Can't install Maya 2016 student version (browser download not worked)

[Anonymous]

I don't know why, i download it student version (f I try using the manager, it won't download, just crashes instead), I even tried using the browser, downloaded it, with my firewall off, tried installing (firewall off) but it just fails. on the 4/6 step it fails. the log text: 2016/7/7:09:56:40 Marcelo MARCELO-PC === Setup started on MARCELO-PC by Marcelo === 2016/7/7:09:56:40 Marcelo MARCELO-PC Path_Length: 153 2016/7/7:09:56:40 Marcelo MARCELO-PC Current Directory C:\Autodesk\Autodesk_Maya_2016_wi_en-US 2016/7/7:09:56:40 Marcelo MARCELO-PC Launch 2016/7/7:09:56:40 Marcelo MARCELO-PC CommandLine /PK 657H1 /SN xxx-xxxxxxxx /akamai /sid SESSION_ID /skipEULA /student /url "http://edutrial.autodesk.com/NET16SWDLD/2016/MAYA/WI/Autodesk_Maya_2016_wi_en-US_Setup.exe?dummy=0" 2016/7/7:09:56:40 Marcelo MARCELO-PC Path_Length: 153 2016/7/7:09:56:40 Marcelo MARCELO-PC Current Directory C:\Users\Marcelo\AppData\Local\Temp\_AI51A7.tmp 2016/7/7:09:57:35 Marcelo MARCELO-PC === Setup ended === 2016/7/7:09:56:42 Marcelo MARCELO-PC === Setup started on MARCELO-PC by Marcelo === 2016/7/7:09:56:42 Marcelo MARCELO-PC Path_Length: 153 2016/7/7:09:56:42 Marcelo MARCELO-PC Current Directory C:\Users\Marcelo\AppData\Local\Temp\_AI51A7.tmp 2016/7/7:09:56:42 Marcelo MARCELO-PC Launch 2016/7/7:09:57:29 Marcelo MARCELO-PC Download Play SETUPMARKER http://edutrial.autodesk.com/NET16SWDLD/2016/MAYA/WI/{C60E82DC-CEAE-422A-9676-A6694F88E736}/SETUPMAR... 2016/7/7:09:57:31 Marcelo MARCELO-PC Download Complete SETUPMARKER http://edutrial.autodesk.com/NET16SWDLD/2016/MAYA/WI/{C60E82DC-CEAE-422A-9676-A6694F88E736}/SETUPMAR... 2016/7/7:09:57:31 Marcelo MARCELO-PC Download Play SETUP_CONFIG http://edutrial.autodesk.com/NET16SWDLD/2016/MAYA/WI/{C60E82DC-CEAE-422A-9676-A6694F88E736}/SETUP_x6... 2016/7/7:09:57:34 Marcelo MARCELO-PC Download Complete SETUP_CONFIG http://edutrial.autodesk.com/NET16SWDLD/2016/MAYA/WI/{C60E82DC-CEAE-422A-9676-A6694F88E736}/SETUP_x6... 2016/7/7:09:57:35 Marcelo MARCELO-PC PageOpen LaunchDialog 2016/7/7:09:58:10 Marcelo MARCELO-PC PageOpen LicenseDialog 2016/7/7:09:58:10 Marcelo MARCELO-PC PageOpen ProductInfoDialog 2016/7/7:09:58:10 Marcelo MARCELO-PC PageOpen ProductSelectionDialog2 2016/7/7:09:58:15 Marcelo MARCELO-PC PageOpen FullProgressDialog 2016/7/7:09:58:16 Marcelo MARCELO-PC Download Play STARTMARKER http://edutrial.autodesk.com/NET16SWDLD/2016/MAYA/WI/{C60E82DC-CEAE-422A-9676-A6694F88E736}/STARTMAR... 2016/7/7:09:58:16 Marcelo MARCELO-PC Download Complete STARTMARKER http://edutrial.autodesk.com/NET16SWDLD/2016/MAYA/WI/{C60E82DC-CEAE-422A-9676-A6694F88E736}/STARTMAR... 2016/7/7:09:58:16 Marcelo MARCELO-PC Download Play VCREDIST2012X86UPD4 http://edutrial.autodesk.com/NET16SWDLD/2016/MAYA/WI/{C60E82DC-CEAE-422A-9676-A6694F88E736}/VCREDIST... 2016/7/7:09:58:17 Marcelo MARCELO-PC Download Complete VCREDIST2012X86UPD4 http://edutrial.autodesk.com/NET16SWDLD/2016/MAYA/WI/{C60E82DC-CEAE-422A-9676-A6694F88E736}/VCREDIST... 2016/7/7:09:58:17 Marcelo MARCELO-PC Installing Microsoft Visual C++ 2012 Redistributable (x86): "C:\Autodesk\WI\Autodesk Maya 2016\3rdParty\x86\VCRedist\2012UPD4\vcredist_x86.exe" /install /quiet /norestart 2016/7/7:09:58:19 Marcelo MARCELO-PC Install Microsoft Visual C++ 2012 Redistributable (x86) Succeeded 2016/7/7:09:58:19 Marcelo MARCELO-PC Download Play VCREDIST2008SP1X64 http://edutrial.autodesk.com/NET16SWDLD/2016/MAYA/WI/{C60E82DC-CEAE-422A-9676-A6694F88E736}/VCREDIST... 2016/7/7:09:58:20 Marcelo MARCELO-PC Download Complete VCREDIST2008SP1X64 http://edutrial.autodesk.com/NET16SWDLD/2016/MAYA/WI/{C60E82DC-CEAE-422A-9676-A6694F88E736}/VCREDIST... 