog
2019/10/25:14:49:04 Mr-Robot DESKTOP-6K8IDEA === Setup ended ===

2019/10/25:14:49:10 Mr-Robot DESKTOP-6K8IDEA === Setup started on DESKTOP-6K8IDEA by Mr-Robot ===
2019/10/25:14:49:10 Mr-Robot DESKTOP-6K8IDEA Path_Length: 115
2019/10/25:14:49:10 Mr-Robot DESKTOP-6K8IDEA Current Directory F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit
2019/10/25:14:49:10 Mr-Robot DESKTOP-6K8IDEA Launch
2019/10/25:14:49:10 Mr-Robot DESKTOP-6K8IDEA CommandLine
2019/10/25:14:49:10 Mr-Robot DESKTOP-6K8IDEA Path_Length: 115
2019/10/25:14:49:10 Mr-Robot DESKTOP-6K8IDEA Current Directory C:\Users\Mr-Robot\AppData\Local\Temp\_AIADA2.tmp
2019/10/25:14:49:12 Mr-Robot DESKTOP-6K8IDEA === Setup ended ===

2019/10/25:14:49:11 Mr-Robot DESKTOP-6K8IDEA === Setup started on DESKTOP-6K8IDEA by Mr-Robot ===
2019/10/25:14:49:11 Mr-Robot DESKTOP-6K8IDEA Path_Length: 115
2019/10/25:14:49:11 Mr-Robot DESKTOP-6K8IDEA Current Directory C:\Users\Mr-Robot\AppData\Local\Temp\_AIADA2.tmp
2019/10/25:14:49:11 Mr-Robot DESKTOP-6K8IDEA Launch
2019/10/25:14:49:11 Mr-Robot DESKTOP-6K8IDEA PageOpen LaunchDialog
2019/10/25:14:49:18 Mr-Robot DESKTOP-6K8IDEA PageOpen LicenseDialog
2019/10/25:14:49:18 Mr-Robot DESKTOP-6K8IDEA PageOpen ProductSelectionDialog2
2019/10/25:14:49:24 Mr-Robot DESKTOP-6K8IDEA PageOpen LicenseDialog
2019/10/25:14:49:24 Mr-Robot DESKTOP-6K8IDEA PageOpen LaunchDialog
2019/10/25:14:49:27 Mr-Robot DESKTOP-6K8IDEA PageOpen LicenseDialog
2019/10/25:14:49:29 Mr-Robot DESKTOP-6K8IDEA PageOpen ProductInfoDialog
2019/10/25:14:49:29 Mr-Robot DESKTOP-6K8IDEA PageOpen ProductSelectionDialog2
2019/10/25:14:49:44 Mr-Robot DESKTOP-6K8IDEA PageOpen FullProgressDialog
2019/10/25:14:49:44 Mr-Robot DESKTOP-6K8IDEA SetupUiUtil::IsDriveSSD: path is C:\Program Files\Autodesk\
2019/10/25:14:49:45 Mr-Robot DESKTOP-6K8IDEA Installing Microsoft Visual C++ 2012 Redistributable (x86): "F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\3rdParty\x86\VCRedist\2012UPD4\vcredist_x86.exe" /install /quiet /norestart
2019/10/25:14:49:45 Mr-Robot DESKTOP-6K8IDEA Microsoft Visual C++ 2012 Redistributable (x86) return code: 0
2019/10/25:14:49:45 Mr-Robot DESKTOP-6K8IDEA Install Microsoft Visual C++ 2012 Redistributable (x86) Succeeded
2019/10/25:14:49:46 Mr-Robot DESKTOP-6K8IDEA Installing Microsoft Visual C++ 2012 Redistributable (x64): "F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\3rdParty\x64\VCRedist\2012UPD4\vcredist_x64.exe" /install /quiet /norestart
2019/10/25:14:49:46 Mr-Robot DESKTOP-6K8IDEA Microsoft Visual C++ 2012 Redistributable (x64) return code: 0
2019/10/25:14:49:46 Mr-Robot DESKTOP-6K8IDEA Install Microsoft Visual C++ 2012 Redistributable (x64) Succeeded
2019/10/25:14:49:47 Mr-Robot DESKTOP-6K8IDEA Installing Microsoft Visual C++ 2013 Redistributable (x86): "F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\3rdParty\x86\VCRedist\2013\vcredist_x86.exe" /q /norestart /l C:\Users\Mr-Robot\AppData\Local\Temp\vcredist_x86_2013.log
2019/10/25:14:49:47 Mr-Robot DESKTOP-6K8IDEA Microsoft Visual C++ 2013 Redistributable (x86) return code: 0
2019/10/25:14:49:47 Mr-Robot DESKTOP-6K8IDEA Install Microsoft Visual C++ 2013 Redistributable (x86) Succeeded
2019/10/25:14:49:48 Mr-Robot DESKTOP-6K8IDEA Installing Microsoft Visual C++ 2013 Redistributable (x64): "F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\3rdParty\x64\VCRedist\2013\vcredist_x64.exe" /q /norestart /l C:\Users\Mr-Robot\AppData\Local\Temp\vcredist_x64_2013.log
2019/10/25:14:49:48 Mr-Robot DESKTOP-6K8IDEA Microsoft Visual C++ 2013 Redistributable (x64) return code: 0
2019/10/25:14:49:48 Mr-Robot DESKTOP-6K8IDEA Install Microsoft Visual C++ 2013 Redistributable (x64) Succeeded
2019/10/25:14:49:49 Mr-Robot DESKTOP-6K8IDEA Installing Autodesk® Material Library 2020: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk 3ds Max 2020" SETUP_PACKAGECODE={8B55CEAD-FB07-49d9-8CFC-71CB3397A351} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" PACKAGEUPI={519D393B-EFBD-4714-B627-F8BC87BEA59A} ADSK_SOURCE_ROOT="F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/10/25:14:49:57 Mr-Robot DESKTOP-6K8IDEA Install Autodesk® Material Library 2020 Succeeded
2019/10/25:14:49:58 Mr-Robot DESKTOP-6K8IDEA Installing Autodesk® Material Library 2020 - Base Image Library: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk 3ds Max 2020" SETUP_PACKAGECODE={8B55CEAD-FB07-49d9-8CFC-71CB3397A351} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES="{B9312A51-41B5-479D-9F72-E7448A2D89AF},;;;;" PACKAGEUPI={519D393B-EFBD-4714-B627-F8BC87BEA59A} ADSK_SOURCE_ROOT="F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/10/25:14:50:02 Mr-Robot DESKTOP-6K8IDEA Install Autodesk® Material Library 2020 - Base Image Library Succeeded
2019/10/25:14:50:02 Mr-Robot DESKTOP-6K8IDEA Installing Autodesk® Material Library 2020 - Medium Resolution Library: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk 3ds Max 2020" SETUP_PACKAGECODE={8B55CEAD-FB07-49d9-8CFC-71CB3397A351} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES="{B9312A51-41B5-479D-9F72-E7448A2D89AF},;;;;" PACKAGEUPI={519D393B-EFBD-4714-B627-F8BC87BEA59A} ADSK_SOURCE_ROOT="F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/10/25:14:50:12 Mr-Robot DESKTOP-6K8IDEA Install Autodesk® Material Library 2020 - Medium Resolution Library Succeeded
2019/10/25:14:50:12 Mr-Robot DESKTOP-6K8IDEA Installing Autodesk Licensing: "F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\x86\AdskLicensing\AdskLicensing-installer.exe" --mode unattended --unattendedmodeui none
2019/10/25:14:50:12 Mr-Robot DESKTOP-6K8IDEA Autodesk Licensing return code: 0
2019/10/25:14:50:12 Mr-Robot DESKTOP-6K8IDEA Install Autodesk Licensing Succeeded
2019/10/25:14:50:13 Mr-Robot DESKTOP-6K8IDEA Installing Autodesk® 3ds Max® 2020: TRANSFORMS="C:\Users\Mr-Robot\AppData\Local\Temp\_AIADA2.tmp\x64\max\3dsMax-standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\" INSTALLDIR="C:\Program Files\Autodesk\3ds Max 2020\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/10/25:14:50:37 Mr-Robot DESKTOP-6K8IDEA Install Autodesk® 3ds Max® 2020 Failed Installation aborted, Result=1603
2019/10/25:14:50:38 Mr-Robot DESKTOP-6K8IDEA Installing Autodesk® 3ds Max® 2020: TRANSFORMS="C:\Users\Mr-Robot\AppData\Local\Temp\_AIADA2.tmp\x64\max\3dsMax-standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\" INSTALLDIR="C:\Program Files\Autodesk\3ds Max 2020\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/10/25:14:51:00 Mr-Robot DESKTOP-6K8IDEA Install Autodesk® 3ds Max® 2020 Failed Installation aborted, Result=1603
2019/10/25:14:51:00 Mr-Robot DESKTOP-6K8IDEA Component: MAX failed with code 16032019/10/25:14:51:01 Mr-Robot DESKTOP-6K8IDEA verifyCertificates The file "C:\Users\Mr-Robot\AppData\Local\Temp\_AIADA2.tmp\Setup\SolutionProvider.dll" is signed.
2019/10/25:14:51:01 Mr-Robot DESKTOP-6K8IDEA CertFindCertificateInStore C:\Users\Mr-Robot\AppData\Local\Temp\_AIADA2.tmp\Setup\SolutionProvider.dll Succeeded
2019/10/25:14:51:01 Mr-Robot DESKTOP-6K8IDEA Download Play SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:51:01 Mr-Robot DESKTOP-6K8IDEA Notify play SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:51:01 Mr-Robot DESKTOP-6K8IDEA Notify info SOLUTION_PROVIDER_PACKAGE 1001(download started) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:51:01 Mr-Robot DESKTOP-6K8IDEA Notify info SOLUTION_PROVIDER_PACKAGE 1003(unpackage started) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:51:02 Mr-Robot DESKTOP-6K8IDEA Notify status SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:51:02 Mr-Robot DESKTOP-6K8IDEA Notify status SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:51:02 Mr-Robot DESKTOP-6K8IDEA Notify info SOLUTION_PROVIDER_PACKAGE 1009(download completed) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:51:02 Mr-Robot DESKTOP-6K8IDEA Notify info SOLUTION_PROVIDER_PACKAGE readerStreamThread exited with status code: (0) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:51:02 Mr-Robot DESKTOP-6K8IDEA Notify info SOLUTION_PROVIDER_PACKAGE 1011(unpackage completed) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:51:02 Mr-Robot DESKTOP-6K8IDEA Notify info SOLUTION_PROVIDER_PACKAGE writerStreamThread exited with status code: (0) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:51:02 Mr-Robot DESKTOP-6K8IDEA Download Complete SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:51:02 Mr-Robot DESKTOP-6K8IDEA Notify complete SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:51:02 Mr-Robot DESKTOP-6K8IDEA verifyCertificates The file "C:\Users\Mr-Robot\AppData\Local\Temp\adsksolutionstub\SolutionProvider.exe" is signed.
2019/10/25:14:51:02 Mr-Robot DESKTOP-6K8IDEA CertFindCertificateInStore C:\Users\Mr-Robot\AppData\Local\Temp\adsksolutionstub\SolutionProvider.exe Succeeded
2019/10/25:14:51:02 Mr-Robot DESKTOP-6K8IDEA Extracting files from solution stub
2019/10/25:14:51:02 Mr-Robot DESKTOP-6K8IDEA verifyCertificates The file "C:\Users\Mr-Robot\AppData\Local\Temp\_AIADA2.tmp\Setup\SolutionProvider.dll" is signed.
2019/10/25:14:51:02 Mr-Robot DESKTOP-6K8IDEA CertFindCertificateInStore C:\Users\Mr-Robot\AppData\Local\Temp\_AIADA2.tmp\Setup\SolutionProvider.dll Succeeded
2019/10/25:14:51:03 Mr-Robot DESKTOP-6K8IDEA AnalyzeInstallFailure() for log file: C:\Users\Mr-Robot\AppData\Local\Temp\3dsMaxInstall64.log
2019/10/25:14:51:03 Mr-Robot DESKTOP-6K8IDEA AnalyzeInstallFailure() GetErrorontext returned: Error Context CustomAction licIsSvcUpgraded.8B858D99_2C63_4281_AE43_6782314CCC1B returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (D8:D8) [14:51:00:388]: Note: 1: 2265 2: 3: -2147287035
MSI (s) (D8:D8) [14:51:00:388]: Machine policy value 'DisableRollback' is 0
MSI (s) (D8:D8) [14:51:00:388]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
Action ended 14:51:00: licIsSvcUpgraded.8B858D99_2C63_4281_AE43_6782314CCC1B. Return value 3.
MSI (s) (D8:D8) [14:51:00:389]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (D8:D8) [14:51:00:390]: No System Restore sequence number for this installation.
MSI (s) (D8:D8) [14:51:00:390]: Unlocking Server

