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Installation Issues

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Message 1 of 4
Anonymous
380 Views, 3 Replies
‎10-23-2020 05:42 AM

Installation Issues

Anonymous
Not applicable
‎10-23-2020 05:42 AM

Hi, I uninstalled Infrawork 2021 and tried to reinstall again, but in the setup it says already installed.

Capture.PNG

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‎10-23-2020 05:42 AM

Installation Issues

Hi, I uninstalled Infrawork 2021 and tried to reinstall again, but in the setup it says already installed.

Capture.PNG

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3 REPLIES 3
Message 2 of 4
DarrenP
Consultant
in reply to: Anonymous
‎10-23-2020 06:54 AM

DarrenP
Consultant
Consultant
‎10-23-2020 06:54 AM

use this: https://knowledge.autodesk.com/customer-service/download-install/remove-products/using-microsoft-fix...

 

DarrenP
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‎10-23-2020 06:54 AM

use this: https://knowledge.autodesk.com/customer-service/download-install/remove-products/using-microsoft-fix...

 

DarrenP
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Message 3 of 4
Anonymous
in reply to: DarrenP
‎10-23-2020 07:53 AM

Anonymous
Not applicable
In response to DarrenP
‎10-23-2020 07:53 AM
Hi I tried following the link to use the troubleshooter and uninstall all files related to InfraWork. However, when I try to install again it says[cid:ca12704d-0870-4d90-a3aa-4c0caae5318d]
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‎10-23-2020 07:53 AM

Hi I tried following the link to use the troubleshooter and uninstall all files related to InfraWork. However, when I try to install again it says[cid:ca12704d-0870-4d90-a3aa-4c0caae5318d]
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Message 4 of 4
Karsten.Saenger
Autodesk Support
in reply to: DarrenP
‎10-23-2020 07:54 AM

Karsten.Saenger
Autodesk Support
Autodesk Support
In response to DarrenP
‎10-23-2020 07:54 AM

Hi @Anonymous ,

 

...or this: https://knowledge.autodesk.com/article/Clean-reinstallation-of-InfraWorks

 

Regards,

Karsten.



Karsten Saenger
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‎10-23-2020 07:54 AM

Hi @Anonymous ,

 

...or this: https://knowledge.autodesk.com/article/Clean-reinstallation-of-InfraWorks

 

Regards,

Karsten.



Karsten Saenger
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