2016/7/7:09:58:20 Marcelo MARCELO-PC Installing Microsoft Visual C++ 2008 SP1 Redistributable (x64): "C:\Autodesk\WI\Autodesk Maya 2016\3rdParty\x64\VCRedist\2008SP1\vcredist_x64.exe" /q 2016/7/7:09:58:23 Marcelo MARCELO-PC Install Microsoft Visual C++ 2008 SP1 Redistributable (x64) Failed Installation aborted, Result=1603 2016/7/7:09:58:23 Marcelo MARCELO-PC Rollback Microsoft Visual C++ 2012 Redistributable (x86) Failed Installation aborted, Result=1619 2016/7/7:09:58:23 Marcelo MARCELO-PC PageOpen InstallCompleteDialog 2016/7/7:09:58:33 Marcelo MARCELO-PC === Setup ended === 2016/7/7:10:33:27 Marcelo MARCELO-PC === Setup started on MARCELO-PC by Marcelo === 2016/7/7:10:33:27 Marcelo MARCELO-PC Path_Length: 153 2016/7/7:10:33:27 Marcelo MARCELO-PC Current Directory C:\Users\Marcelo\AppData\Local\Temp\_AIE934.tmp 2016/7/7:10:33:27 Marcelo MARCELO-PC Launch 2016/7/7:10:35:16 Marcelo MARCELO-PC === Setup ended === 2016/7/7:10:33:20 Marcelo MARCELO-PC === Setup started on MARCELO-PC by Marcelo === 2016/7/7:10:33:20 Marcelo MARCELO-PC Path_Length: 153 2016/7/7:10:33:20 Marcelo MARCELO-PC Current Directory C:\Autodesk\Autodesk_Maya_2016_wi_en-US 2016/7/7:10:33:20 Marcelo MARCELO-PC Launch 2016/7/7:10:33:20 Marcelo MARCELO-PC CommandLine 2016/7/7:10:33:20 Marcelo MARCELO-PC Path_Length: 153 2016/7/7:10:33:20 Marcelo MARCELO-PC Current Directory C:\Users\Marcelo\AppData\Local\Temp\_AIE934.tmp 2016/7/7:10:35:16 Marcelo MARCELO-PC === Setup ended === 2016/7/7:10:36:02 Marcelo MARCELO-PC === Setup started on MARCELO-PC by Marcelo === 2016/7/7:10:36:02 Marcelo MARCELO-PC Path_Length: 153 2016/7/7:10:36:02 Marcelo MARCELO-PC Current Directory C:\Users\Marcelo\AppData\Local\Temp\_AI5AA1.tmp 2016/7/7:10:36:02 Marcelo MARCELO-PC Launch 2016/7/7:10:36:07 Marcelo MARCELO-PC === Setup ended === 2016/7/7:10:36:00 Marcelo MARCELO-PC === Setup started on MARCELO-PC by Marcelo === 2016/7/7:10:36:00 Marcelo MARCELO-PC Path_Length: 153 2016/7/7:10:36:00 Marcelo MARCELO-PC Current Directory C:\Autodesk\Autodesk_Maya_2016_wi_en-US 2016/7/7:10:36:00 Marcelo MARCELO-PC Launch 2016/7/7:10:36:00 Marcelo MARCELO-PC CommandLine 2016/7/7:10:36:00 Marcelo MARCELO-PC Path_Length: 153 2016/7/7:10:36:00 Marcelo MARCELO-PC Current Directory C:\Users\Marcelo\AppData\Local\Temp\_AI5AA1.tmp 2016/7/7:10:36:07 Marcelo MARCELO-PC === Setup ended === 2016/7/7:13:20:41 Marcelo MARCELO-PC === Setup started on MARCELO-PC by Marcelo === 2016/7/7:13:20:41 Marcelo MARCELO-PC Path_Length: 153 2016/7/7:13:20:41 Marcelo MARCELO-PC Current Directory C:\Autodesk\Autodesk_Maya_2016_EN_JP_ZH_Windows_dlm 2016/7/7:13:20:41 Marcelo MARCELO-PC Launch 2016/7/7:13:20:41 Marcelo MARCELO-PC CommandLine 2016/7/7:13:20:41 Marcelo MARCELO-PC Path_Length: 153 2016/7/7:13:20:41 Marcelo MARCELO-PC Current Directory C:\Users\Marcelo\AppData\Local\Temp\_AIF80.tmp 2016/7/7:13:21:03 Marcelo MARCELO-PC === Setup ended === 2016/7/7:13:20:49 Marcelo MARCELO-PC === Setup started on MARCELO-PC by Marcelo === 2016/7/7:13:20:49 Marcelo MARCELO-PC Path_Length: 153 2016/7/7:13:20:49 Marcelo MARCELO-PC Current Directory C:\Users\Marcelo\AppData\Local\Temp\_AIF80.tmp 2016/7/7:13:20:49 Marcelo MARCELO-PC Launch 2016/7/7:13:21:03 Marcelo MARCELO-PC PageOpen LaunchDialog 2016/7/7:13:21:07 Marcelo MARCELO-PC PageOpen LicenseDialog 2016/7/7:13:21:11 Marcelo MARCELO-PC PageOpen ProductInfoDialog 2016/7/7:13:21:50 Marcelo MARCELO-PC PageOpen ProductSelectionDialog2 2016/7/7:13:21:52 Marcelo MARCELO-PC PageOpen FullProgressDialog 2016/7/7:13:21:53 Marcelo MARCELO-PC Installing Microsoft Visual C++ 2012 Redistributable (x86): "C:\Autodesk\Autodesk_Maya_2016_EN_JP_ZH_Windows_dlm\3rdParty\x86\VCRedist\2012UPD4\vcredist_x86.exe" /install /quiet /norestart 2016/7/7:13:21:56 Marcelo MARCELO-PC Install Microsoft Visual C++ 2012 Redistributable (x86) Succeeded 2016/7/7:13:21:57 Marcelo MARCELO-PC Installing Microsoft Visual C++ 2008 SP1 Redistributable (x64): "C:\Autodesk\Autodesk_Maya_2016_EN_JP_ZH_Windows_dlm\3rdParty\x64\VCRedist\2008SP1\vcredist_x64.exe" /q 2016/7/7:13:22:09 Marcelo MARCELO-PC Install Microsoft Visual C++ 2008 SP1 Redistributable (x64) Failed Installation aborted, Result=1603 2016/7/7:13:22:10 Marcelo MARCELO-PC Rollback Microsoft Visual C++ 2012 Redistributable (x86) Failed Installation aborted, Result=1619 2016/7/7:13:22:11 Marcelo MARCELO-PC PageOpen InstallCompleteDialog 2016/7/7:13:29:33 Marcelo MARCELO-PC === Setup ended === 2016/7/7:13:29:56 Marcelo MARCELO-PC === Setup started on MARCELO-PC by