AutoCad 2018 installation failed

[BielBarreiros]

my autocad 2018 does not want to install what should I do? how to solve? I bought a Samsung Odyssey I5 8gb notebook Nvidia GeForce GTX1050 1 TB Hd and did not install

meu autocad 2018 não quer instalar o que devo fazer?

como resolver?

adiquiri um notebook Samsung Odyssey I5 8gb Nvidia GeForce GTX1050 1TB Hd e não instala

This is a public forum, please refrain from posting serial numbers or personal information


Edited by
Discussion_Admin

[Mark.Lancaster]

@BielBarreiros

Welcome to the Autodesk User's Community..

Your installation is failing due to the method you're using..

There's a couple of ways to properly download and install your Autodesk product to your machine.  Please review this article and the solution it provides.

If the installation does fail using the preferred methods, please post your installation log file here so we can review it.

Posting info: Sometimes the installation log file contains the serial # that was assigned to you.  Open your log file using Windows Notepad and perform a search on "/SN".  Depending on the number of installation attempts, your serial # may be located throughout the log file.  If present, remove or "X" out your serial # prior to posting.

One more thing..  Although you were probably unaware of this, but when you post or share stuff here, please make sure it doesn't include your personal information such as your serial #. This is a world wide user forum and that type of info should not be included in your posting. Granted the installation log file helped us to determine your root cause (but it did contain your serial #)... So in the future remove or blur it out before posting. I will have the moderator remove it in order to protect your information.

Good luck on your installation and report back on your progress.