2019/10/25:14:51:03 Mr-Robot DESKTOP-6K8IDEA AnalyzeInstallFailure() GetErrorContext returned: Error String fatal error
2019/10/25:14:51:03 Mr-Robot DESKTOP-6K8IDEA AnalyzeInstallFailure() QueryAknURL returned: AKN Article https://knowledge.autodesk.com/search?p=3DSMAX&search=fatal error&sort=score&page=1&v=2020
2019/10/25:14:51:03 Mr-Robot DESKTOP-6K8IDEA AnalyzeInstallFailure() error 28672 mapping not found in error.xml
2019/10/25:14:51:03 Mr-Robot DESKTOP-6K8IDEA Rollback: Autodesk Licensing component is exe :Ignored Rollback.
2019/10/25:14:51:07 Mr-Robot DESKTOP-6K8IDEA Rollback Autodesk® Material Library 2020 - Medium Resolution Library Succeeded
2019/10/25:14:51:10 Mr-Robot DESKTOP-6K8IDEA Rollback Autodesk® Material Library 2020 - Base Image Library Succeeded
2019/10/25:14:51:19 Mr-Robot DESKTOP-6K8IDEA Rollback Autodesk® Material Library 2020 Succeeded
2019/10/25:14:51:19 Mr-Robot DESKTOP-6K8IDEA Rollback: Microsoft Visual C++ 2013 Redistributable (x64) component is exe :Ignored Rollback.
2019/10/25:14:51:19 Mr-Robot DESKTOP-6K8IDEA Rollback: Microsoft Visual C++ 2013 Redistributable (x86) component is exe :Ignored Rollback.
2019/10/25:14:51:19 Mr-Robot DESKTOP-6K8IDEA Rollback: Microsoft Visual C++ 2012 Redistributable (x64) component is exe :Ignored Rollback.
2019/10/25:14:51:19 Mr-Robot DESKTOP-6K8IDEA Rollback: Microsoft Visual C++ 2012 Redistributable (x86) component is exe :Ignored Rollback.
2019/10/25:14:51:19 Mr-Robot DESKTOP-6K8IDEA PageOpen InstallCompleteDialog
2019/10/25:14:51:24 Mr-Robot DESKTOP-6K8IDEA === Setup ended ===

2019/10/25:14:51:55 Mr-Robot DESKTOP-6K8IDEA === Setup started on DESKTOP-6K8IDEA by Mr-Robot ===
2019/10/25:14:51:55 Mr-Robot DESKTOP-6K8IDEA Path_Length: 115
2019/10/25:14:51:55 Mr-Robot DESKTOP-6K8IDEA Current Directory F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit
2019/10/25:14:51:55 Mr-Robot DESKTOP-6K8IDEA Launch
2019/10/25:14:51:55 Mr-Robot DESKTOP-6K8IDEA CommandLine
2019/10/25:14:51:55 Mr-Robot DESKTOP-6K8IDEA Path_Length: 115
2019/10/25:14:51:55 Mr-Robot DESKTOP-6K8IDEA Current Directory C:\Users\Mr-Robot\AppData\Local\Temp\_AI2FC9.tmp
2019/10/25:14:51:56 Mr-Robot DESKTOP-6K8IDEA === Setup ended ===

2019/10/25:14:51:55 Mr-Robot DESKTOP-6K8IDEA === Setup started on DESKTOP-6K8IDEA by Mr-Robot ===
2019/10/25:14:51:55 Mr-Robot DESKTOP-6K8IDEA Path_Length: 115
2019/10/25:14:51:55 Mr-Robot DESKTOP-6K8IDEA Current Directory C:\Users\Mr-Robot\AppData\Local\Temp\_AI2FC9.tmp
2019/10/25:14:51:55 Mr-Robot DESKTOP-6K8IDEA Launch
2019/10/25:14:51:56 Mr-Robot DESKTOP-6K8IDEA PageOpen LaunchDialog
2019/10/25:14:51:58 Mr-Robot DESKTOP-6K8IDEA PageOpen LicenseDialog
2019/10/25:14:52:00 Mr-Robot DESKTOP-6K8IDEA PageOpen ProductInfoDialog
2019/10/25:14:52:00 Mr-Robot DESKTOP-6K8IDEA PageOpen ProductSelectionDialog2
2019/10/25:14:52:11 Mr-Robot DESKTOP-6K8IDEA PageOpen FullProgressDialog
2019/10/25:14:52:11 Mr-Robot DESKTOP-6K8IDEA SetupUiUtil::IsDriveSSD: path is C:\Program Files\Autodesk\
2019/10/25:14:52:11 Mr-Robot DESKTOP-6K8IDEA Installing Microsoft Visual C++ 2012 Redistributable (x86): "F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\3rdParty\x86\VCRedist\2012UPD4\vcredist_x86.exe" /install /quiet /norestart
2019/10/25:14:52:11 Mr-Robot DESKTOP-6K8IDEA Microsoft Visual C++ 2012 Redistributable (x86) return code: 0
2019/10/25:14:52:11 Mr-Robot DESKTOP-6K8IDEA Install Microsoft Visual C++ 2012 Redistributable (x86) Succeeded
2019/10/25:14:52:12 Mr-Robot DESKTOP-6K8IDEA Installing Microsoft Visual C++ 2012 Redistributable (x64): "F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\3rdParty\x64\VCRedist\2012UPD4\vcredist_x64.exe" /install /quiet /norestart
2019/10/25:14:52:12 Mr-Robot DESKTOP-6K8IDEA Microsoft Visual C++ 2012 Redistributable (x64) return code: 0
2019/10/25:14:52:12 Mr-Robot DESKTOP-6K8IDEA Install Microsoft Visual C++ 2012 Redistributable (x64) Succeeded
2019/10/25:14:52:13 Mr-Robot DESKTOP-6K8IDEA Installing Microsoft Visual C++ 2013 Redistributable (x86): "F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\3rdParty\x86\VCRedist\2013\vcredist_x86.exe" /q /norestart /l C:\Users\Mr-Robot\AppData\Local\Temp\vcredist_x86_2013.log
2019/10/25:14:52:13 Mr-Robot DESKTOP-6K8IDEA Microsoft Visual C++ 2013 Redistributable (x86) return code: 0
2019/10/25:14:52:13 Mr-Robot DESKTOP-6K8IDEA Install Microsoft Visual C++ 2013 Redistributable (x86) Succeeded
2019/10/25:14:52:14 Mr-Robot DESKTOP-6K8IDEA Installing Microsoft Visual C++ 2013 Redistributable (x64): "F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\3rdParty\x64\VCRedist\2013\vcredist_x64.exe" /q /norestart /l C:\Users\Mr-Robot\AppData\Local\Temp\vcredist_x64_2013.log
2019/10/25:14:52:14 Mr-Robot DESKTOP-6K8IDEA Microsoft Visual C++ 2013 Redistributable (x64) return code: 0
2019/10/25:14:52:14 Mr-Robot DESKTOP-6K8IDEA Install Microsoft Visual C++ 2013 Redistributable (x64) Succeeded
2019/10/25:14:52:15 Mr-Robot DESKTOP-6K8IDEA Installing Autodesk® Material Library 2020: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk 3ds Max 2020" SETUP_PACKAGECODE={8B55CEAD-FB07-49d9-8CFC-71CB3397A351} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" PACKAGEUPI={519D393B-EFBD-4714-B627-F8BC87BEA59A} ADSK_SOURCE_ROOT="F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/10/25:14:52:23 Mr-Robot DESKTOP-6K8IDEA Install Autodesk® Material Library 2020 Succeeded
2019/10/25:14:52:23 Mr-Robot DESKTOP-6K8IDEA Installing Autodesk® Material Library 2020 - Base Image Library: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk 3ds Max 2020" SETUP_PACKAGECODE={8B55CEAD-FB07-49d9-8CFC-71CB3397A351} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES="{B9312A51-41B5-479D-9F72-E7448A2D89AF},;;;;" PACKAGEUPI={519D393B-EFBD-4714-B627-F8BC87BEA59A} ADSK_SOURCE_ROOT="F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/10/25:14:52:27 Mr-Robot DESKTOP-6K8IDEA Install Autodesk® Material Library 2020 - Base Image Library Succeeded
2019/10/25:14:52:27 Mr-Robot DESKTOP-6K8IDEA Installing Autodesk® Material Library 2020 - Medium Resolution Library: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk 3ds Max 2020" SETUP_PACKAGECODE={8B55CEAD-FB07-49d9-8CFC-71CB3397A351} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES="{B9312A51-41B5-479D-9F72-E7448A2D89AF},;;;;" PACKAGEUPI={519D393B-EFBD-4714-B627-F8BC87BEA59A} ADSK_SOURCE_ROOT="F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/10/25:14:52:37 Mr-Robot DESKTOP-6K8IDEA Install Autodesk® Material Library 2020 - Medium Resolution Library Succeeded
2019/10/25:14:52:37 Mr-Robot DESKTOP-6K8IDEA Installing Autodesk Licensing: "F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\x86\AdskLicensing\AdskLicensing-installer.exe" --mode unattended --unattendedmodeui none
2019/10/25:14:52:38 Mr-Robot DESKTOP-6K8IDEA Autodesk Licensing return code: 0
2019/10/25:14:52:38 Mr-Robot DESKTOP-6K8IDEA Install Autodesk Licensing Succeeded
2019/10/25:14:52:38 Mr-Robot DESKTOP-6K8IDEA Installing Autodesk® 3ds Max® 2020: TRANSFORMS="C:\Users\Mr-Robot\AppData\Local\Temp\_AI2FC9.tmp\x64\max\3dsMax-standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\" INSTALLDIR="C:\Program Files\Autodesk\3ds Max 2020\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/10/25:14:53:00 Mr-Robot DESKTOP-6K8IDEA Install Autodesk® 3ds Max® 2020 Failed Installation aborted, Result=1603
2019/10/25:14:53:01 Mr-Robot DESKTOP-6K8IDEA Installing Autodesk® 3ds Max® 2020: TRANSFORMS="C:\Users\Mr-Robot\AppData\Local\Temp\_AI2FC9.tmp\x64\max\3dsMax-standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\" INSTALLDIR="C:\Program Files\Autodesk\3ds Max 2020\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/10/25:14:53:23 Mr-Robot DESKTOP-6K8IDEA Install Autodesk® 3ds Max® 2020 Failed Installation aborted, Result=1603
2019/10/25:14:53:23 Mr-Robot DESKTOP-6K8IDEA Component: MAX failed with code 16032019/10/25:14:53:23 Mr-Robot DESKTOP-6K8IDEA verifyCertificates The file "C:\Users\Mr-Robot\AppData\Local\Temp\_AI2FC9.tmp\Setup\SolutionProvider.dll" is signed.
2019/10/25:14:53:23 Mr-Robot DESKTOP-6K8IDEA CertFindCertificateInStore C:\Users\Mr-Robot\AppData\Local\Temp\_AI2FC9.tmp\Setup\SolutionProvider.dll Succeeded
2019/10/25:14:53:23 Mr-Robot DESKTOP-6K8IDEA Download Play SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:53:23 Mr-Robot DESKTOP-6K8IDEA Notify play SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:53:23 Mr-Robot DESKTOP-6K8IDEA Notify info SOLUTION_PROVIDER_PACKAGE 1003(unpackage started) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:53:23 Mr-Robot DESKTOP-6K8IDEA Notify info SOLUTION_PROVIDER_PACKAGE 1001(download started) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:53:24 Mr-Robot DESKTOP-6K8IDEA Notify status SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:53:24 Mr-Robot DESKTOP-6K8IDEA Notify status SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:53:24 Mr-Robot DESKTOP-6K8IDEA Notify info SOLUTION_PROVIDER_PACKAGE 1009(download completed) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:53:24 Mr-Robot DESKTOP-6K8IDEA Notify info SOLUTION_PROVIDER_PACKAGE readerStreamThread exited with status code: (0) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:53:24 Mr-Robot DESKTOP-6K8IDEA Notify info SOLUTION_PROVIDER_PACKAGE 1011(unpackage completed) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:53:24 Mr-Robot DESKTOP-6K8IDEA Notify info SOLUTION_PROVIDER_PACKAGE writerStreamThread exited with status code: (0) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:53:24 Mr-Robot DESKTOP-6K8IDEA Download Complete SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:53:24 Mr-Robot DESKTOP-6K8IDEA Notify complete SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:53:24 Mr-Robot DESKTOP-6K8IDEA verifyCertificates The file "C:\Users\Mr-Robot\AppData\Local\Temp\adsksolutionstub\SolutionProvider.exe" is signed.
2019/10/25:14:53:24 Mr-Robot DESKTOP-6K8IDEA CertFindCertificateInStore C:\Users\Mr-Robot\AppData\Local\Temp\adsksolutionstub\SolutionProvider.exe Succeeded
2019/10/25:14:53:24 Mr-Robot DESKTOP-6K8IDEA Extracting files from solution stub
2019/10/25:14:53:24 Mr-Robot DESKTOP-6K8IDEA verifyCertificates The file "C:\Users\Mr-Robot\AppData\Local\Temp\_AI2FC9.tmp\Setup\SolutionProvider.dll" is signed.
2019/10/25:14:53:24 Mr-Robot DESKTOP-6K8IDEA CertFindCertificateInStore C:\Users\Mr-Robot\AppData\Local\Temp\_AI2FC9.tmp\Setup\SolutionProvider.dll Succeeded
2019/10/25:14:53:25 Mr-Robot DESKTOP-6K8IDEA AnalyzeInstallFailure() for log file: C:\Users\Mr-Robot\AppData\Local\Temp\3dsMaxInstall64.log
2019/10/25:14:53:25 Mr-Robot DESKTOP-6K8IDEA AnalyzeInstallFailure() GetErrorontext returned: Error Context CustomAction licIsSvcUpgraded.8B858D99_2C63_4281_AE43_6782314CCC1B returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (D8:9C) [14:53:23:109]: Note: 1: 2265 2: 3: -2147287035
MSI (s) (D8:9C) [14:53:23:109]: Machine policy value 'DisableRollback' is 0
MSI (s) (D8:9C) [14:53:23:109]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
Action ended 14:53:23: licIsSvcUpgraded.8B858D99_2C63_4281_AE43_6782314CCC1B. Return value 3.
MSI (s) (D8:9C) [14:53:23:110]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (D8:9C) [14:53:23:111]: No System Restore sequence number for this installation.
MSI (s) (D8:9C) [14:53:23:111]: Unlocking Server

