Can't activate my student account.

[Anonymous]

The e-mail is sent but the link provided is broken. I have the Registration Code and ID though.

[philip.s]

Hello Lucian,

I've just manually activated your Education Community account.

As mentioned in some of the previous posts, the activation email's can sometimes get routed to junk folders or blocked all together. I'd suggest that anyone who finds themselves in a similar situation also explore the option to validate over the phone via text message.

[Anonymous]

Hello!

I've just registered and got an email for activation but I'm only getting blank screen and cannot activate my account

thx in advance

[Anonymous]

As many others, I can't activate my account because the link is broke. I have my registration code and registration ID.

thank you

[Anonymous]

Hi, I have recieved activation email, but after clicking on link, I get only blank screen. I can log in to my account, but only page I can see is "Resend activation email" page. Thanks in advance for your help.

[Anonymous]

I've just registered but I can't activate my account because the link is broke. However I have my registration code and registration ID. Thanks

[Anonymous]

I just registered but the activation link I recieve is broken and sends me to a blank page. I have my registration code and ID. 

[Anonymous]

The e-mail is sent but the link is broken. I have the Registration Code and ID.

[Anonymous]

Hi,

I can't activate my account. The link is not working. Please help.

[Anonymous]

I cant activate my account. same as others all I get is a blank screen. How do i fix this?

[Anonymous]

As with many others, the link given in my account activation email was broken and only gave a blank page when clicked on.

Could you please help me with this problem?

[philip.s]

My apologies for the inconvenience everyone.

We have been experiencing intermittent Education Community system issues affecting new member registrations, which for the most part seem to be resolved.

Clicking on the activation link from your previous email should now successfully complete the activation process and allow you to access your full student benefits.

Please let me know if anyone is still experiencing account issues and I'll gladly help troubleshoot accordingly.

[Anonymous]

Dear Phillip

Thanks for your help.  I did manage to login successfully briefly and also managed to download the T-splines plugin.

Now however it is asking me again to activate the account when I try to log in.  If I get it to resend the activation email (which I never receive) it tells me my account is already activated.

I'm a bit perplexed

[joane.bonghanoy]

Hi taylorl,

We will look into this error and we will get back to you for any updates. 

Just to be sure we got it right, you received the error after downloading T-Splines from the EDU Site, correct? Have you tried creating another account using a different email address? If not, we suggest you create one and download T-Splines and other Products as well.

Do let us know if you still have the same error.

[Anonymous]

Thanks for your reply.  I have done as you suggested and created another account using a different email address.  In this case I did receive the activation email and clicking on the link activated the account successfully.  I am happy to use this account instead of the one I was having problems with.

Just to confirm.  My account was manually activated.  I was able to log in, I started to download the T-splines plugin for Rhino.  Whilst that was downloading I thought I would see what else was on the site so browsed off the page I was on.  It was then that I kept getting the "resend activation email" notice.  When I clicked on that link I did not receive the activation email (in my inbox or in junk - but I guess it could have been stopped before it got to me) and I was told that my account was already activated.  The software continued to download successfully.

Anyway I'm happy to use the other account which seems to be working fine but I thought I'd let you know what I had experienced.

[Anonymous]

Hello, 

I don't get the activation E-Mail for my Account, but I tried to register with another Mail Adress: [email protected] Please Help! 😉

[celine.manca]

Hi Lukas and welcome to our forums !

I've activate your Student community account and sent you the login details by private message.

Let us know if you need further help

Kind Regards

[Anonymous]

i have exactely the same problem...it tells me i have to activate my accout and when i try to resed the activation email it tells me the account is already activated! please help!!!!!

[Anonymous]

i have exactely the same problem...it tells me i have to activate my accout and when i try to resed the activation email it tells me the account is already activated! 

can u maybe activate my account manual?...cannot find my first activation email....

[camilo.lemos]

Hi Patricia, 

I have manually activated your account and you should now be able to access teh Education Community normall.

Best regards,

[Anonymous]

Hi! 

I can't activate my account, I sent the email to activate but don't get anything. Also says your account is active and then it's not activated.

Thank's ,regards