Autodesk Account email spontaneously changed

Autodesk Account email spontaneously changed

Anonymous
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Autodesk Account email spontaneously changed

Anonymous
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I'm the contract admin for the company and hub admin for our 360 Team Hub. Today I was locked out of the account with advising I had changed my Autodesk Account email. I had not done this and could still access my account (using the username to login as normally do). This showed the email had changed to a format and the company no longer uses. While it was once valid it has been obsolete for at least a decade.

 

It wasn't a result of hacking or similar, simply a system reversion to ancient information. I have logged a support case, so not seeking a solution here, but wonder if anyone else has had similar?

 

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Anonymous
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It seems this was related to an internal Autodesk change, attempting to contact me regarding desktop app support case.

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