Accessing User Management - Missing (May 2019)

[Anonymous]

Is this still an artifact from yesterday's licensing snafus?
My user account management item menu is missing entirely.
Meaning I cannot assign the software to a user, including myself. 

[natasha.l · Accepted solution]

Hello @Anonymous, 

Sorry for the inconvenience. Your account has been re-synced to see if it corrects the issue. 

I will have to submit a service request on your behalf if it didn't fix it.

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

[Anonymous]

That worked, Thank You

[natasha.l]

Hello @Anonymous, 

That's great to hear. Fantastic! 

Thank you for posting to the forums & clicking the Accept Solution. 

[Anonymous]

Hi,

Similar issue here, is there any chance you can resync our account?

Thanks,

Mac