2019/10/25:14:53:25 Mr-Robot DESKTOP-6K8IDEA AnalyzeInstallFailure() GetErrorContext returned: Error String fatal error
2019/10/25:14:53:25 Mr-Robot DESKTOP-6K8IDEA AnalyzeInstallFailure() QueryAknURL returned: AKN Article https://knowledge.autodesk.com/search?p=3DSMAX&search=fatal error&sort=score&page=1&v=2020
2019/10/25:14:53:25 Mr-Robot DESKTOP-6K8IDEA AnalyzeInstallFailure() error 28672 mapping not found in error.xml
2019/10/25:14:53:25 Mr-Robot DESKTOP-6K8IDEA Rollback: Autodesk Licensing component is exe :Ignored Rollback.
2019/10/25:14:53:29 Mr-Robot DESKTOP-6K8IDEA Rollback Autodesk® Material Library 2020 - Medium Resolution Library Succeeded
2019/10/25:14:53:33 Mr-Robot DESKTOP-6K8IDEA Rollback Autodesk® Material Library 2020 - Base Image Library Succeeded
2019/10/25:14:53:42 Mr-Robot DESKTOP-6K8IDEA Rollback Autodesk® Material Library 2020 Succeeded
2019/10/25:14:53:42 Mr-Robot DESKTOP-6K8IDEA Rollback: Microsoft Visual C++ 2013 Redistributable (x64) component is exe :Ignored Rollback.
2019/10/25:14:53:42 Mr-Robot DESKTOP-6K8IDEA Rollback: Microsoft Visual C++ 2013 Redistributable (x86) component is exe :Ignored Rollback.
2019/10/25:14:53:42 Mr-Robot DESKTOP-6K8IDEA Rollback: Microsoft Visual C++ 2012 Redistributable (x64) component is exe :Ignored Rollback.
2019/10/25:14:53:42 Mr-Robot DESKTOP-6K8IDEA Rollback: Microsoft Visual C++ 2012 Redistributable (x86) component is exe :Ignored Rollback.
2019/10/25:14:53:42 Mr-Robot DESKTOP-6K8IDEA PageOpen InstallCompleteDialog
2019/10/25:14:54:24 Mr-Robot DESKTOP-6K8IDEA === Setup ended ===

2019/10/25:14:55:47 Mr-Robot DESKTOP-6K8IDEA === Setup started on DESKTOP-6K8IDEA by Mr-Robot ===
2019/10/25:14:55:47 Mr-Robot DESKTOP-6K8IDEA Path_Length: 115
2019/10/25:14:55:47 Mr-Robot DESKTOP-6K8IDEA Current Directory F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit
2019/10/25:14:55:47 Mr-Robot DESKTOP-6K8IDEA Launch
2019/10/25:14:55:47 Mr-Robot DESKTOP-6K8IDEA CommandLine
2019/10/25:14:55:47 Mr-Robot DESKTOP-6K8IDEA Path_Length: 115
2019/10/25:14:55:47 Mr-Robot DESKTOP-6K8IDEA Current Directory C:\Users\Mr-Robot\AppData\Local\Temp\_AIB95D.tmp
2019/10/25:14:55:48 Mr-Robot DESKTOP-6K8IDEA === Setup ended ===

2019/10/25:14:55:47 Mr-Robot DESKTOP-6K8IDEA === Setup started on DESKTOP-6K8IDEA by Mr-Robot ===
2019/10/25:14:55:47 Mr-Robot DESKTOP-6K8IDEA Path_Length: 115
2019/10/25:14:55:47 Mr-Robot DESKTOP-6K8IDEA Current Directory C:\Users\Mr-Robot\AppData\Local\Temp\_AIB95D.tmp
2019/10/25:14:55:47 Mr-Robot DESKTOP-6K8IDEA Launch
2019/10/25:14:55:48 Mr-Robot DESKTOP-6K8IDEA PageOpen LaunchDialog
2019/10/25:14:56:42 Mr-Robot DESKTOP-6K8IDEA PageOpen LicenseDialog
2019/10/25:14:56:45 Mr-Robot DESKTOP-6K8IDEA PageOpen ProductInfoDialog
2019/10/25:14:56:45 Mr-Robot DESKTOP-6K8IDEA PageOpen ProductSelectionDialog2
2019/10/25:14:56:49 Mr-Robot DESKTOP-6K8IDEA PageOpen FullProgressDialog
2019/10/25:14:56:49 Mr-Robot DESKTOP-6K8IDEA SetupUiUtil::IsDriveSSD: path is C:\Program Files\Autodesk\
2019/10/25:14:56:49 Mr-Robot DESKTOP-6K8IDEA Installing Microsoft Visual C++ 2012 Redistributable (x86): "F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\3rdParty\x86\VCRedist\2012UPD4\vcredist_x86.exe" /install /quiet /norestart
2019/10/25:14:56:49 Mr-Robot DESKTOP-6K8IDEA Microsoft Visual C++ 2012 Redistributable (x86) return code: 0
2019/10/25:14:56:49 Mr-Robot DESKTOP-6K8IDEA Install Microsoft Visual C++ 2012 Redistributable (x86) Succeeded
2019/10/25:14:56:50 Mr-Robot DESKTOP-6K8IDEA Installing Microsoft Visual C++ 2012 Redistributable (x64): "F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\3rdParty\x64\VCRedist\2012UPD4\vcredist_x64.exe" /install /quiet /norestart
2019/10/25:14:56:50 Mr-Robot DESKTOP-6K8IDEA Microsoft Visual C++ 2012 Redistributable (x64) return code: 0
2019/10/25:14:56:50 Mr-Robot DESKTOP-6K8IDEA Install Microsoft Visual C++ 2012 Redistributable (x64) Succeeded
2019/10/25:14:56:51 Mr-Robot DESKTOP-6K8IDEA Installing Microsoft Visual C++ 2013 Redistributable (x86): "F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\3rdParty\x86\VCRedist\2013\vcredist_x86.exe" /q /norestart /l C:\Users\Mr-Robot\AppData\Local\Temp\vcredist_x86_2013.log
2019/10/25:14:56:51 Mr-Robot DESKTOP-6K8IDEA Microsoft Visual C++ 2013 Redistributable (x86) return code: 0
2019/10/25:14:56:51 Mr-Robot DESKTOP-6K8IDEA Install Microsoft Visual C++ 2013 Redistributable (x86) Succeeded
2019/10/25:14:56:52 Mr-Robot DESKTOP-6K8IDEA Installing Microsoft Visual C++ 2013 Redistributable (x64): "F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\3rdParty\x64\VCRedist\2013\vcredist_x64.exe" /q /norestart /l C:\Users\Mr-Robot\AppData\Local\Temp\vcredist_x64_2013.log
2019/10/25:14:56:52 Mr-Robot DESKTOP-6K8IDEA Microsoft Visual C++ 2013 Redistributable (x64) return code: 0
2019/10/25:14:56:52 Mr-Robot DESKTOP-6K8IDEA Install Microsoft Visual C++ 2013 Redistributable (x64) Succeeded
2019/10/25:14:56:53 Mr-Robot DESKTOP-6K8IDEA Installing Autodesk® Material Library 2020: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk 3ds Max 2020" SETUP_PACKAGECODE={8B55CEAD-FB07-49d9-8CFC-71CB3397A351} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" PACKAGEUPI={519D393B-EFBD-4714-B627-F8BC87BEA59A} ADSK_SOURCE_ROOT="F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/10/25:14:57:01 Mr-Robot DESKTOP-6K8IDEA Install Autodesk® Material Library 2020 Succeeded
2019/10/25:14:57:01 Mr-Robot DESKTOP-6K8IDEA Installing Autodesk® Material Library 2020 - Base Image Library: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk 3ds Max 2020" SETUP_PACKAGECODE={8B55CEAD-FB07-49d9-8CFC-71CB3397A351} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES="{B9312A51-41B5-479D-9F72-E7448A2D89AF},;;;;" PACKAGEUPI={519D393B-EFBD-4714-B627-F8BC87BEA59A} ADSK_SOURCE_ROOT="F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/10/25:14:57:06 Mr-Robot DESKTOP-6K8IDEA Install Autodesk® Material Library 2020 - Base Image Library Succeeded
2019/10/25:14:57:07 Mr-Robot DESKTOP-6K8IDEA Installing Autodesk® Material Library 2020 - Medium Resolution Library: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk 3ds Max 2020" SETUP_PACKAGECODE={8B55CEAD-FB07-49d9-8CFC-71CB3397A351} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES="{B9312A51-41B5-479D-9F72-E7448A2D89AF},;;;;" PACKAGEUPI={519D393B-EFBD-4714-B627-F8BC87BEA59A} ADSK_SOURCE_ROOT="F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/10/25:14:57:16 Mr-Robot DESKTOP-6K8IDEA Install Autodesk® Material Library 2020 - Medium Resolution Library Succeeded
2019/10/25:14:57:17 Mr-Robot DESKTOP-6K8IDEA Installing Autodesk Licensing: "F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\x86\AdskLicensing\AdskLicensing-installer.exe" --mode unattended --unattendedmodeui none
2019/10/25:14:57:18 Mr-Robot DESKTOP-6K8IDEA Autodesk Licensing return code: 0
2019/10/25:14:57:18 Mr-Robot DESKTOP-6K8IDEA Install Autodesk Licensing Succeeded
2019/10/25:14:57:18 Mr-Robot DESKTOP-6K8IDEA Installing Autodesk® 3ds Max® 2020: TRANSFORMS="C:\Users\Mr-Robot\AppData\Local\Temp\_AIB95D.tmp\x64\max\3dsMax-standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\" INSTALLDIR="C:\Program Files\Autodesk\3ds Max 2020\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/10/25:14:57:40 Mr-Robot DESKTOP-6K8IDEA Install Autodesk® 3ds Max® 2020 Failed Installation aborted, Result=1603
2019/10/25:14:57:41 Mr-Robot DESKTOP-6K8IDEA Installing Autodesk® 3ds Max® 2020: TRANSFORMS="C:\Users\Mr-Robot\AppData\Local\Temp\_AIB95D.tmp\x64\max\3dsMax-standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\" INSTALLDIR="C:\Program Files\Autodesk\3ds Max 2020\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/10/25:14:58:03 Mr-Robot DESKTOP-6K8IDEA Install Autodesk® 3ds Max® 2020 Failed Installation aborted, Result=1603
2019/10/25:14:58:03 Mr-Robot DESKTOP-6K8IDEA Component: MAX failed with code 16032019/10/25:14:58:03 Mr-Robot DESKTOP-6K8IDEA verifyCertificates The file "C:\Users\Mr-Robot\AppData\Local\Temp\_AIB95D.tmp\Setup\SolutionProvider.dll" is signed.
2019/10/25:14:58:03 Mr-Robot DESKTOP-6K8IDEA CertFindCertificateInStore C:\Users\Mr-Robot\AppData\Local\Temp\_AIB95D.tmp\Setup\SolutionProvider.dll Succeeded
2019/10/25:14:58:03 Mr-Robot DESKTOP-6K8IDEA Download Play SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:58:03 Mr-Robot DESKTOP-6K8IDEA Notify play SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:58:03 Mr-Robot DESKTOP-6K8IDEA Notify info SOLUTION_PROVIDER_PACKAGE 1001(download started) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:58:03 Mr-Robot DESKTOP-6K8IDEA Notify info SOLUTION_PROVIDER_PACKAGE 1003(unpackage started) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:58:04 Mr-Robot DESKTOP-6K8IDEA Notify status SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:58:04 Mr-Robot DESKTOP-6K8IDEA Notify status SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:58:04 Mr-Robot DESKTOP-6K8IDEA Notify info SOLUTION_PROVIDER_PACKAGE 1009(download completed) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:58:04 Mr-Robot DESKTOP-6K8IDEA Notify info SOLUTION_PROVIDER_PACKAGE readerStreamThread exited with status code: (0) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:58:04 Mr-Robot DESKTOP-6K8IDEA Notify info SOLUTION_PROVIDER_PACKAGE 1011(unpackage completed) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:58:04 Mr-Robot DESKTOP-6K8IDEA Notify info SOLUTION_PROVIDER_PACKAGE writerStreamThread exited with status code: (0) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:58:04 Mr-Robot DESKTOP-6K8IDEA Download Complete SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:58:04 Mr-Robot DESKTOP-6K8IDEA Notify complete SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:14:58:04 Mr-Robot DESKTOP-6K8IDEA verifyCertificates The file "C:\Users\Mr-Robot\AppData\Local\Temp\adsksolutionstub\SolutionProvider.exe" is signed.
2019/10/25:14:58:04 Mr-Robot DESKTOP-6K8IDEA CertFindCertificateInStore C:\Users\Mr-Robot\AppData\Local\Temp\adsksolutionstub\SolutionProvider.exe Succeeded
2019/10/25:14:58:04 Mr-Robot DESKTOP-6K8IDEA Extracting files from solution stub
2019/10/25:14:58:05 Mr-Robot DESKTOP-6K8IDEA verifyCertificates The file "C:\Users\Mr-Robot\AppData\Local\Temp\_AIB95D.tmp\Setup\SolutionProvider.dll" is signed.
2019/10/25:14:58:05 Mr-Robot DESKTOP-6K8IDEA CertFindCertificateInStore C:\Users\Mr-Robot\AppData\Local\Temp\_AIB95D.tmp\Setup\SolutionProvider.dll Succeeded
2019/10/25:14:58:05 Mr-Robot DESKTOP-6K8IDEA AnalyzeInstallFailure() for log file: C:\Users\Mr-Robot\AppData\Local\Temp\3dsMaxInstall64.log
2019/10/25:14:58:05 Mr-Robot DESKTOP-6K8IDEA AnalyzeInstallFailure() GetErrorontext returned: Error Context CustomAction licIsSvcUpgraded.8B858D99_2C63_4281_AE43_6782314CCC1B returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (D8:DC) [14:58:02:935]: Note: 1: 2265 2: 3: -2147287035
MSI (s) (D8:DC) [14:58:02:935]: Machine policy value 'DisableRollback' is 0
MSI (s) (D8:DC) [14:58:02:935]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
Action ended 14:58:02: licIsSvcUpgraded.8B858D99_2C63_4281_AE43_6782314CCC1B. Return value 3.
MSI (s) (D8:DC) [14:58:02:936]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (D8:DC) [14:58:02:937]: No System Restore sequence number for this installation.
MSI (s) (D8:DC) [14:58:02:937]: Unlocking Server