Marcelo === 2016/7/7:13:29:56 Marcelo MARCELO-PC Path_Length: 153 2016/7/7:13:29:56 Marcelo MARCELO-PC Current Directory C:\Autodesk\Autodesk_Maya_2016_EN_JP_ZH_Windows_dlm 2016/7/7:13:29:56 Marcelo MARCELO-PC Launch 2016/7/7:13:29:56 Marcelo MARCELO-PC CommandLine 2016/7/7:13:29:56 Marcelo MARCELO-PC Path_Length: 153 2016/7/7:13:29:56 Marcelo MARCELO-PC Current Directory C:\Users\Marcelo\AppData\Local\Temp\_AI992B.tmp 2016/7/7:13:30:00 Marcelo MARCELO-PC === Setup ended === 2016/7/7:13:29:58 Marcelo MARCELO-PC === Setup started on MARCELO-PC by Marcelo === 2016/7/7:13:29:58 Marcelo MARCELO-PC Path_Length: 153 2016/7/7:13:29:58 Marcelo MARCELO-PC Current Directory C:\Users\Marcelo\AppData\Local\Temp\_AI992B.tmp 2016/7/7:13:29:58 Marcelo MARCELO-PC Launch 2016/7/7:13:30:00 Marcelo MARCELO-PC PageOpen LaunchDialog 2016/7/7:13:30:05 Marcelo MARCELO-PC PageOpen LicenseDialog 2016/7/7:13:30:24 Marcelo MARCELO-PC PageOpen ProductSelectionDialog2 2016/7/7:13:30:33 Marcelo MARCELO-PC PageOpen FullProgressDialog 2016/7/7:13:30:33 Marcelo MARCELO-PC Installing Network License Manager: INSTALLDIR="C:\Program Files (x86)\Autodesk\Autodesk Network License Manager\" ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk Maya 2016" SETUP_PACKAGECODE={743A33DF-63C0-463B-84AD-66F9DA0C59E4} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" PACKAGEUPI={92FF0E9E-7348-4454-B01D-F772B8F2810F} ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_Maya_2016_EN_JP_ZH_Windows_dlm\" INSTALLDIR="C:\Program Files\Autodesk Network License Manager\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1 2016/7/7:13:30:36 Marcelo MARCELO-PC Install Network License Manager Succeeded 2016/7/7:13:30:36 Marcelo MARCELO-PC PageOpen InstallCompleteDialog 2016/7/7:13:30:45 Marcelo MARCELO-PC === Setup ended === 2016/7/7:13:30:48 Marcelo MARCELO-PC === Setup started on MARCELO-PC by Marcelo === 2016/7/7:13:30:48 Marcelo MARCELO-PC Path_Length: 153 2016/7/7:13:30:48 Marcelo MARCELO-PC Current Directory C:\Autodesk\Autodesk_Maya_2016_EN_JP_ZH_Windows_dlm 2016/7/7:13:30:48 Marcelo MARCELO-PC Launch 2016/7/7:13:30:48 Marcelo MARCELO-PC CommandLine 2016/7/7:13:30:48 Marcelo MARCELO-PC Path_Length: 153 2016/7/7:13:30:48 Marcelo MARCELO-PC Current Directory C:\Users\Marcelo\AppData\Local\Temp\_AI6313.tmp 2016/7/7:13:30:56 Marcelo MARCELO-PC === Setup ended === 2016/7/7:13:30:52 Marcelo MARCELO-PC === Setup started on MARCELO-PC by Marcelo === 2016/7/7:13:30:52 Marcelo MARCELO-PC Path_Length: 153 2016/7/7:13:30:52 Marcelo MARCELO-PC Current Directory C:\Users\Marcelo\AppData\Local\Temp\_AI6313.tmp 2016/7/7:13:30:52 Marcelo MARCELO-PC Launch 2016/7/7:13:30:56 Marcelo MARCELO-PC PageOpen LaunchDialog 2016/7/7:13:30:58 Marcelo MARCELO-PC PageOpen LicenseDialog 2016/7/7:13:31:01 Marcelo MARCELO-PC PageOpen ProductSelectionDialog2 2016/7/7:13:31:03 Marcelo MARCELO-PC PageOpen LicenseDialog 2016/7/7:13:31:05 Marcelo MARCELO-PC PageOpen LaunchDialog 2016/7/7:13:31:08 Marcelo MARCELO-PC PageOpen LicenseDialog 2016/7/7:13:31:12 Marcelo MARCELO-PC PageOpen ProductInfoDialog 2016/7/7:13:31:44 Marcelo MARCELO-PC PageOpen ProductSelectionDialog2 2016/7/7:13:31:54 Marcelo MARCELO-PC PageOpen FullProgressDialog 2016/7/7:13:31:54 Marcelo MARCELO-PC Installing Microsoft Visual C++ 2012 Redistributable (x86): "C:\Autodesk\Autodesk_Maya_2016_EN_JP_ZH_Windows_dlm\3rdParty\x86\VCRedist\2012UPD4\vcredist_x86.exe" /install /quiet /norestart 2016/7/7:13:32:53 Marcelo MARCELO-PC Install Microsoft Visual C++ 2012 Redistributable (x86) Succeeded 2016/7/7:13:32:53 Marcelo MARCELO-PC Installing Microsoft Visual C++ 2008 SP1 Redistributable (x64): "C:\Autodesk\Autodesk_Maya_2016_EN_JP_ZH_Windows_dlm\3rdParty\x64\VCRedist\2008SP1\vcredist_x64.exe" /q 2016/7/7:13:32:59 Marcelo MARCELO-PC Install Microsoft Visual C++ 2008 SP1 Redistributable (x64) Failed Installation aborted, Result=1603 2016/7/7:13:32:59 Marcelo MARCELO-PC Rollback Microsoft Visual C++ 2012 Redistributable (x86) Failed Installation aborted, Result=1619 I really need maya so i start a project to e-mail to my teacher at the end of this month 😕

