HSM Ultimate 2018 Setup.exe hangs on installation SCCM silent install, reboot

HSM Ultimate 2018 Setup.exe hangs on installation SCCM silent install, reboot

matt.molloy
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HSM Ultimate 2018 Setup.exe hangs on installation SCCM silent install, reboot

matt.molloy
Participant
Participant

Using SCCM to install HSM Ultimate 2018. The command line I'm using - .\Img\Setup.exe /W /q /I Img\HSM 2018.ini /language en-us

 

The HSM 2018 Setup.exe hangs after it finishes installing. It usually takes less than 10 minutes to install, I can see the program added to Programs in Control Panel. I can even launch Inventor and HSM loads and runs although it asks for the license on the first run but I just click to use Network License and it finds our network license and loads. But Setup.exe is still running...it just wont quit I have to end task it or reboot. 

 

This command line structure works for Inventor, Revit, AutoCad and they all install without issue. But the HSM 2018 Setup.exe hangs after it installs every time. So I've just been waiting about 15 minutes after install and then reboot the lab of computers. 

 

So I've found a work around but it's annoying that its hanging like, is there something I'm doing wrong or is there a fix for this or anyone else seeing this???

 

Thanks

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jeff.pek
Community Manager
Community Manager

Can you share the install logs? Perhaps they will be helpful in understanding what's happening.

They'll be in %temp%.

 

BTW, are you using a deployment? How was that created? What's in the "HSM 2018.ini"?

 

Thanks,

  Jeff

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matt.molloy
Participant
Participant

Yep I recreated the deployment without the 'add updates' and it installed fine! 

 

Thanks Jeff!

 

 

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