2019/10/25:14:58:05 Mr-Robot DESKTOP-6K8IDEA AnalyzeInstallFailure() GetErrorContext returned: Error String fatal error
2019/10/25:14:58:05 Mr-Robot DESKTOP-6K8IDEA AnalyzeInstallFailure() QueryAknURL returned: AKN Article https://knowledge.autodesk.com/search?p=3DSMAX&search=fatal error&sort=score&page=1&v=2020
2019/10/25:14:58:05 Mr-Robot DESKTOP-6K8IDEA AnalyzeInstallFailure() error 28672 mapping not found in error.xml
2019/10/25:14:58:05 Mr-Robot DESKTOP-6K8IDEA Rollback: Autodesk Licensing component is exe :Ignored Rollback.
2019/10/25:14:58:10 Mr-Robot DESKTOP-6K8IDEA Rollback Autodesk® Material Library 2020 - Medium Resolution Library Succeeded
2019/10/25:14:58:14 Mr-Robot DESKTOP-6K8IDEA Rollback Autodesk® Material Library 2020 - Base Image Library Succeeded
2019/10/25:14:58:24 Mr-Robot DESKTOP-6K8IDEA Rollback Autodesk® Material Library 2020 Succeeded
2019/10/25:14:58:24 Mr-Robot DESKTOP-6K8IDEA Rollback: Microsoft Visual C++ 2013 Redistributable (x64) component is exe :Ignored Rollback.
2019/10/25:14:58:24 Mr-Robot DESKTOP-6K8IDEA Rollback: Microsoft Visual C++ 2013 Redistributable (x86) component is exe :Ignored Rollback.
2019/10/25:14:58:24 Mr-Robot DESKTOP-6K8IDEA Rollback: Microsoft Visual C++ 2012 Redistributable (x64) component is exe :Ignored Rollback.
2019/10/25:14:58:24 Mr-Robot DESKTOP-6K8IDEA Rollback: Microsoft Visual C++ 2012 Redistributable (x86) component is exe :Ignored Rollback.
2019/10/25:14:58:24 Mr-Robot DESKTOP-6K8IDEA PageOpen InstallCompleteDialog
2019/10/25:14:58:40 Mr-Robot DESKTOP-6K8IDEA === Setup ended ===

2019/10/25:15:07:02 Mr-Robot DESKTOP-6K8IDEA === Setup started on DESKTOP-6K8IDEA by Mr-Robot ===
2019/10/25:15:07:02 Mr-Robot DESKTOP-6K8IDEA Path_Length: 115
2019/10/25:15:07:02 Mr-Robot DESKTOP-6K8IDEA Current Directory F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit
2019/10/25:15:07:02 Mr-Robot DESKTOP-6K8IDEA Launch
2019/10/25:15:07:02 Mr-Robot DESKTOP-6K8IDEA CommandLine
2019/10/25:15:07:02 Mr-Robot DESKTOP-6K8IDEA Path_Length: 115
2019/10/25:15:07:02 Mr-Robot DESKTOP-6K8IDEA Current Directory C:\Users\Mr-Robot\AppData\Local\Temp\_AI4AE6.tmp
2019/10/25:15:07:04 Mr-Robot DESKTOP-6K8IDEA === Setup ended ===

