Community
Fusion Support
Report issues, bugs, and or unexpected behaviors you’re seeing. Share Fusion (formerly Fusion 360) issues here and get support from the community as well as the Fusion team.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to install fusion on MAC

1 REPLY 1
Reply
Message 1 of 2
marcfish1971
186 Views, 1 Reply

Unable to install fusion on MAC

I have been unable to reinstall fusion on my MAC, running Sonoma. here is the log files.

Please help. 

 

2024-02-22 09:31:32,658 - MainProcess(75683) - MainThread - adsk.dls.streamer - DEBUG :: Logging initialized, with level 10, output file: /Users/marcfish/Library/Logs/autodesk.webdeploy.streamer.log
2024-02-22 09:31:32,659 - MainProcess(75683) - MainThread - adsk.dls.streamer.configuration - INFO :: #################################### Begin ####################################
2024-02-22 09:31:32,659 - MainProcess(75683) - MainThread - adsk.dls.streamer.configuration - INFO :: # #
2024-02-22 09:31:32,659 - MainProcess(75683) - MainThread - adsk.dls.streamer.configuration - INFO :: # <adsk.dls.streamer.configuration.Configurator object at 0x10ad89d00> #
2024-02-22 09:31:32,659 - MainProcess(75683) - MainThread - adsk.dls.streamer.configuration - INFO :: # #
2024-02-22 09:31:32,659 - MainProcess(75683) - MainThread - adsk.dls.streamer.configuration - INFO :: ###############################################################################
2024-02-22 09:31:32,659 - MainProcess(75683) - MainThread - adsk.dls.streamer.manifests - INFO :: Loading build manifest from /Users/marcfish/Library/Application Support/Autodesk/webdeploy/meta/streamer/20220719105500/resources/buildinfo.json
2024-02-22 09:31:32,660 - MainProcess(75683) - MainThread - adsk.dls.streamer.manifests - DEBUG :: Searching for manifest object member: feature-version
2024-02-22 09:31:32,660 - MainProcess(75683) - MainThread - adsk.dls.streamer.configuration - INFO :: The streamer version is: 20220719105500
2024-02-22 09:31:32,677 - MainProcess(75683) - MainThread - adsk.dls.streamer.configuration - DEBUG :: Loading default language: en_GB
2024-02-22 09:31:32,677 - MainProcess(75683) - MainThread - adsk.dls.streamer.configuration - DEBUG :: Resource directory set to: /Users/marcfish/Library/Application Support/Autodesk/webdeploy/meta/streamer/20220719105500/resources
2024-02-22 09:31:32,678 - MainProcess(75683) - MainThread - adsk.dls.streamer.__main__ - INFO :: Setup SSL_CERT_FILE environment variable to /Users/marcfish/Library/Application Support/Autodesk/webdeploy/meta/streamer/20220719105500/certs.pem
2024-02-22 09:31:32,678 - MainProcess(75683) - MainThread - adsk.dls.streamer.__main__ - DEBUG :: Defining command line arguments
2024-02-22 09:31:32,679 - MainProcess(75683) - MainThread - adsk.dls.streamer.__main__ - DEBUG :: Overriding standard streams to capture output
2024-02-22 09:31:32,679 - MainProcess(75683) - MainThread - adsk.dls.streamer.__main__ - DEBUG :: Parsing command line arguments
2024-02-22 09:31:32,679 - MainProcess(75683) - MainThread - adsk.dls.streamer.__main__ - INFO :: Command-Line Argument Configuration:
Namespace(procfac=<function uninstall_process at 0x10ad915e0>, operation=<function multiple_operate at 0x10ade8dc0>, app_id='73e72ada57b7480280f7a6f4a289729f', language='en', connection=None, update_connection=None, stream='production', globalinstall=False, no_auto_launch=False, no_uninstall_registry=False, install_origin='Streamer', profile=False, threadscount=5, installlocation=None, ppid=-1, force_full=False, purge=False, cleanup=False, silent=False, launch_args='', pull_dest=None, loglevel=20, logfile=None, headless=False, pipes=None, quietmode=False, infofile=None, no_cleanup=False, cleancacheall=False, removeuserdata=False, removeusercred=False, deep_clean=False)
2024-02-22 09:31:32,679 - MainProcess(75683) - MainThread - adsk.dls.streamer.__main__ - INFO :: >>>>>>>> app id is 73e72ada57b7480280f7a6f4a289729f ---- stream is production ---- global install is False <<<<<<<<
2024-02-22 09:31:32,679 - MainProcess(75683) - MainThread - adsk.dls.streamer.__main__ - DEBUG :: Resetting the standard streams
2024-02-22 09:31:32,680 - MainProcess(75683) - MainThread - adsk.dls.streamer - INFO :: New logging level: 20
2024-02-22 09:31:32,680 - MainProcess(75683) - MainThread - adsk.dls.streamer - INFO :: New logging level: 20
2024-02-22 09:31:34,258 - MainProcess(75683) - InstallDriver - adsk.dls.streamer.process.process - INFO :: Start to run process: Uninstall
2024-02-22 09:31:34,504 - MainProcess(75683) - InstallDriver - adsk.dls.streamer.configuration - INFO :: The PAC invoking process was enabled but the proxy is empty
2024-02-22 09:31:35,045 - MainProcess(75683) - InstallDriver - adsk.dls.streamer.process.process - INFO :: The host autodesk.com is accessible
2024-02-22 09:31:35,048 - MainProcess(75683) - InstallDriver - adsk.dls.streamer.process.process - INFO :: S_I: NTAuMTkuMTQ5LjQ=
2024-02-22 09:31:35,049 - MainProcess(75683) - InstallDriver - adsk.dls.streamer.process.process - INFO :: C_PR_I: MTI3LjAuMC4x
2024-02-22 09:31:35,135 - MainProcess(75683) - InstallDriver - adsk.dls.streamer.process.process - INFO :: Local DNS: U2VydmVyOgkJODguMjE1LjYxLjI1NSwgQWRkcmVzczoJODguMjE1LjYxLjI1NSM1Mw==
2024-02-22 09:31:35,136 - MainProcess(75683) - InstallDriver - adsk.dls.streamer.process.process - INFO :: Detected proxies: e30=
2024-02-22 09:31:35,136 - MainProcess(75683) - InstallDriver - adsk.dls.streamer.process.process - ERROR :: Exception during processing:
Traceback (most recent call last):
File "/Users/Shared/Jenkins/Fusion/Streamer/src/adsk/dls/streamer/process/process.py", line 1159, in execute
File "/Users/Shared/Jenkins/Fusion/Streamer/src/adsk/dls/streamer/process/uninstall_process.py", line 500, in execute_check
File "/Users/Shared/Jenkins/Fusion/Streamer/src/adsk/dls/streamer/process/process.py", line 1447, in execute_check
File "/Users/Shared/Jenkins/Fusion/Streamer/src/adsk/dls/streamer/process/process.py", line 534, in _init_registry
File "/Users/Shared/Jenkins/Fusion/Streamer/src/adsk/dls/streamer/process_utils.py", line 117, in newregistry
File "/Users/Shared/Jenkins/Fusion/Streamer/src/adsk/dls/streamer/registry_root.py", line 52, in install_registry_root
File "/Users/Shared/Jenkins/Fusion/Streamer/src/adsk/dls/streamer/registry_root.py", line 41, in _new_reg_root_helper
File "/Users/Shared/Jenkins/Fusion/Streamer/src/adsk/dls/streamer/registry.py", line 569, in __init__
File "/Users/Shared/Jenkins/Fusion/Streamer/src/adsk/dls/streamer/registry.py", line 149, in __init__
apsw.CorruptError: CorruptError: database disk image is malformed