This is a public forum, please refrain from posting serial numbers or personal information


Edited by
Discussion_Admin

[Mark.Lancaster · Accepted solution]

@Anonymous

Welcome to the community...

Hard to read the installation file due to the format its in but it looks like its failing on the Microsoft C++ Redistributable.  So uninstall (Windows Control Panel/Program n Features) all versions of Microsoft C++ Redistributable and then run the install again (installation will put it back on).

Also you may want to download and install per:

1. Access the Autodesk Virtual Agent (link is in my signature) and follow the download links to your product.
2. Download all of the parts (some applications only have a single part to download) for your product first. Do not continue until all of the parts have fully downloaded.
3. Navigate to your download folder location and extract (double click) part _001_00X.sfx.exe (or the single file download).
4. In a few seconds the extraction will start and prompt you to extract to C:\Autodesk.
5. Once the extraction is finished, the installation will automatically start.
6. Follow the installation steps for your product

If you want the full recommended installation steps, click on the installation link in my signature.

Good luck on your installation.

One final thing..  When posting please make sure any information you share doesn't include personal information such as your serial #.  Granted the installation log file helped, but in doing so you shared your serial # on a world wide public user forum.  I will have the moderator remove it to protect your info.

[Anonymous]

Do i need to uninstall "Intel(R) C++ Redistributables for Windows* on
Intel(R)"? I don't know if it's going to mess something on my pc or
not 😕

[Anonymous]

Not worked, i still can't install, it fails on installing maya 2016, direct connect 2016 and aplication manager 😕 i don't know what to do now I just got another text log 😕

[Darin.Green · Accepted solution]

According to your log file, it's failing on Visual C++ 2008 then 2012...  That being said, uninstall all version of Microsoft Visuall C++ currently installed and let the Autodesk installation install them.

[Anonymous]

did that, but it didn't work, still, couldn't install it, if you want
i can post here the new text log that appears.

[Mark.Lancaster]

Attach your installation log file (just make sure it doesn't contain your serial # this time)...

[Anonymous]

2016/7/7:09:56:40 Marcelo MARCELO-PC === Setup started on MARCELO-PC by Marcelo ===
2016/7/7:09:56:40 Marcelo MARCELO-PC Path_Length: 153
2016/7/7:09:56:40 Marcelo MARCELO-PC Current Directory C:\Autodesk\Autodesk_Maya_2016_wi_en-US
2016/7/7:09:56:40 Marcelo MARCELO-PC Launch
2016/7/7:09:56:40 Marcelo MARCELO-PC CommandLine /PK XXXXX /SN XXX-XXXXXXXX /akamai /sid SESSION_ID /skipEULA /student /url "http://edutrial.autodesk.com/NET16SWDLD/2016/MAYA/WI/Autodesk_Maya_2016_wi_en-US_Setup.exe?dummy=0"
2016/7/7:09:56:40 Marcelo MARCELO-PC Path_Length: 153
2016/7/7:09:56:40 Marcelo MARCELO-PC Current Directory C:\Users\Marcelo\AppData\Local\Temp\_AI51A7.tmp
2016/7/7:09:57:35 Marcelo MARCELO-PC === Setup ended ===

