InventorHSMEdit Installation incomplete. Please re-install!!

[rbraddock]

All worked fine last week when posting. Today tried to post and received the following warning screen. Checked the editor directory under Program Files; it is there. Attempted to launch InventorHSMEdit.exe from there and receive same warning. Double click AutodeskHSMEdit.exe all works fine. 

Running Inventor HSM Ultimate 2018

Thank you,

Randy

[Marco.Takx]

Hi @rbraddock,

I’ve never seen that message before. Have you also tried to run HSMedit as Administrator. 

Otherwise go to the Control Panel and repair Inventor HSM. 

If my post answers your question Please use  .Accept as Solution & Kudos This helps everyone find answers more quickly!

[rbraddock]

This morning, I uninstalled and reinstalled Inventor HSM Ultimate 2018 with a restart in between and after. I am receiving the same "Installation Incomplete. Please Re-install." dialog box.

I am now performing the Inv 2018.2.3 Update and Inv HSM Ultimate 2018.3 Update. Which has not changed the result. 

Trying to consider all possibilities, the only change that I am aware of to my system was the installation of the Inventor Add-In "DuctPro." I do not recall if I successfully posted a CAM file since the installation of DuctPro.

A review of the the log file and nc output file from executing post is giving me a satisfactory result with good numeric code generated (compared against a previous successfully proven post.)  

Upon additional investigation, I noticed under Manage-->Options-->External, the Editor was selected to InventorHSMEdit.exe File Version 6.20.9.0 with a Date Modified of 11/30/2017. I changed the file to AutodeskHSMEdit.exe Version 8.1.5.0 with a Date Modified of 12/12/2017. And all works just dandy now.

So, while pleased that it appears to be working, I am baffled about:

1) What is the difference between InventorHSMEdit.exe and  AutodeskHSMEdit.exe? If one works and other doesn't, why are they both there?

2) Why did my system apparently work fine pointed to InventorHSMEdit and then all of sudden quit?

3) How/why did this happen? Okay so that really is just a repeat of question 2, but I am stumped.

Randy

[Marco.Takx · Accepted solution]

Hi Randy,

Answer ad your questions:

1) What is the difference between InventorHSMEdit.exe and  AutodeskHSMEdit.exe? If one works and other doesn't, why are they both there?

InventorHSMEdit is an old version of the editor. Autodesk has changed the name of the editor to AutodeskHSMEdit.

2) Why did my system apparently work fine pointed to InventorHSMEdit and then all of sudden quit?

This answer I can't give you. Maybe DuctPro has changed something in the registry that causes this problem.

If my post answers your question Please use  .Accept as Solution & Kudos This helps everyone find answers more quickly!

[rbraddock]

@Marco.Takx thank you!

[Tianq · Accepted solution]

Hi Randy,

InventorHSMEdit.exe is from an old version (2017 or even earlier) of Inventor HSM installation, while AutodeskHSMEdit.exe is installed with Inventor HSM 2018.

In this case, it can be caused by that old version of editor not fully removed during the uninstall of Inventor HSM, and this can happen when the installed files are modified manually.

You may want to delete the editor folder including InventorHSMEdit.exe, and it will not impact on the installation of Inventor HSM 2018.

[rbraddock]

 @Tianq thank you!