Unable to open model error

[Anonymous]

Hi, When i try to open model which i worked on that model yesterday, there is an error " unable to open model"

I attached the screenshot. 

[Karsten.Saenger]

Hi @Anonymous ,

did your computer or program crash?
Please send the log files from %appdata%\Autodesk\Autodesk InfraWorks\logs ?

Regards,

Karsten.

[Anonymous]

There wasnt any computer or program crash i finish my work and closed manually program then i turn off computer. After all one day later (today) i wanted to open same model again so i have seen that error massage. 

I am sending log file on attachment.

[Karsten.Saenger · Accepted solution]

Hi @Anonymous ,

please check if there is a file "index.lock" in path "C:/Users/yusuf.kuyumcu.CORUMBEL/Documents/Autodesk InfraWorks Models/Autodesk 360/741341/Coraklık.files/.git/"

If it exists, delete it. Your model can be opened afte that again.

Regards,

Karsten.