2016/7/7:09:56:42 Marcelo MARCELO-PC === Setup started on MARCELO-PC by Marcelo ===
2016/7/7:09:56:42 Marcelo MARCELO-PC Path_Length: 153
2016/7/7:09:56:42 Marcelo MARCELO-PC Current Directory C:\Users\Marcelo\AppData\Local\Temp\_AI51A7.tmp
2016/7/7:09:56:42 Marcelo MARCELO-PC Launch
2016/7/7:09:57:29 Marcelo MARCELO-PC Download Play SETUPMARKER http://edutrial.autodesk.com/NET16SWDLD/2016/MAYA/WI/{C60E82DC-CEAE-422A-9676-A6694F88E736}/SETUPMAR...
2016/7/7:09:57:31 Marcelo MARCELO-PC Download Complete SETUPMARKER http://edutrial.autodesk.com/NET16SWDLD/2016/MAYA/WI/{C60E82DC-CEAE-422A-9676-A6694F88E736}/SETUPMAR...
2016/7/7:09:57:31 Marcelo MARCELO-PC Download Play SETUP_CONFIG http://edutrial.autodesk.com/NET16SWDLD/2016/MAYA/WI/{C60E82DC-CEAE-422A-9676-A6694F88E736}/SETUP_x6...
2016/7/7:09:57:34 Marcelo MARCELO-PC Download Complete SETUP_CONFIG http://edutrial.autodesk.com/NET16SWDLD/2016/MAYA/WI/{C60E82DC-CEAE-422A-9676-A6694F88E736}/SETUP_x6...
2016/7/7:09:57:35 Marcelo MARCELO-PC PageOpen LaunchDialog
2016/7/7:09:58:10 Marcelo MARCELO-PC PageOpen LicenseDialog
2016/7/7:09:58:10 Marcelo MARCELO-PC PageOpen ProductInfoDialog
2016/7/7:09:58:10 Marcelo MARCELO-PC PageOpen ProductSelectionDialog2
2016/7/7:09:58:15 Marcelo MARCELO-PC PageOpen FullProgressDialog
2016/7/7:09:58:16 Marcelo MARCELO-PC Download Play STARTMARKER http://edutrial.autodesk.com/NET16SWDLD/2016/MAYA/WI/{C60E82DC-CEAE-422A-9676-A6694F88E736}/STARTMAR...
2016/7/7:09:58:16 Marcelo MARCELO-PC Download Complete STARTMARKER http://edutrial.autodesk.com/NET16SWDLD/2016/MAYA/WI/{C60E82DC-CEAE-422A-9676-A6694F88E736}/STARTMAR...
2016/7/7:09:58:16 Marcelo MARCELO-PC Download Play VCREDIST2012X86UPD4 http://edutrial.autodesk.com/NET16SWDLD/2016/MAYA/WI/{C60E82DC-CEAE-422A-9676-A6694F88E736}/VCREDIST...
2016/7/7:09:58:17 Marcelo MARCELO-PC Download Complete VCREDIST2012X86UPD4 http://edutrial.autodesk.com/NET16SWDLD/2016/MAYA/WI/{C60E82DC-CEAE-422A-9676-A6694F88E736}/VCREDIST...
2016/7/7:09:58:17 Marcelo MARCELO-PC Installing Microsoft Visual C++ 2012 Redistributable (x86): "C:\Autodesk\WI\Autodesk Maya 2016\3rdParty\x86\VCRedist\2012UPD4\vcredist_x86.exe" /install /quiet /norestart
2016/7/7:09:58:19 Marcelo MARCELO-PC Install Microsoft Visual C++ 2012 Redistributable (x86) Succeeded
2016/7/7:09:58:19 Marcelo MARCELO-PC Download Play VCREDIST2008SP1X64 http://edutrial.autodesk.com/NET16SWDLD/2016/MAYA/WI/{C60E82DC-CEAE-422A-9676-A6694F88E736}/VCREDIST...
2016/7/7:09:58:20 Marcelo MARCELO-PC Download Complete VCREDIST2008SP1X64 http://edutrial.autodesk.com/NET16SWDLD/2016/MAYA/WI/{C60E82DC-CEAE-422A-9676-A6694F88E736}/VCREDIST...
2016/7/7:09:58:20 Marcelo MARCELO-PC Installing Microsoft Visual C++ 2008 SP1 Redistributable (x64): "C:\Autodesk\WI\Autodesk Maya 2016\3rdParty\x64\VCRedist\2008SP1\vcredist_x64.exe" /q
2016/7/7:09:58:23 Marcelo MARCELO-PC Install Microsoft Visual C++ 2008 SP1 Redistributable (x64) Failed Installation aborted, Result=1603
2016/7/7:09:58:23 Marcelo MARCELO-PC Rollback Microsoft Visual C++ 2012 Redistributable (x86) Failed Installation aborted, Result=1619
2016/7/7:09:58:23 Marcelo MARCELO-PC PageOpen InstallCompleteDialog
2016/7/7:09:58:33 Marcelo MARCELO-PC === Setup ended ===

2016/7/7:10:33:27 Marcelo MARCELO-PC === Setup started on MARCELO-PC by Marcelo ===
2016/7/7:10:33:27 Marcelo MARCELO-PC Path_Length: 153
2016/7/7:10:33:27 Marcelo MARCELO-PC Current Directory C:\Users\Marcelo\AppData\Local\Temp\_AIE934.tmp
2016/7/7:10:33:27 Marcelo MARCELO-PC Launch
2016/7/7:10:35:16 Marcelo MARCELO-PC === Setup ended ===

2016/7/7:10:33:20 Marcelo MARCELO-PC === Setup started on MARCELO-PC by Marcelo ===
2016/7/7:10:33:20 Marcelo MARCELO-PC Path_Length: 153
2016/7/7:10:33:20 Marcelo MARCELO-PC Current Directory C:\Autodesk\Autodesk_Maya_2016_wi_en-US
2016/7/7:10:33:20 Marcelo MARCELO-PC Launch
2016/7/7:10:33:20 Marcelo MARCELO-PC CommandLine
2016/7/7:10:33:20 Marcelo MARCELO-PC Path_Length: 153
2016/7/7:10:33:20 Marcelo MARCELO-PC Current Directory C:\Users\Marcelo\AppData\Local\Temp\_AIE934.tmp
2016/7/7:10:35:16 Marcelo MARCELO-PC === Setup ended ===

2016/7/7:10:36:02 Marcelo MARCELO-PC === Setup started on MARCELO-PC by Marcelo ===
2016/7/7:10:36:02 Marcelo MARCELO-PC Path_Length: 153
2016/7/7:10:36:02 Marcelo MARCELO-PC Current Directory C:\Users\Marcelo\AppData\Local\Temp\_AI5AA1.tmp
2016/7/7:10:36:02 Marcelo MARCELO-PC Launch
2016/7/7:10:36:07 Marcelo MARCELO-PC === Setup ended ===

2016/7/7:10:36:00 Marcelo MARCELO-PC === Setup started on MARCELO-PC by Marcelo ===
2016/7/7:10:36:00 Marcelo MARCELO-PC Path_Length: 153
2016/7/7:10:36:00 Marcelo MARCELO-PC Current Directory C:\Autodesk\Autodesk_Maya_2016_wi_en-US
2016/7/7:10:36:00 Marcelo MARCELO-PC Launch
2016/7/7:10:36:00 Marcelo MARCELO-PC CommandLine
2016/7/7:10:36:00 Marcelo MARCELO-PC Path_Length: 153
2016/7/7:10:36:00 Marcelo MARCELO-PC Current Directory C:\Users\Marcelo\AppData\Local\Temp\_AI5AA1.tmp
2016/7/7:10:36:07 Marcelo MARCELO-PC === Setup ended ===

