Autocad 2018 crash with blue screen

[Anonymous]

autocad 2018 is crashing after 10 mins of use. i am attaching a pic. Please help

[pendean]

Blue Screen is a system level crash, your PC either overheated or a major component is faulty (your screen says a driver triggered hardware failure).

Is this a laptop or PC? New or old? Might help if you took it to a repair shop to fix.

[Anonymous]

This is a laptop. it is new - ASUS GL553ve

[pendean]

Next time it happens use a QR Code reader on your phone or visit the website noted on your bluescreen for more information, then contact ASUS support for guidance

[Mark.Lancaster]

@Anonymous

I was faced with a problem like this just before the holidays (and from the last Windows update).  I ended up restoring Windows 10 to a recent point and the issue went away.  I would recommend that you do that..  You will not lose and of your files just changes to the Windows OS.  Like @pendean pointed out this is not an AutoCAD issue. 

[uersen]

This happens to me also with Autocad only (I have version 2018) and I have Asus G553V.

I also use Revit 2017 and Navisworks 2017 but nver crashed or had blue screen error with them. Could/Did you find a solution for that? 

[DarrenP]

did you look up the blue screen error code?

[uersen]

Hello Darren,

Thank you for your reply and interest. I had a blue screen error withour an
error code but with a QR code. When I searche for the QR code, it directs
me to this link only
https://support.microsoft.com/en-ca/help/14238/windows-10-troubleshoot-blue-screen-errors
Also I tried to delete the AutoCad 2018 and installed AutoCad 2017 but as
soon as it opens, it gives the same blue screen error. It is strange
becasue Revit 2017 and Navisworks 2017 works normal without any errors.

Regards,
Hasan Umut Ersen

[Anonymous]

I am having the same issue on the same Notebook (Asus GL553V). AutoCad 2018 crashes after a couple minutes... any update on this? thanks !!

[omarengg22]

Did you found a solution? I have asus laptop and facing the same issue 😔 

[omarengg22]

Did you found a solution?

[Simon_Weel]

Like @pendean says - it's a system level crash. Could be a video problem, so check out the video drivers?