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Unable to setup Fusion 360 for your autodesk account!!

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Message 1 of 3
Anonymous
1130 Views, 2 Replies

Unable to setup Fusion 360 for your autodesk account!!

it was functioning normally at first , later there  were login fail. now I am getting the message that unable to setup fusion 360. please help me. its my student version.

2 REPLIES 2
Message 2 of 3
innovatenate
in reply to: Anonymous

 

Hi there! Sorry to hear about the difficulties with Fusion 360. This is most likely related to a network connection issue. There are some suggestions in the below link to help determine if it 

https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/Una...

 

Fusion 360 requires access to the list of domains and ports in the below link.

https://knowledge.autodesk.com/support/a360/troubleshooting/caas/sfdcarticles/sfdcarticles/Network-C...

 

Do you know if the network is configured to have access to these?

 

There is a list of suggestion in the below links that may be helpful.

 

 

Please let me know if you have any questions. If you can manually gather the log files (see below link), they may contain some further information we can use to troubleshoot the issue.

https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/How...

 

Thanks,

 




Nathan Chandler
Principal Specialist
Message 3 of 3
Anonymous
in reply to: innovatenate

i did modify the firewall & and proxy settings, now it is working.

1. 80 and 443 ports are opened.

2.added the proxies (copy paste)

https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/How...

thank you so much.

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