2016/7/7:13:20:41 Marcelo MARCELO-PC === Setup started on MARCELO-PC by Marcelo ===
2016/7/7:13:20:41 Marcelo MARCELO-PC Path_Length: 153
2016/7/7:13:20:41 Marcelo MARCELO-PC Current Directory C:\Autodesk\Autodesk_Maya_2016_EN_JP_ZH_Windows_dlm
2016/7/7:13:20:41 Marcelo MARCELO-PC Launch
2016/7/7:13:20:41 Marcelo MARCELO-PC CommandLine
2016/7/7:13:20:41 Marcelo MARCELO-PC Path_Length: 153
2016/7/7:13:20:41 Marcelo MARCELO-PC Current Directory C:\Users\Marcelo\AppData\Local\Temp\_AIF80.tmp
2016/7/7:13:21:03 Marcelo MARCELO-PC === Setup ended ===

2016/7/7:13:20:49 Marcelo MARCELO-PC === Setup started on MARCELO-PC by Marcelo ===
2016/7/7:13:20:49 Marcelo MARCELO-PC Path_Length: 153
2016/7/7:13:20:49 Marcelo MARCELO-PC Current Directory C:\Users\Marcelo\AppData\Local\Temp\_AIF80.tmp
2016/7/7:13:20:49 Marcelo MARCELO-PC Launch
2016/7/7:13:21:03 Marcelo MARCELO-PC PageOpen LaunchDialog
2016/7/7:13:21:07 Marcelo MARCELO-PC PageOpen LicenseDialog
2016/7/7:13:21:11 Marcelo MARCELO-PC PageOpen ProductInfoDialog
2016/7/7:13:21:50 Marcelo MARCELO-PC PageOpen ProductSelectionDialog2
2016/7/7:13:21:52 Marcelo MARCELO-PC PageOpen FullProgressDialog
2016/7/7:13:21:53 Marcelo MARCELO-PC Installing Microsoft Visual C++ 2012 Redistributable (x86): "C:\Autodesk\Autodesk_Maya_2016_EN_JP_ZH_Windows_dlm\3rdParty\x86\VCRedist\2012UPD4\vcredist_x86.exe" /install /quiet /norestart
2016/7/7:13:21:56 Marcelo MARCELO-PC Install Microsoft Visual C++ 2012 Redistributable (x86) Succeeded
2016/7/7:13:21:57 Marcelo MARCELO-PC Installing Microsoft Visual C++ 2008 SP1 Redistributable (x64): "C:\Autodesk\Autodesk_Maya_2016_EN_JP_ZH_Windows_dlm\3rdParty\x64\VCRedist\2008SP1\vcredist_x64.exe" /q
2016/7/7:13:22:09 Marcelo MARCELO-PC Install Microsoft Visual C++ 2008 SP1 Redistributable (x64) Failed Installation aborted, Result=1603
2016/7/7:13:22:10 Marcelo MARCELO-PC Rollback Microsoft Visual C++ 2012 Redistributable (x86) Failed Installation aborted, Result=1619
2016/7/7:13:22:11 Marcelo MARCELO-PC PageOpen InstallCompleteDialog
2016/7/7:13:29:33 Marcelo MARCELO-PC === Setup ended ===

2016/7/7:13:29:56 Marcelo MARCELO-PC === Setup started on MARCELO-PC by Marcelo ===
2016/7/7:13:29:56 Marcelo MARCELO-PC Path_Length: 153
2016/7/7:13:29:56 Marcelo MARCELO-PC Current Directory C:\Autodesk\Autodesk_Maya_2016_EN_JP_ZH_Windows_dlm
2016/7/7:13:29:56 Marcelo MARCELO-PC Launch
2016/7/7:13:29:56 Marcelo MARCELO-PC CommandLine
2016/7/7:13:29:56 Marcelo MARCELO-PC Path_Length: 153
2016/7/7:13:29:56 Marcelo MARCELO-PC Current Directory C:\Users\Marcelo\AppData\Local\Temp\_AI992B.tmp
2016/7/7:13:30:00 Marcelo MARCELO-PC === Setup ended ===

2016/7/7:13:29:58 Marcelo MARCELO-PC === Setup started on MARCELO-PC by Marcelo ===
2016/7/7:13:29:58 Marcelo MARCELO-PC Path_Length: 153
2016/7/7:13:29:58 Marcelo MARCELO-PC Current Directory C:\Users\Marcelo\AppData\Local\Temp\_AI992B.tmp
2016/7/7:13:29:58 Marcelo MARCELO-PC Launch
2016/7/7:13:30:00 Marcelo MARCELO-PC PageOpen LaunchDialog
2016/7/7:13:30:05 Marcelo MARCELO-PC PageOpen LicenseDialog
2016/7/7:13:30:24 Marcelo MARCELO-PC PageOpen ProductSelectionDialog2
2016/7/7:13:30:33 Marcelo MARCELO-PC PageOpen FullProgressDialog
2016/7/7:13:30:33 Marcelo MARCELO-PC Installing Network License Manager: INSTALLDIR="C:\Program Files (x86)\Autodesk\Autodesk Network License Manager\" ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk Maya 2016" SETUP_PACKAGECODE={743A33DF-63C0-463B-84AD-66F9DA0C59E4} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" PACKAGEUPI={92FF0E9E-7348-4454-B01D-F772B8F2810F} ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_Maya_2016_EN_JP_ZH_Windows_dlm\" INSTALLDIR="C:\Program Files\Autodesk Network License Manager\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2016/7/7:13:30:36 Marcelo MARCELO-PC Install Network License Manager Succeeded
2016/7/7:13:30:36 Marcelo MARCELO-PC PageOpen InstallCompleteDialog
2016/7/7:13:30:45 Marcelo MARCELO-PC === Setup ended ===

2016/7/7:13:30:48 Marcelo MARCELO-PC === Setup started on MARCELO-PC by Marcelo ===
2016/7/7:13:30:48 Marcelo MARCELO-PC Path_Length: 153
2016/7/7:13:30:48 Marcelo MARCELO-PC Current Directory C:\Autodesk\Autodesk_Maya_2016_EN_JP_ZH_Windows_dlm
2016/7/7:13:30:48 Marcelo MARCELO-PC Launch
2016/7/7:13:30:48 Marcelo MARCELO-PC CommandLine
2016/7/7:13:30:48 Marcelo MARCELO-PC Path_Length: 153
2016/7/7:13:30:48 Marcelo MARCELO-PC Current Directory C:\Users\Marcelo\AppData\Local\Temp\_AI6313.tmp
2016/7/7:13:30:56 Marcelo MARCELO-PC === Setup ended ===