2019/10/25:15:07:03 Mr-Robot DESKTOP-6K8IDEA === Setup started on DESKTOP-6K8IDEA by Mr-Robot ===
2019/10/25:15:07:03 Mr-Robot DESKTOP-6K8IDEA Path_Length: 115
2019/10/25:15:07:03 Mr-Robot DESKTOP-6K8IDEA Current Directory C:\Users\Mr-Robot\AppData\Local\Temp\_AI4AE6.tmp
2019/10/25:15:07:03 Mr-Robot DESKTOP-6K8IDEA Launch
2019/10/25:15:07:04 Mr-Robot DESKTOP-6K8IDEA PageOpen LaunchDialog
2019/10/25:15:07:06 Mr-Robot DESKTOP-6K8IDEA PageOpen LicenseDialog
2019/10/25:15:07:08 Mr-Robot DESKTOP-6K8IDEA PageOpen ProductInfoDialog
2019/10/25:15:07:08 Mr-Robot DESKTOP-6K8IDEA PageOpen ProductSelectionDialog2
2019/10/25:15:07:13 Mr-Robot DESKTOP-6K8IDEA PageOpen FullProgressDialog
2019/10/25:15:07:13 Mr-Robot DESKTOP-6K8IDEA SetupUiUtil::IsDriveSSD: path is C:\Program Files\Autodesk\
2019/10/25:15:07:14 Mr-Robot DESKTOP-6K8IDEA Installing Microsoft Visual C++ 2012 Redistributable (x86): "F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\3rdParty\x86\VCRedist\2012UPD4\vcredist_x86.exe" /install /quiet /norestart
2019/10/25:15:07:14 Mr-Robot DESKTOP-6K8IDEA Microsoft Visual C++ 2012 Redistributable (x86) return code: 0
2019/10/25:15:07:14 Mr-Robot DESKTOP-6K8IDEA Install Microsoft Visual C++ 2012 Redistributable (x86) Succeeded
2019/10/25:15:07:15 Mr-Robot DESKTOP-6K8IDEA Installing Microsoft Visual C++ 2012 Redistributable (x64): "F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\3rdParty\x64\VCRedist\2012UPD4\vcredist_x64.exe" /install /quiet /norestart
2019/10/25:15:07:15 Mr-Robot DESKTOP-6K8IDEA Microsoft Visual C++ 2012 Redistributable (x64) return code: 0
2019/10/25:15:07:15 Mr-Robot DESKTOP-6K8IDEA Install Microsoft Visual C++ 2012 Redistributable (x64) Succeeded
2019/10/25:15:07:16 Mr-Robot DESKTOP-6K8IDEA Installing Microsoft Visual C++ 2013 Redistributable (x86): "F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\3rdParty\x86\VCRedist\2013\vcredist_x86.exe" /q /norestart /l C:\Users\Mr-Robot\AppData\Local\Temp\vcredist_x86_2013.log
2019/10/25:15:07:16 Mr-Robot DESKTOP-6K8IDEA Microsoft Visual C++ 2013 Redistributable (x86) return code: 0
2019/10/25:15:07:16 Mr-Robot DESKTOP-6K8IDEA Install Microsoft Visual C++ 2013 Redistributable (x86) Succeeded
2019/10/25:15:07:17 Mr-Robot DESKTOP-6K8IDEA Installing Microsoft Visual C++ 2013 Redistributable (x64): "F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\3rdParty\x64\VCRedist\2013\vcredist_x64.exe" /q /norestart /l C:\Users\Mr-Robot\AppData\Local\Temp\vcredist_x64_2013.log
2019/10/25:15:07:17 Mr-Robot DESKTOP-6K8IDEA Microsoft Visual C++ 2013 Redistributable (x64) return code: 0
2019/10/25:15:07:17 Mr-Robot DESKTOP-6K8IDEA Install Microsoft Visual C++ 2013 Redistributable (x64) Succeeded
2019/10/25:15:07:18 Mr-Robot DESKTOP-6K8IDEA Installing Autodesk® Material Library 2020: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk 3ds Max 2020" SETUP_PACKAGECODE={8B55CEAD-FB07-49d9-8CFC-71CB3397A351} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" PACKAGEUPI={519D393B-EFBD-4714-B627-F8BC87BEA59A} ADSK_SOURCE_ROOT="F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/10/25:15:07:26 Mr-Robot DESKTOP-6K8IDEA Install Autodesk® Material Library 2020 Succeeded
2019/10/25:15:07:27 Mr-Robot DESKTOP-6K8IDEA Installing Autodesk® Material Library 2020 - Base Image Library: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk 3ds Max 2020" SETUP_PACKAGECODE={8B55CEAD-FB07-49d9-8CFC-71CB3397A351} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES="{B9312A51-41B5-479D-9F72-E7448A2D89AF},;;;;" PACKAGEUPI={519D393B-EFBD-4714-B627-F8BC87BEA59A} ADSK_SOURCE_ROOT="F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/10/25:15:07:30 Mr-Robot DESKTOP-6K8IDEA Install Autodesk® Material Library 2020 - Base Image Library Succeeded
2019/10/25:15:07:31 Mr-Robot DESKTOP-6K8IDEA Installing Autodesk® Material Library 2020 - Medium Resolution Library: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk 3ds Max 2020" SETUP_PACKAGECODE={8B55CEAD-FB07-49d9-8CFC-71CB3397A351} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES="{B9312A51-41B5-479D-9F72-E7448A2D89AF},;;;;" PACKAGEUPI={519D393B-EFBD-4714-B627-F8BC87BEA59A} ADSK_SOURCE_ROOT="F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/10/25:15:07:40 Mr-Robot DESKTOP-6K8IDEA Install Autodesk® Material Library 2020 - Medium Resolution Library Succeeded
2019/10/25:15:07:41 Mr-Robot DESKTOP-6K8IDEA Installing Autodesk Licensing: "F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\x86\AdskLicensing\AdskLicensing-installer.exe" --mode unattended --unattendedmodeui none
2019/10/25:15:07:41 Mr-Robot DESKTOP-6K8IDEA Autodesk Licensing return code: 0
2019/10/25:15:07:41 Mr-Robot DESKTOP-6K8IDEA Install Autodesk Licensing Succeeded
2019/10/25:15:07:42 Mr-Robot DESKTOP-6K8IDEA Installing Autodesk® 3ds Max® 2020: TRANSFORMS="C:\Users\Mr-Robot\AppData\Local\Temp\_AI4AE6.tmp\x64\max\3dsMax-standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\" INSTALLDIR="C:\Program Files\Autodesk\3ds Max 2020\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/10/25:15:08:42 Mr-Robot DESKTOP-6K8IDEA Install Autodesk® 3ds Max® 2020 Failed Installation aborted, Result=1603
2019/10/25:15:08:43 Mr-Robot DESKTOP-6K8IDEA Installing Autodesk® 3ds Max® 2020: TRANSFORMS="C:\Users\Mr-Robot\AppData\Local\Temp\_AI4AE6.tmp\x64\max\3dsMax-standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\" INSTALLDIR="C:\Program Files\Autodesk\3ds Max 2020\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/10/25:15:09:38 Mr-Robot DESKTOP-6K8IDEA Install Autodesk® 3ds Max® 2020 Failed Installation aborted, Result=1603
2019/10/25:15:09:38 Mr-Robot DESKTOP-6K8IDEA Component: MAX failed with code 16032019/10/25:15:09:39 Mr-Robot DESKTOP-6K8IDEA verifyCertificates The file "C:\Users\Mr-Robot\AppData\Local\Temp\_AI4AE6.tmp\Setup\SolutionProvider.dll" is signed.
2019/10/25:15:09:39 Mr-Robot DESKTOP-6K8IDEA CertFindCertificateInStore C:\Users\Mr-Robot\AppData\Local\Temp\_AI4AE6.tmp\Setup\SolutionProvider.dll Succeeded
2019/10/25:15:09:39 Mr-Robot DESKTOP-6K8IDEA Download Play SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:15:09:39 Mr-Robot DESKTOP-6K8IDEA Notify play SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:15:09:39 Mr-Robot DESKTOP-6K8IDEA Notify info SOLUTION_PROVIDER_PACKAGE 1003(unpackage started) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:15:09:39 Mr-Robot DESKTOP-6K8IDEA Notify info SOLUTION_PROVIDER_PACKAGE 1001(download started) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:15:09:40 Mr-Robot DESKTOP-6K8IDEA Notify status SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:15:09:40 Mr-Robot DESKTOP-6K8IDEA Notify status SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:15:09:40 Mr-Robot DESKTOP-6K8IDEA Notify info SOLUTION_PROVIDER_PACKAGE 1009(download completed) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:15:09:40 Mr-Robot DESKTOP-6K8IDEA Notify info SOLUTION_PROVIDER_PACKAGE readerStreamThread exited with status code: (0) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:15:09:40 Mr-Robot DESKTOP-6K8IDEA Notify info SOLUTION_PROVIDER_PACKAGE 1011(unpackage completed) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:15:09:40 Mr-Robot DESKTOP-6K8IDEA Notify info SOLUTION_PROVIDER_PACKAGE writerStreamThread exited with status code: (0) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:15:09:40 Mr-Robot DESKTOP-6K8IDEA Download Complete SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:15:09:40 Mr-Robot DESKTOP-6K8IDEA Notify complete SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:15:09:40 Mr-Robot DESKTOP-6K8IDEA verifyCertificates The file "C:\Users\Mr-Robot\AppData\Local\Temp\adsksolutionstub\SolutionProvider.exe" is signed.
2019/10/25:15:09:40 Mr-Robot DESKTOP-6K8IDEA CertFindCertificateInStore C:\Users\Mr-Robot\AppData\Local\Temp\adsksolutionstub\SolutionProvider.exe Succeeded
2019/10/25:15:09:40 Mr-Robot DESKTOP-6K8IDEA Extracting files from solution stub
2019/10/25:15:09:40 Mr-Robot DESKTOP-6K8IDEA verifyCertificates The file "C:\Users\Mr-Robot\AppData\Local\Temp\_AI4AE6.tmp\Setup\SolutionProvider.dll" is signed.
2019/10/25:15:09:40 Mr-Robot DESKTOP-6K8IDEA CertFindCertificateInStore C:\Users\Mr-Robot\AppData\Local\Temp\_AI4AE6.tmp\Setup\SolutionProvider.dll Succeeded
2019/10/25:15:09:41 Mr-Robot DESKTOP-6K8IDEA AnalyzeInstallFailure() for log file: C:\Users\Mr-Robot\AppData\Local\Temp\3dsMaxInstall64.log
2019/10/25:15:09:41 Mr-Robot DESKTOP-6K8IDEA AnalyzeInstallFailure() GetErrorontext returned: Error Context CustomAction licIsSvcUpgraded.8B858D99_2C63_4281_AE43_6782314CCC1B returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (C4:3C) [15:09:37:906]: Note: 1: 2265 2: 3: -2147287035
MSI (s) (C4:3C) [15:09:37:906]: Machine policy value 'DisableRollback' is 0
MSI (s) (C4:3C) [15:09:37:906]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
Action ended 15:09:37: licIsSvcUpgraded.8B858D99_2C63_4281_AE43_6782314CCC1B. Return value 3.
MSI (s) (C4:3C) [15:09:37:907]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (C4:3C) [15:09:37:908]: No System Restore sequence number for this installation.
MSI (s) (C4:3C) [15:09:37:908]: Unlocking Server

