Activate problems

Activate problems

Anonymous
Not applicable
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Message 1 of 3

Activate problems

Anonymous
Not applicable

Dear Autodesk,

I am trying to activate Autocad 2016 and I am facing a problem during the "sing in" step. Here is a screenshoot from the error I get: 
req.png

What should I do now?

Thanks in advance!

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393 Views
2 Replies
Replies (2)
Message 2 of 3

KMLCAD
Alumni
Alumni

Hello spi3vergos and welcome to the community! Please create a case and submit it to the Registration and Activation team.  They will be able to assist you in activating your product.

 

I hope this gets you back up and running!



Kevin.L

Customer Service Technical Specialist

Installation and Licensing Forum | Up and Ready Blog | Up and Ready Webinar
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Message 3 of 3

Anonymous
Not applicable

Hello Kevin and thanks for answering. I am following the steps to open a case, but I can't find the "View my support cases" tab. Look here : case.png

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