2016/7/7:13:30:52 Marcelo MARCELO-PC === Setup started on MARCELO-PC by Marcelo ===
2016/7/7:13:30:52 Marcelo MARCELO-PC Path_Length: 153
2016/7/7:13:30:52 Marcelo MARCELO-PC Current Directory C:\Users\Marcelo\AppData\Local\Temp\_AI6313.tmp
2016/7/7:13:30:52 Marcelo MARCELO-PC Launch
2016/7/7:13:30:56 Marcelo MARCELO-PC PageOpen LaunchDialog
2016/7/7:13:30:58 Marcelo MARCELO-PC PageOpen LicenseDialog
2016/7/7:13:31:01 Marcelo MARCELO-PC PageOpen ProductSelectionDialog2
2016/7/7:13:31:03 Marcelo MARCELO-PC PageOpen LicenseDialog
2016/7/7:13:31:05 Marcelo MARCELO-PC PageOpen LaunchDialog
2016/7/7:13:31:08 Marcelo MARCELO-PC PageOpen LicenseDialog
2016/7/7:13:31:12 Marcelo MARCELO-PC PageOpen ProductInfoDialog
2016/7/7:13:31:44 Marcelo MARCELO-PC PageOpen ProductSelectionDialog2
2016/7/7:13:31:54 Marcelo MARCELO-PC PageOpen FullProgressDialog
2016/7/7:13:31:54 Marcelo MARCELO-PC Installing Microsoft Visual C++ 2012 Redistributable (x86): "C:\Autodesk\Autodesk_Maya_2016_EN_JP_ZH_Windows_dlm\3rdParty\x86\VCRedist\2012UPD4\vcredist_x86.exe" /install /quiet /norestart
2016/7/7:13:32:53 Marcelo MARCELO-PC Install Microsoft Visual C++ 2012 Redistributable (x86) Succeeded
2016/7/7:13:32:53 Marcelo MARCELO-PC Installing Microsoft Visual C++ 2008 SP1 Redistributable (x64): "C:\Autodesk\Autodesk_Maya_2016_EN_JP_ZH_Windows_dlm\3rdParty\x64\VCRedist\2008SP1\vcredist_x64.exe" /q
2016/7/7:13:32:59 Marcelo MARCELO-PC Install Microsoft Visual C++ 2008 SP1 Redistributable (x64) Failed Installation aborted, Result=1603
2016/7/7:13:32:59 Marcelo MARCELO-PC Rollback Microsoft Visual C++ 2012 Redistributable (x86) Failed Installation aborted, Result=1619
2016/7/7:13:33:00 Marcelo MARCELO-PC PageOpen InstallCompleteDialog
2016/7/7:13:33:19 Marcelo MARCELO-PC === Setup ended ===

2016/7/7:15:03:55 Marcelo MARCELO-PC === Setup started on MARCELO-PC by Marcelo ===
2016/7/7:15:03:55 Marcelo MARCELO-PC Path_Length: 153
2016/7/7:15:03:55 Marcelo MARCELO-PC Current Directory C:\Autodesk\Autodesk_Maya_2016_EN_JP_ZH_Windows_dlm
2016/7/7:15:03:55 Marcelo MARCELO-PC Launch
2016/7/7:15:03:55 Marcelo MARCELO-PC CommandLine
2016/7/7:15:03:55 Marcelo MARCELO-PC Path_Length: 153
2016/7/7:15:03:55 Marcelo MARCELO-PC Current Directory C:\Users\Marcelo\AppData\Local\Temp\_AI9C94.tmp
2016/7/7:15:04:08 Marcelo MARCELO-PC === Setup ended ===

2016/7/7:15:04:01 Marcelo MARCELO-PC === Setup started on MARCELO-PC by Marcelo ===
2016/7/7:15:04:01 Marcelo MARCELO-PC Path_Length: 153
2016/7/7:15:04:01 Marcelo MARCELO-PC Current Directory C:\Users\Marcelo\AppData\Local\Temp\_AI9C94.tmp
2016/7/7:15:04:01 Marcelo MARCELO-PC Launch
2016/7/7:15:04:09 Marcelo MARCELO-PC PageOpen LaunchDialog
2016/7/7:15:04:21 Marcelo MARCELO-PC PageOpen LicenseDialog
2016/7/7:15:04:24 Marcelo MARCELO-PC PageOpen ProductInfoDialog
2016/7/7:15:04:56 Marcelo MARCELO-PC PageOpen ProductSelectionDialog2
2016/7/7:15:04:58 Marcelo MARCELO-PC PageOpen FullProgressDialog
2016/7/7:15:04:58 Marcelo MARCELO-PC Installing Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86): "C:\Autodesk\Autodesk_Maya_2016_EN_JP_ZH_Windows_dlm\3rdParty\x86\VCRedist\2005SP1ATL\vcredist_x86.exe" /q:a /T:C:\WINDOWS\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\Marcelo\AppData\Local\Temp\vcredist_x86_2005.log"" "
2016/7/7:15:05:27 Marcelo MARCELO-PC Install Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86) Succeeded
2016/7/7:15:05:27 Marcelo MARCELO-PC Installing Microsoft Visual C++ 2008 SP1 Redistributable (x86): "C:\Autodesk\Autodesk_Maya_2016_EN_JP_ZH_Windows_dlm\3rdParty\x86\VCRedist\2008SP1\vcredist_x86.exe" /q
2016/7/7:15:05:32 Marcelo MARCELO-PC Install Microsoft Visual C++ 2008 SP1 Redistributable (x86) Failed Installation aborted, Result=1603
2016/7/7:15:05:34 Marcelo MARCELO-PC PageOpen InstallCompleteDialog
2016/7/7:15:12:36 Marcelo MARCELO-PC === Setup ended ===