2019/10/25:15:09:41 Mr-Robot DESKTOP-6K8IDEA AnalyzeInstallFailure() GetErrorContext returned: Error String fatal error
2019/10/25:15:09:41 Mr-Robot DESKTOP-6K8IDEA AnalyzeInstallFailure() QueryAknURL returned: AKN Article https://knowledge.autodesk.com/search?p=3DSMAX&search=fatal error&sort=score&page=1&v=2020
2019/10/25:15:09:41 Mr-Robot DESKTOP-6K8IDEA AnalyzeInstallFailure() error 28672 mapping not found in error.xml
2019/10/25:15:09:41 Mr-Robot DESKTOP-6K8IDEA Rollback: Autodesk Licensing component is exe :Ignored Rollback.
2019/10/25:15:09:44 Mr-Robot DESKTOP-6K8IDEA Rollback Autodesk® Material Library 2020 - Medium Resolution Library Succeeded
2019/10/25:15:09:48 Mr-Robot DESKTOP-6K8IDEA Rollback Autodesk® Material Library 2020 - Base Image Library Succeeded
2019/10/25:15:09:58 Mr-Robot DESKTOP-6K8IDEA Rollback Autodesk® Material Library 2020 Succeeded
2019/10/25:15:09:58 Mr-Robot DESKTOP-6K8IDEA Rollback: Microsoft Visual C++ 2013 Redistributable (x64) component is exe :Ignored Rollback.
2019/10/25:15:09:58 Mr-Robot DESKTOP-6K8IDEA Rollback: Microsoft Visual C++ 2013 Redistributable (x86) component is exe :Ignored Rollback.
2019/10/25:15:09:58 Mr-Robot DESKTOP-6K8IDEA Rollback: Microsoft Visual C++ 2012 Redistributable (x64) component is exe :Ignored Rollback.
2019/10/25:15:09:58 Mr-Robot DESKTOP-6K8IDEA Rollback: Microsoft Visual C++ 2012 Redistributable (x86) component is exe :Ignored Rollback.
2019/10/25:15:09:58 Mr-Robot DESKTOP-6K8IDEA PageOpen InstallCompleteDialog
2019/10/25:15:12:18 Mr-Robot DESKTOP-6K8IDEA === Setup ended ===

2019/10/25:15:13:26 Mr-Robot DESKTOP-6K8IDEA === Setup started on DESKTOP-6K8IDEA by Mr-Robot ===
2019/10/25:15:13:26 Mr-Robot DESKTOP-6K8IDEA Path_Length: 115
2019/10/25:15:13:26 Mr-Robot DESKTOP-6K8IDEA Current Directory F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit
2019/10/25:15:13:26 Mr-Robot DESKTOP-6K8IDEA Launch
2019/10/25:15:13:26 Mr-Robot DESKTOP-6K8IDEA CommandLine
2019/10/25:15:13:26 Mr-Robot DESKTOP-6K8IDEA Path_Length: 115
2019/10/25:15:13:26 Mr-Robot DESKTOP-6K8IDEA Current Directory C:\Users\Mr-Robot\AppData\Local\Temp\_AI262B.tmp
2019/10/25:15:13:27 Mr-Robot DESKTOP-6K8IDEA === Setup ended ===

