Educational License Error

[matteo-allegretti]

Although on my account page it is written that I have access to Autodesk Educational products until April 4, 2024, when I open Autocad, which I reinstalled after renewing access, it keeps telling me that access has expired and that I have to restart it. I also noticed that this problem occurs to me only for AutoCad, because trying to install another software (Civil3D), the problem did not arise.

Please someone help me, i don't know what to do....

[mdavis22569]

@matteo-allegretti 

Share a screenshot of the errror

[matteo-allegretti]

This is what i see when i started AutoCad, 

and when I click on Renew Access, it sends me to Autodesk products, where it tells me that the license expires in 2024, as shown in the second image.

And if I go to the product, it tells me to install it, even though I have already installed it.

  

[mdavis22569 · Accepted solution]

Hi @matteo-allegretti 

So if they are the same account and you're getting this,

I'd reset the license:

How to reset local login cache for Autodesk desktop software | AutoCAD 2022 | Autodesk Knowledge Net...

[matteo-allegretti]

Thanks a lot for the help, I haven't tried this solution but I will consider it if the problem arises again. I needed a quick fix (being in the middle of a project) and opted to cleanly uninstall Autodesk products and reinstall them.

Thank u again for ur time!!

[claudio.gardosi]

I am experiencing a very similar problem with Inventor and Autocad.

I contacted Educational Support, tried to reinstall the software, download the software, and reset the license, but no luck so far. 

I am still having the same issue. 

Please keep us posted, and let us know if you manage to resolve the problem.