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Problem whit activation in infraworks.

4 REPLIES 4
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Message 1 of 5
waldemir820
619 Views, 4 Replies

Problem whit activation in infraworks.

greetings.

I am an infraworks 2020 user, I use an educational license that is currently valid.
I had a problem with my computer and needed to format it since then, I can't validate infraworks anymore.
the program opens the activation window, but I get the message "we are having problems, try later." and I've been trying to validate for 60 days without success.
I try to contact autodesk, but I can't, the chat is always offline.

someone experiencing the same problem and got a solution?

I thank everyone.

Waldemir Correa
Civil engineer
4 REPLIES 4
Message 2 of 5
DarrenP
in reply to: waldemir820

are you trying 2020.1 or 2020.2?

if so these will not work with a student license & you will have to stay on 2020.0 for the time being

DarrenP
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Message 3 of 5
waldemir820
in reply to: DarrenP

how can i download version 2020.0, when download from autodesk the version comes as 2020.1
Message 4 of 5
DarrenP
in reply to: waldemir820

look here: https://forums.autodesk.com/t5/installation-licensing/autodesk-2020-products-direct-download-links-u...

see reply 43

DarrenP
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Message 5 of 5
waldemir820
in reply to: DarrenP

It Works! Thank you very much!

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