Change educational role from Student to Educator

[nicomora]

Hi, I need to renew my educational license and I would like to update my role from student to educator, since I am now teaching classes for my institution.

[Simon_Weel]

All information should be here, I guess: Autodesk Education | Students and Educators | Getting Started

And if not, there's the inevitable Assistant....

[nicomora]

Hi, according to the information, I should contact support and support suggested asking here in the forums.

[mari.shimode · Accepted solution]

Hi @nicomora, you might have been helped by support for commercial license users; thus they sent you here. You can either create a new account with a different email address, or reach out to education support to help you. 

If you prefer contacting education support, please follow the below steps.

1. Visit the support page

2. Click Ask the Assistant or the Autodesk logo at the bottom right corner

3. Type you'd like to switch your education license from student to educator

4. An answer generated by AI may be displayed but please click Connect with an agent

5. You'll be directed to education support

I hope the information above helps.

[nicomora]

Thank you! I'll try that way.

[elton_desenhistascadistas]

Congratulations Mari.

I followed the steps and it worked perfectly, the support staff were able to help me.

Thank you very much.

[mari.shimode · Accepted solution]

Hi @nicomora, has our education support helped to solve your issue? If so, please use Accept Solution so that others may find it useful in the future. Thank you very much!

[mari.shimode · Accepted solution]

Hi @nicomora, since you can make a change on your role by contacting our education support, I've marked my first reply as a solution on behalf of you so people who have the same question can find it easily in the future. Please visit us again whenever you need help from our community.