Can't install Fusion 360 on Mac with SMB network home folder

[ericbrowning]

I've tried to install Fusion 360 with the Autodesk installer as well as with the Mac App store installer.  Neither version of the app will launch when I am logged into my network account.  If I login as a local account it opens and works fine.  Our network accounts are now hosted on a Linux Samba 4.6.1-Debian share (SMB/cifs) where as last year they were hosted on an NFS share and it worked fine.  I've cycled through all of the locking schemes on the samba share and nothing has made a difference, all other applications open as they should.  On NFS we had local locks which seemed to offload most of this work from the server and apparently didn't affect Fusion last year.  I am on Mac OS X 10.12.6, 16GB of ram, Fusion drive.

Attached are a crash reports from trying to launch the Mac App store version 1.26.3. and the web deploy version which is 2.0.3405 and fails with the same crash report errors.

[natasha.l]

Hello @ericbrowning,

What sort of environment are you in, an educational lab or student downloading on a limited network, meaning you are not receiving a speed or security access issue? 

Please review this information: How to install Fusion 360 

You can try to download when connected to the internet somewhere else, outside of this environment. 

Let us know if you get this working.  

Please "Accept As Solution" if a reply has helped resolve the issue or answered your question, to help others in the community.

[natasha.l]

Hello @ericbrowning,

Can you not launch on all the Mac devices?

I see you have a Student version of the products assigned to your account. If you are the IT Admin you should have selected this as the option for your "Role" when you set this up in your educational account profile. You can create a new account to correct this issue. 

This is a cloud-based product with either single user or multi-user sign in. You would install & an assigned user would sign in. 

Please review this information on tips for Troubleshooting to install Fusion 360. 

Let us know if you have any more questions. 

Please "Accept As Solution" if a reply has helped resolve the issue or answered your question, to help others in the community.

[natasha.l · Accepted solution]

Hello @ericbrowning,

You can try the offline installer https://dl.appstreaming.autodesk.com/production/installers/Fusion%20360%20Admin%20Install.exe

Please review, Advanced Fusion 360 Lab Installation Instructions.pdf. 

Thank you for posting. 

Please "Accept As Solution" if a reply has helped resolve the issue or answered your question, to help others in the community.

[ericbrowning]

Sorry I've been out of town for a few days.  You linked the PC offline installer so that's not going to help me there.

Yes in an educational lab situation but they are single installs where they just create an account. It seems to work on Yosemite, but not Sierra.

Ok appears the mac app store was v1.26 and just shows up as "Fusion 360".  I found the standalone installer which installs "Autodesk Fusion 360".  Now it opens.