2016/7/7:16:01:06 Marcelo MARCELO-PC === Setup started on MARCELO-PC by Marcelo ===
2016/7/7:16:01:06 Marcelo MARCELO-PC Path_Length: 153
2016/7/7:16:01:06 Marcelo MARCELO-PC Current Directory C:\Autodesk\Autodesk_Maya_2016_EN_JP_ZH_Windows_dlm
2016/7/7:16:01:06 Marcelo MARCELO-PC Launch
2016/7/7:16:01:06 Marcelo MARCELO-PC CommandLine
2016/7/7:16:01:06 Marcelo MARCELO-PC Path_Length: 153
2016/7/7:16:01:06 Marcelo MARCELO-PC Current Directory C:\Users\Marcelo\AppData\Local\Temp\_AIDC01.tmp
2016/7/7:16:01:24 Marcelo MARCELO-PC === Setup ended ===

2016/7/7:16:01:12 Marcelo MARCELO-PC === Setup started on MARCELO-PC by Marcelo ===
2016/7/7:16:01:12 Marcelo MARCELO-PC Path_Length: 153
2016/7/7:16:01:12 Marcelo MARCELO-PC Current Directory C:\Users\Marcelo\AppData\Local\Temp\_AIDC01.tmp
2016/7/7:16:01:12 Marcelo MARCELO-PC Launch
2016/7/7:16:01:25 Marcelo MARCELO-PC PageOpen LaunchDialog
2016/7/7:16:01:30 Marcelo MARCELO-PC [Error: 1056] An instance of the service is already running.
2016/7/7:16:01:30 Marcelo MARCELO-PC === Setup ended ===

2016/7/7:16:02:37 Marcelo MARCELO-PC === Setup started on MARCELO-PC by Marcelo ===
2016/7/7:16:02:37 Marcelo MARCELO-PC Path_Length: 153
2016/7/7:16:02:37 Marcelo MARCELO-PC Current Directory C:\Autodesk\Autodesk_Maya_2016_EN_JP_ZH_Windows_dlm
2016/7/7:16:02:37 Marcelo MARCELO-PC Launch
2016/7/7:16:02:37 Marcelo MARCELO-PC CommandLine
2016/7/7:16:02:37 Marcelo MARCELO-PC Path_Length: 153
2016/7/7:16:02:37 Marcelo MARCELO-PC Current Directory C:\Users\Marcelo\AppData\Local\Temp\_AI3D27.tmp
2016/7/7:16:02:43 Marcelo MARCELO-PC === Setup ended ===

2016/7/7:16:02:41 Marcelo MARCELO-PC === Setup started on MARCELO-PC by Marcelo ===
2016/7/7:16:02:41 Marcelo MARCELO-PC Path_Length: 153
2016/7/7:16:02:41 Marcelo MARCELO-PC Current Directory C:\Users\Marcelo\AppData\Local\Temp\_AI3D27.tmp
2016/7/7:16:02:41 Marcelo MARCELO-PC Launch
2016/7/7:16:02:43 Marcelo MARCELO-PC PageOpen LaunchDialog
2016/7/7:16:03:03 Marcelo MARCELO-PC PageOpen LicenseDialog
2016/7/7:16:03:05 Marcelo MARCELO-PC PageOpen ProductInfoDialog
2016/7/7:16:03:34 Marcelo MARCELO-PC PageOpen ProductSelectionDialog2
2016/7/7:16:03:39 Marcelo MARCELO-PC PageOpen FullProgressDialog
2016/7/7:16:03:39 Marcelo MARCELO-PC Installing Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86): "C:\Autodesk\Autodesk_Maya_2016_EN_JP_ZH_Windows_dlm\3rdParty\x86\VCRedist\2005SP1ATL\vcredist_x86.exe" /q:a /T:C:\WINDOWS\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\Marcelo\AppData\Local\Temp\vcredist_x86_2005.log"" "
2016/7/7:16:03:48 Marcelo MARCELO-PC Install Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86) Succeeded
2016/7/7:16:03:48 Marcelo MARCELO-PC Installing Microsoft Visual C++ 2008 SP1 Redistributable (x86): "C:\Autodesk\Autodesk_Maya_2016_EN_JP_ZH_Windows_dlm\3rdParty\x86\VCRedist\2008SP1\vcredist_x86.exe" /q
2016/7/7:16:03:51 Marcelo MARCELO-PC Install Microsoft Visual C++ 2008 SP1 Redistributable (x86) Failed Installation aborted, Result=1603

[Mark.Lancaster]

@Anonymous

Its still failing on Microsoft Visual C++ 2008 SP1 Redistributable (x86).  I assume based on your reply that you remove all versions include 32B and 64B of Microsoft Visual C++?

You may also want to click on the 1603 error link in my signature and go through those solutions.

[Anonymous · Accepted solution]

I think i resolved the Microsoft visual c++ 2008 error with this tutorial http://answers.microsoft.com/en-us/windows/forum/windows_10-other_settings/error-error-997-while-ins... now it's installing the maya itself, hope it work this time.

[Darin.Green]

Thanks for the update. You'll need to modify the setup.ini file to avoid installing C++...

First, reinstall MS Visual C++ from the following locations within the installation files:

• <Installation files directory>\3rdParty\x64\VCRedist
• <Installation files directory>\3rdParty\x86\VCRedist

Once those are complete, open the setup.ini file with NOTEPAD within the root of the installation media.

Search the file for Prerequisite then remove the following values from that line

• VCREDIST2008SP1X64_6161
• VCREDIST2008SP1X86_6161

Here's an example:

[Anonymous]

I'm already installing maya, so i do this after i finish the installation?

[Anonymous]

ok, it worked this time, thanks for the help ^^