Where is my stuff

[pierreQFUU9]

Hi, I used Fusion 360 for a year and I just purchased a new licence for another year, so far so good. When I opened Fusion all the things I worked on in the past year are gone! Scary! I did connect with the same User and PW. 

Could anyone tell me where I can find all my files? 

[julia.paganucci · Accepted solution]

hi @pierreQFUU9 , 

thanks for posting!  can you please Manually verify how many users have logged into Fusion 360 by looking at the following directories:
 

Windows (see video😞
C:\Users\<USERNAME>\AppData\Local\Autodesk\Autodesk Fusion 360

Mac (see video😞
Mac HD\Users\<PROFILE>\Library\Application Support\Autodesk\Autodesk Fusion 360

Each Autodesk Account that has logged into Fusion 360 is associated with a unique directory that has an alphanumeric name (WFYKNG73WZSU, for example). How many of these folders are there? 

You could also try the following:

1. Sign out of Fusion 360.
2. Clear the web browser's cache.
3. Restart the computer.
4. Restart Fusion 360.

If the login state credentials have been damaged, it may help to do the following:

1. Close Fusion 360.
2. Browse to and delete the loginstate.xml file:
   • Windows: %LOCALAPPADATA%\Autodesk\Web Services 
   • Mac OS: ~Library/Autodesk/Web Services
3. Restart Fusion 360 and log in.

Thanks, 

[julia.paganucci]

hi @pierreQFUU9 , 

do you still need help with this? 

thanks,