2017 User Login

[Michael_Barb]

I had installed AutoCAD LT Trial.  The company finally purchased the license.  I had originally logged in with my account that is probably 10 plus years old.  I was surprised it still existed.

AutoCAD would not let me log out so I could login for the companies new account.  I had done a chat a week ago with no joy.  I tried the chat again today.  This person suggested I open a drawing first and then try and log out.  Even to his surprised it worked.

This is an ugly anomaly.  None of the things in the account pull down will work unless there is a drawing open.

[Michael_Barb]

I should have noted that 2017 no longer uses a serial number.  Licenses are tied to a an account login.

[Mark.Lancaster · Accepted solution]

@Michael_Barb

Welcome to the community..

You need to reset your license..  To do that..

I stole this wording/reply from my buddy @Darin.Green, so he takes all the credit for the steps.. 

This should help get your application working. Assuming you have a valid serial number/contract.

Close the application

On your computer, navigate to: ​​C:\ProgramData\Autodesk\CLM\LGS\<Product_Key>_2017.0.0.F  [<Product Key> is the product key of the Autodesk Application you have]
Delete the LGS.data file.
Navigate to C:\Users\<username>\AppData\Roaming\Autodesk\ folder  Appdata is a hidden folder.
Delete the ADUT folder and it's contents
Start the application.

When you start the application, it will prompt you to choose one of the following:

Login - 30 day trial licenses
Serial Number - Standalone and Single-User activation
Network - Network License server for obtaining licenses from a machine on your network

Choose the option that matches your license. 

[Michael_Barb]

Mostly I was providing a note to others that the pull down for logging in will not work unless a drawing is open.  If nothing is open then nothing in the pull down works.  Every think is fine if a drawing is open.  Resets are not necessary.

Please also note again that 2017 does not use Serial Numbers.  The last of these instructions are not correct for 2017.

I was active in these forums 10 to 15 years ago.  I last used them 7 years ago.  All far longer than my year number currently indicates.  It is more like welcome back. 

[Mark.Lancaster]

@Michael_Barb

"Please also note again that 2017 does not use Serial Numbers"  This statement is not true.  And the steps are correct (we do this for a living )

All 2017 products still have serial # and you still have to use them.  When you have perpetual license that continues into 2017, serial #s are still required.  When you have term based license,  your authorization to use the product come from the named account but the application still requires a serial #.  The only time where you don't need a serial # it is when you are running in trial mode. 

[Mark.Lancaster]

@Michael_Barb

Also another to add..  If you are referring to the sign in information located in Acad LT in the upper right hand corner...  That has nothing to do with your license/activation.  That log in is related to your A360 account.  Yes it may be the same Autodesk named account but that controls noting regarding your license authorization.  At this point I'm assuming you are still in trial mode. 

[Michael_Barb]

I have a term license of AutoCAD LT.  In my account it very specifically says that for 2017 serial numbers are not required.  It says that when you download older versions, 2016, 2015, etc. that you will get a license number after the download is complete.

I logged out of my old account which had the trial license.  I logged into my company account.  The trial indicator went away.

I think there have been some changes in the AutoCAD LT licensing.  There is no longer a perpetual license available for AutoCAD.  Note the following notice: http://www.autodesk.com/products/perpetual-licenses

[Mark.Lancaster]

Good to hear its working for you..

I fully know about perpetual license..    Just because no one can get a perpetual license now-a-days since Jan 2016 for individual products and suites since Aug 2016..  Doesn't mean perpetual license are gone.  People have maintenance plans for perpetual license and they have 2017 and have serial #s.  

[Michael_Barb]

Some may have Serial# but not all. The rules are probably different between 2 methods.

[Darin.Green · Accepted solution]

@Michael_Barb

---

Michael_Barb wrote: 

Please also note again that 2017 does not use Serial Numbers.  The last of these instructions are not correct for 2017.

I was active in these forums 10 to 15 years ago.  I last used them 7 years ago.  All far longer than my year number currently indicates.  It is more like welcome back. 

---

That is NOT correct! You're misinformed and I'm not sure where you've gotten your information, but that's way off from being correct.

When launching the program for the first time, you have the following options:

• Login - Which is for trial mode. ---> (Prompt for user signin)
• Enter Serial Number - Which is for standalone. ---> (Prompt for Serial Number & Signin)
• Network - Licensing hosted internally on your server. ---> (Prompt for licensing server)

If you've been a veteran forums poster (although your account was created yesterday) or user, then you would know all Autodesk applications (Standalone or Network) requires a serial number because that's how licensing works.

So that you understand, here's what happened:

1. When you installed the software, you used the trial mode option which you had to sign in.
   • Within C:\ProgramData\Autodesk\CLM\LGS\057I1_2017.0.0.1\LGS.data file will contain _STANDALONE
2. Your company purchased/subscribed to AutoCAD LT then gave you access to use the software via Autodesk Account.
3. You signed out of your A360 (top-right of the application) then signed in with your email associated with your new entitlement.
   • What this does is clear your cache and re-download your entitlements and compare it to your LGS.data file for the correct licensing type then uses this entitlement for continued access to the software.

If you had never chose trial mode and signed in, then you would've been required to enter a serial number.

How do I know this, there's a WebServices.log file that shows this information. Here's a peek: