Autodesk Inventor Student License is not Extended Loacally

[b08502028]

Having confirmed the eligibility on the website, however the Inventor can't be opened, still prompting that the access is expired.

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My Autodesk DeskTop Application is also stuck or shot down automatically.

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[Alexander_Chernikov]

Hi, first of all check, that you update modules for
Autodesk Licensing Service - 13.1.0.8534 - Win - Update
and
Single Sign On Component-V13.7.7-2020.7 SecurityFix English-US 64-Bit
(in your account via https://manage.autodesk.com )

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Then sign out in Autodesk Application for PC and reboot.

[b08502028]

Hello, thanks for your suggestion, however I can't find any product in my dashboard, 

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if further click "buy now", then there's no cue for applying educational plan

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Sincerely

[b08502028]

For a chatBot's instruction, I've tried finding products in education community,

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that's the page where I get confirmed,

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however, after clicking the "get started" button below, it only bring me back to the page (the second image) and nothing different happens

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[mdavis22569]

download it first from the educational side and see if shows up 

Also, both are the same account yet? 

[b08502028]

Hello, as the pitures showed above, I can't find a way to download products because clicking "get started" below the product will only redirect me back to the page.

[Alexander_Chernikov]

Try to ask your question via education support chat
https://www.autodesk.com/education/support?startHelpBranch=AVA-edu-flow&mode=open

[rushabhthakkar_910]

@b08502028, Try a different browser and try using incognito mode too. Also try rebooting your system. 

If these don't work, contact educational support. https://www.autodesk.com/education/support

[mdavis22569]

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@b08502028 wrote:
Hello, as the pitures showed above, I can't find a way to download products because clicking "get started" below the product will only redirect me back to the page.

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Get if from where you were at: 

or you can get it from AVA ( AVA.AUTODESK.COM )

[b08502028 · Accepted solution]

Thanks for all your helps!

I tried downloading from link in education/support, <https://www.autodesk.com/education/students >

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and found that the page content had been updated so I can click "get product" (not "get started")

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then before the download finished, I received an email from autodesk just now and Inventor is reactivated.

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thanks! this issue is solved.

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By the way, my autodesk desltop app is still stuck, but now I can dowload software online, anyway~

[mdavis22569]

@b08502028 

Well the good about the Desktop App .. It goes away March 15th 

"Starting March 15, the Autodesk desktop app will be Autodesk Access, your new home for updating your desktop products."