Missing information panel on right site

[libor.zeman]

Hi there,

my right site info panel suddenly disapered (the one when you select any feature shows its properties), see print screen as I dont know what is name for this panel. I tryed uninstall and reinstal infrawokts but it did not help.

i'm using Infraworks 2020.

[libor.zeman]

Hi there,

my right site info panel suddenly disapered (the one when you select any feature shows its properties), see print screen as I dont know what is name for this panel. I tryed uninstall and reinstal infrawokts but it did not help.

i'm using Infraworks 2020.

[Karsten.Saenger]

Hi @libor.zeman ,

it could be that the stack panel - that shows the properties of any object - went off screen for some reason.

Try changing the screen resolution, a restart of InfraWorks might be required. If you can see the stack panel then, move it back to the right position and change screen resolution back to original settings.

Regards,

Karsten.

[Karsten.Saenger]

Hi @libor.zeman ,

it could be that the stack panel - that shows the properties of any object - went off screen for some reason.

Try changing the screen resolution, a restart of InfraWorks might be required. If you can see the stack panel then, move it back to the right position and change screen resolution back to original settings.

Regards,

Karsten.

[libor.zeman]

thanks for trying help.  I followed your suggestion.  Unfrotunately didn't help.

[libor.zeman]

thanks for trying help.  I followed your suggestion.  Unfrotunately didn't help.

[Karsten.Saenger · Accepted solution]

Hi @libor.zeman ,

that's strange. Are you sure you haven't connected a second monitor before and now the panel is still located out of your current monitor? Easiest way to get the panel back in this case is to connect to the second monitor again and move the panel to the correct location.

The information about where the stack window is located is logged in the Windows Registry under \HKEY_CURRENT_USER\Software\Autodesk\InfraWorks\UISettings\the_stack

Can you send a screenshot?

This is how my settings look like:

Regards,

Karsten.

[Karsten.Saenger · Accepted solution]

Hi @libor.zeman ,

that's strange. Are you sure you haven't connected a second monitor before and now the panel is still located out of your current monitor? Easiest way to get the panel back in this case is to connect to the second monitor again and move the panel to the correct location.

The information about where the stack window is located is logged in the Windows Registry under \HKEY_CURRENT_USER\Software\Autodesk\InfraWorks\UISettings\the_stack

Can you send a screenshot?

This is how my settings look like:

Regards,

Karsten.

[libor.zeman]

When it happens I was working in clients office (my laptop + one monitor) Now I'm working in my office (my laptop and two monitors) and panel si not shown on either place.

Could you navigate me how to run registers to sent you this print screen.

[libor.zeman]

When it happens I was working in clients office (my laptop + one monitor) Now I'm working in my office (my laptop and two monitors) and panel si not shown on either place.

Could you navigate me how to run registers to sent you this print screen.

[Karsten.Saenger]

Hi @libor.zeman ,

try with right mouse click on the Windows start symbol (lower left corner).
Select "Run" and type "regedit" to start the registry editor.

A double click on the keys open the dialog to edit them. I believe the numbers are pixel on screen. You can change to a decimal input format there.

Regards,

Karsten.

[Karsten.Saenger]

Hi @libor.zeman ,

try with right mouse click on the Windows start symbol (lower left corner).
Select "Run" and type "regedit" to start the registry editor.

A double click on the keys open the dialog to edit them. I believe the numbers are pixel on screen. You can change to a decimal input format there.

Regards,

Karsten.

[libor.zeman]

thanks, see printscreen

[libor.zeman]

thanks, see printscreen

[libor.zeman · Accepted solution]

I changed "Docked" register to "true" and it works 🙂 

Thanks a lot for your help.

[libor.zeman · Accepted solution]

I changed "Docked" register to "true" and it works 🙂 

Thanks a lot for your help.