Autodesk License service doesn't start at all

[Anonymous]

Hi

I've generated license file for AutoCAD 2020 and Inventor 2020 and did set up license service via LMTOOLS 11.16.2.1 as I usually did for couple of 2019 installations. But...

Service doesn't start at all.

I always get message as seen on attached screenshot.

What could be wrong?

Here is output from LMTOOLS, Perform Status Enquiry, I don't see any Autodesk message there about available licenses (should be 3000 for school)

--------
Status
--------
Flexible License Manager status on Mon 1/13/2020 13:45

[Detecting lmgrd processes...]
License server status: 27000@myserver
License file(s) on myserver: C:\Program Files (x86)\Citrix\Licensing\MyFiles\citrix_startup.lic:C:\Program Files (x86)\Citrix\Licensing\MyFiles\FID_69bfafaa_fd0c_443a_96c2_1d93b2204563.lic:

myserver: license server UP (MASTER) v11.16.3

Vendor daemon status (on myserver):

CITRIX: UP v11.15.0
Feature usage info:

Users of CITRIX: (Total of 10000 licenses issued; Total of 1 license in use)

"CITRIX" v2038.0101, vendor: CITRIX, expiry: permanent(no expiration date)
vendor_string: ;LT=SYS;GP=720;SA=0
floating license

XDT myserver.mydomain XDT XDT_ENT&MPS_ENT_2019.0515 (v1.0) (myserver/27000 301), start Mon 1/13 12:37

Users of CTXLSDIAG: (Total of 10000 licenses issued; Total of 0 licenses in use)

Users of XDT_ENT_UD: (Total of 22 licenses issued; Total of 21 licenses in use)

"XDT_ENT_UD" v2020.1217, vendor: CITRIX, expiry: permanent(no expiration date)
vendor_string: ;LT=Retail;GP=720;PSL=10;CL=VDS,VDA,VDE;SA=1;LP=90;ODP=0;NUDURMIN=2880;NUDURMAX=525600
floating license

myserver 20201217:0:21:0 (v2020.1217) (myserver/27000 102), start Mon 1/13 12:36, 21 licenses

Thanks

[natasha.l]

Hello @Anonymous, 

Try changing the Autodesk Desktop License Service to Local System account. 

Please access your Windows Services & conduct the steps below:   

1. At the Windows start search for "Services" & locate the Autodesk Desktop Licensing Service
2. Right-click "Properties" & the "Log on" tab 
3. Select & change "Local System account" 
4. Click Apply & Ok
5. Then "Restart"  Autodesk Desktop Licensing Service
6. Launch the application 

Let me know how it goes. 

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

[natasha.l]

Hello @Anonymous, 

Just checking in with you, hope you were able to resolve this.

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.