No Imagery displayed

[Anonymous]

Good morning,

I´ve browsed through the forum seeking for an answer for my problem and I´ve tried every proposed solution (Set a new GLDATA, import a new Bing Map Imagery...) but it seems none of them works for me.

I´m using the model builder in IW 17.2.314.0.

The imagery of every model is set in configured, but when I try to refresh the model the following message appears

We need the imagery in order to perform several projects, so any help will be much welcomed.

Thanks!

[Matt__W]

Hi @Anonymous first, make sure your internet isn't blocking any of the sites listed in this AKN article.

Also, check this forum posting for some additional possible solutions.

[elliott.rosenfeld]

From looking at your log file, it seems that your EPSG code for GDAL WMS data connection isn't correct. Are you using the built-in Bing Maps database connection to load in the imagery?

Thanks,

Elliott

[Anonymous]

hi @elliott.rosenfeld @Anonymous @Matt__W

I have the same problem about imagery displayed.

Thanks

Michele

[Anonymous]

I´ve talked to the IT Department and they said there´s no proxy neither any of the remarked websites are blocked.

I´ve tried every solution shown in that thread but it seems it doesn´t work. This problem starts to be annoying 😞

Thanks anyway @Matt__W

[Anonymous]

good morning @elliott.rosenfeld , 

I´m not sure what do you mean by using built-in Bing Maps database, I always use the Model Builder to determine locations. Every time no Imagery is displayed, I try to add a new one by clicking on add data source, I select Bing Maps as shown in the pic below

Thanks,

Antonio

[SethHall]

@Anonymous are you using 2017.2 as well? If not, please let me know what version you are using.

[Anonymous]

hi @SethHall

I had a problem with proxy server. Now all ok.

@Anonymous i had the same problem. I talked with IT service for the server list (https://knowledge.autodesk.com/support/infraworks-360/troubleshooting/caas/sfdcarticles/sfdcarticles/Login-to-Autodesk-Infraworks-360-does-not-work-when-using-a-Proxy-Server.html). you must have all necessary permits unlocked for downloading ground images.

Thanks

Michele

[SethHall]

@Anonymous Glad to hear it!

@Anonymous I just installed a fresh build of 2017.2, created a model and the imagery came through as expected. Does this happen on other machines that you log in to?

[Anonymous]

Thanks @SethHall I´m still not sure about what´s happening.

I´ve also tried from Civil3d 2015 to import bing maps, but then a message is displayed telling me that I have no permission to access to online topography

[SethHall]

Does it matter the location selected for your model?

Also, does this happen when you log in to another computer to see if this occurs?

[Anonymous]

Hi @SethHall it is important because I had to plan if it´s necessary to expropriate terrains outside an airport area to perform several ICAO rules.

I can not try InfraWroks in other computer, it is only installed here in the office 😞

I´ve updated to IW 3.0 but the problem remains.

Thanks,

Antonio

[SethHall]

@Anonymous I am still looking into this... I'll try to get you some suggestions shortly.

[Anonymous]

Thank you very much @SethHall

I have made some progress with IW: I´ve been able to work with surfaces and georeferred images but not using the model generator but from Civil 3D Data.

Anyway I have to add manually the coordinates, I mean, I have to set manually the coordinate system (WGS84) and the UTM Zone,