2019/10/25:15:13:26 Mr-Robot DESKTOP-6K8IDEA === Setup started on DESKTOP-6K8IDEA by Mr-Robot ===
2019/10/25:15:13:26 Mr-Robot DESKTOP-6K8IDEA Path_Length: 115
2019/10/25:15:13:26 Mr-Robot DESKTOP-6K8IDEA Current Directory C:\Users\Mr-Robot\AppData\Local\Temp\_AI262B.tmp
2019/10/25:15:13:26 Mr-Robot DESKTOP-6K8IDEA Launch
2019/10/25:15:13:27 Mr-Robot DESKTOP-6K8IDEA PageOpen LaunchDialog
2019/10/25:15:13:29 Mr-Robot DESKTOP-6K8IDEA PageOpen LicenseDialog
2019/10/25:15:13:38 Mr-Robot DESKTOP-6K8IDEA PageOpen ProductInfoDialog
2019/10/25:15:13:38 Mr-Robot DESKTOP-6K8IDEA PageOpen ProductSelectionDialog2
2019/10/25:15:13:41 Mr-Robot DESKTOP-6K8IDEA PageOpen FullProgressDialog
2019/10/25:15:13:41 Mr-Robot DESKTOP-6K8IDEA SetupUiUtil::IsDriveSSD: path is C:\Program Files\Autodesk\
2019/10/25:15:13:42 Mr-Robot DESKTOP-6K8IDEA Installing Microsoft Visual C++ 2012 Redistributable (x86): "F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\3rdParty\x86\VCRedist\2012UPD4\vcredist_x86.exe" /install /quiet /norestart
2019/10/25:15:13:42 Mr-Robot DESKTOP-6K8IDEA Microsoft Visual C++ 2012 Redistributable (x86) return code: 0
2019/10/25:15:13:42 Mr-Robot DESKTOP-6K8IDEA Install Microsoft Visual C++ 2012 Redistributable (x86) Succeeded
2019/10/25:15:13:43 Mr-Robot DESKTOP-6K8IDEA Installing Microsoft Visual C++ 2012 Redistributable (x64): "F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\3rdParty\x64\VCRedist\2012UPD4\vcredist_x64.exe" /install /quiet /norestart
2019/10/25:15:13:43 Mr-Robot DESKTOP-6K8IDEA Microsoft Visual C++ 2012 Redistributable (x64) return code: 0
2019/10/25:15:13:43 Mr-Robot DESKTOP-6K8IDEA Install Microsoft Visual C++ 2012 Redistributable (x64) Succeeded
2019/10/25:15:13:44 Mr-Robot DESKTOP-6K8IDEA Installing Microsoft Visual C++ 2013 Redistributable (x86): "F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\3rdParty\x86\VCRedist\2013\vcredist_x86.exe" /q /norestart /l C:\Users\Mr-Robot\AppData\Local\Temp\vcredist_x86_2013.log
2019/10/25:15:13:44 Mr-Robot DESKTOP-6K8IDEA Microsoft Visual C++ 2013 Redistributable (x86) return code: 0
2019/10/25:15:13:44 Mr-Robot DESKTOP-6K8IDEA Install Microsoft Visual C++ 2013 Redistributable (x86) Succeeded
2019/10/25:15:13:45 Mr-Robot DESKTOP-6K8IDEA Installing Microsoft Visual C++ 2013 Redistributable (x64): "F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\3rdParty\x64\VCRedist\2013\vcredist_x64.exe" /q /norestart /l C:\Users\Mr-Robot\AppData\Local\Temp\vcredist_x64_2013.log
2019/10/25:15:13:45 Mr-Robot DESKTOP-6K8IDEA Microsoft Visual C++ 2013 Redistributable (x64) return code: 0
2019/10/25:15:13:45 Mr-Robot DESKTOP-6K8IDEA Install Microsoft Visual C++ 2013 Redistributable (x64) Succeeded
2019/10/25:15:13:46 Mr-Robot DESKTOP-6K8IDEA Installing Autodesk® Material Library 2020: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk 3ds Max 2020" SETUP_PACKAGECODE={8B55CEAD-FB07-49d9-8CFC-71CB3397A351} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" PACKAGEUPI={519D393B-EFBD-4714-B627-F8BC87BEA59A} ADSK_SOURCE_ROOT="F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/10/25:15:13:54 Mr-Robot DESKTOP-6K8IDEA Install Autodesk® Material Library 2020 Succeeded
2019/10/25:15:13:54 Mr-Robot DESKTOP-6K8IDEA Installing Autodesk® Material Library 2020 - Base Image Library: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk 3ds Max 2020" SETUP_PACKAGECODE={8B55CEAD-FB07-49d9-8CFC-71CB3397A351} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES="{B9312A51-41B5-479D-9F72-E7448A2D89AF},;;;;" PACKAGEUPI={519D393B-EFBD-4714-B627-F8BC87BEA59A} ADSK_SOURCE_ROOT="F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/10/25:15:13:57 Mr-Robot DESKTOP-6K8IDEA Install Autodesk® Material Library 2020 - Base Image Library Succeeded
2019/10/25:15:13:58 Mr-Robot DESKTOP-6K8IDEA Installing Autodesk® Material Library 2020 - Medium Resolution Library: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk 3ds Max 2020" SETUP_PACKAGECODE={8B55CEAD-FB07-49d9-8CFC-71CB3397A351} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES="{B9312A51-41B5-479D-9F72-E7448A2D89AF},;;;;" PACKAGEUPI={519D393B-EFBD-4714-B627-F8BC87BEA59A} ADSK_SOURCE_ROOT="F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/10/25:15:14:07 Mr-Robot DESKTOP-6K8IDEA Install Autodesk® Material Library 2020 - Medium Resolution Library Succeeded
2019/10/25:15:14:08 Mr-Robot DESKTOP-6K8IDEA Installing Autodesk Licensing: "F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\x86\AdskLicensing\AdskLicensing-installer.exe" --mode unattended --unattendedmodeui none
2019/10/25:15:14:08 Mr-Robot DESKTOP-6K8IDEA Autodesk Licensing return code: 0
2019/10/25:15:14:08 Mr-Robot DESKTOP-6K8IDEA Install Autodesk Licensing Succeeded
2019/10/25:15:14:09 Mr-Robot DESKTOP-6K8IDEA Installing Autodesk® 3ds Max® 2020: TRANSFORMS="C:\Users\Mr-Robot\AppData\Local\Temp\_AI262B.tmp\x64\max\3dsMax-standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\" INSTALLDIR="C:\Program Files\Autodesk\3ds Max 2020\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/10/25:15:15:03 Mr-Robot DESKTOP-6K8IDEA Install Autodesk® 3ds Max® 2020 Failed Installation aborted, Result=1603
2019/10/25:15:15:04 Mr-Robot DESKTOP-6K8IDEA Installing Autodesk® 3ds Max® 2020: TRANSFORMS="C:\Users\Mr-Robot\AppData\Local\Temp\_AI262B.tmp\x64\max\3dsMax-standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="F:\Max2020DOWNLOAD\Autodesk_3ds_Max_2020_EFGJKPS_Win_64bit\" INSTALLDIR="C:\Program Files\Autodesk\3ds Max 2020\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/10/25:15:15:57 Mr-Robot DESKTOP-6K8IDEA Install Autodesk® 3ds Max® 2020 Failed Installation aborted, Result=1603
2019/10/25:15:15:57 Mr-Robot DESKTOP-6K8IDEA Component: MAX failed with code 16032019/10/25:15:15:58 Mr-Robot DESKTOP-6K8IDEA verifyCertificates The file "C:\Users\Mr-Robot\AppData\Local\Temp\_AI262B.tmp\Setup\SolutionProvider.dll" is signed.
2019/10/25:15:15:58 Mr-Robot DESKTOP-6K8IDEA CertFindCertificateInStore C:\Users\Mr-Robot\AppData\Local\Temp\_AI262B.tmp\Setup\SolutionProvider.dll Succeeded
2019/10/25:15:15:58 Mr-Robot DESKTOP-6K8IDEA Download Play SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:15:15:58 Mr-Robot DESKTOP-6K8IDEA Notify play SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:15:15:58 Mr-Robot DESKTOP-6K8IDEA Notify info SOLUTION_PROVIDER_PACKAGE 1001(download started) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:15:15:58 Mr-Robot DESKTOP-6K8IDEA Notify info SOLUTION_PROVIDER_PACKAGE 1003(unpackage started) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:15:15:59 Mr-Robot DESKTOP-6K8IDEA Notify status SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:15:15:59 Mr-Robot DESKTOP-6K8IDEA Notify status SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:15:15:59 Mr-Robot DESKTOP-6K8IDEA Notify info SOLUTION_PROVIDER_PACKAGE 1009(download completed) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:15:15:59 Mr-Robot DESKTOP-6K8IDEA Notify info SOLUTION_PROVIDER_PACKAGE readerStreamThread exited with status code: (0) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:15:15:59 Mr-Robot DESKTOP-6K8IDEA Notify info SOLUTION_PROVIDER_PACKAGE 1011(unpackage completed) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:15:15:59 Mr-Robot DESKTOP-6K8IDEA Notify info SOLUTION_PROVIDER_PACKAGE writerStreamThread exited with status code: (0) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:15:15:59 Mr-Robot DESKTOP-6K8IDEA Download Complete SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:15:15:59 Mr-Robot DESKTOP-6K8IDEA Notify complete SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/10/25:15:15:59 Mr-Robot DESKTOP-6K8IDEA verifyCertificates The file "C:\Users\Mr-Robot\AppData\Local\Temp\adsksolutionstub\SolutionProvider.exe" is signed.
2019/10/25:15:15:59 Mr-Robot DESKTOP-6K8IDEA CertFindCertificateInStore C:\Users\Mr-Robot\AppData\Local\Temp\adsksolutionstub\SolutionProvider.exe Succeeded
2019/10/25:15:15:59 Mr-Robot DESKTOP-6K8IDEA Extracting files from solution stub
2019/10/25:15:15:59 Mr-Robot DESKTOP-6K8IDEA verifyCertificates The file "C:\Users\Mr-Robot\AppData\Local\Temp\_AI262B.tmp\Setup\SolutionProvider.dll" is signed.
2019/10/25:15:15:59 Mr-Robot DESKTOP-6K8IDEA CertFindCertificateInStore C:\Users\Mr-Robot\AppData\Local\Temp\_AI262B.tmp\Setup\SolutionProvider.dll Succeeded
2019/10/25:15:16:00 Mr-Robot DESKTOP-6K8IDEA AnalyzeInstallFailure() for log file: C:\Users\Mr-Robot\AppData\Local\Temp\3dsMaxInstall64.log
2019/10/25:15:16:00 Mr-Robot DESKTOP-6K8IDEA AnalyzeInstallFailure() GetErrorontext returned: Error Context CustomAction licIsSvcUpgraded.8B858D99_2C63_4281_AE43_6782314CCC1B returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (C4:D0) [15:15:57:077]: Note: 1: 2265 2: 3: -2147287035
MSI (s) (C4:D0) [15:15:57:077]: Machine policy value 'DisableRollback' is 0
MSI (s) (C4:D0) [15:15:57:077]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
Action ended 15:15:57: licIsSvcUpgraded.8B858D99_2C63_4281_AE43_6782314CCC1B. Return value 3.
MSI (s) (C4:D0) [15:15:57:078]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (C4:D0) [15:15:57:079]: No System Restore sequence number for this installation.
MSI (s) (C4:D0) [15:15:57:079]: Unlocking Server

2019/10/25:15:16:00 Mr-Robot DESKTOP-6K8IDEA AnalyzeInstallFailure() GetErrorContext returned: Error String fatal error
2019/10/25:15:16:00 Mr-Robot DESKTOP-6K8IDEA AnalyzeInstallFailure() QueryAknURL returned: AKN Article https://knowledge.autodesk.com/search?p=3DSMAX&search=fatal error&sort=score&page=1&v=2020
2019/10/25:15:16:00 Mr-Robot DESKTOP-6K8IDEA AnalyzeInstallFailure() error 28672 mapping not found in error.xml
2019/10/25:15:16:00 Mr-Robot DESKTOP-6K8IDEA Rollback: Autodesk Licensing component is exe :Ignored Rollback.
2019/10/25:15:16:03 Mr-Robot DESKTOP-6K8IDEA Rollback Autodesk® Material Library 2020 - Medium Resolution Library Succeeded
2019/10/25:15:16:07 Mr-Robot DESKTOP-6K8IDEA Rollback Autodesk® Material Library 2020 - Base Image Library Succeeded
2019/10/25:15:16:18 Mr-Robot DESKTOP-6K8IDEA Rollback Autodesk® Material Library 2020 Succeeded
2019/10/25:15:16:18 Mr-Robot DESKTOP-6K8IDEA Rollback: Microsoft Visual C++ 2013 Redistributable (x64) component is exe :Ignored Rollback.
2019/10/25:15:16:18 Mr-Robot DESKTOP-6K8IDEA Rollback: Microsoft Visual C++ 2013 Redistributable (x86) component is exe :Ignored Rollback.
2019/10/25:15:16:18 Mr-Robot DESKTOP-6K8IDEA Rollback: Microsoft Visual C++ 2012 Redistributable (x64) component is exe :Ignored Rollback.
2019/10/25:15:16:18 Mr-Robot DESKTOP-6K8IDEA Rollback: Microsoft Visual C++ 2012 Redistributable (x86) component is exe :Ignored Rollback.

 

0 Likes
Like
Report
4,098 Views
4 Replies
Replies (4)
Message 2 of 5

Anonymous
Not applicable
‎10-25-2019 01:41 PM

Tried to install via "Install Now" or "Download Now" or "Browser Download" and it's not working

0 Likes
Like
Report
Message 3 of 5

leowarren34
Mentor
Mentor
in reply to Anonymous
‎10-26-2019 06:17 AM

@Anonymous Next time please just upload the file as it's a very long post 🙂

Always try browser downloads, install as admin with UAC and firewalls disabled.

Also try the solution here: https://forums.autodesk.com/t5/installation-licensing/can-t-install-3ds-max-2020-error-1603/td-p/8906059

Leo Warren
Autodesk Student Ambassador Diamond
Please accept as solution and give likes if applicable.
0 Likes
Like
Report
Message 4 of 5

m_latz
Advisor
Advisor
in reply to Anonymous
‎10-27-2019 07:31 AM

Hi @Anonymous ,

 

please follow the instructions from @Mark.Lancaster as described here:

 

https://synergiscadblog.com/2019/07/24/autodesk-licensing-mechanism/ 

 

this should solve your problem, if not notify us.

 

regards

 

Markus

 

0 Likes
Like
Report
Message 5 of 5

srinivasarao.potla
Autodesk
Autodesk
‎10-28-2019 09:42 AM

Hi@evanp886,

 

Thanks for your feedback. 

Please delete the download files from download folder and from c:\autodesk and then try to install licensing component.

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Error-...

 

Restart the system and re-install the product.

 

Regards,

Srinivas.

0 Likes
Like
Report
Report a website issue