-------------------------------------------------------------------------------
2024-02-22 09:31:37,607 - MainProcess(75683) - InstallDriver - adsk.dls.streamer.process.process - INFO :: Detecting the orphans ...
2024-02-22 09:31:37,607 - MainProcess(75683) - InstallDriver - adsk.dls.streamer.process.process - WARNING :: Exception in Uninstall CorruptError: database disk image is malformed
2024-02-22 09:31:38,517 - MainProcess(75683) - InstallDriver - adsk.dls.streamer.configuration - INFO :: Shutting down configurator object
2024-02-22 09:31:38,517 - MainProcess(75683) - InstallDriver - adsk.dls.streamer.configuration - INFO :: ##################################### End #####################################
2024-02-22 09:31:38,517 - MainProcess(75683) - InstallDriver - adsk.dls.streamer.configuration - INFO :: # #
2024-02-22 09:31:38,518 - MainProcess(75683) - InstallDriver - adsk.dls.streamer.configuration - INFO :: # <adsk.dls.streamer.configuration.Configurator object at 0x10ad89d00> #
2024-02-22 09:31:38,518 - MainProcess(75683) - InstallDriver - adsk.dls.streamer.configuration - INFO :: # #
2024-02-22 09:31:38,518 - MainProcess(75683) - InstallDriver - adsk.dls.streamer.configuration - INFO :: ###############################################################################
2024-02-22 09:36:48,880 - MainProcess(76023) - MainThread - adsk.dls.streamer - DEBUG :: Logging initialized, with level 10, output file: /Users/marcfish/Library/Logs/autodesk.webdeploy.streamer.log
2024-02-22 09:36:48,880 - MainProcess(76023) - MainThread - adsk.dls.streamer.configuration - INFO :: #################################### Begin ####################################
2024-02-22 09:36:48,880 - MainProcess(76023) - MainThread - adsk.dls.streamer.configuration - INFO :: # #
2024-02-22 09:36:48,880 - MainProcess(76023) - MainThread - adsk.dls.streamer.configuration - INFO :: # <adsk.dls.streamer.configuration.Configurator object at 0x105f2c1d0> #
2024-02-22 09:36:48,880 - MainProcess(76023) - MainThread - adsk.dls.streamer.configuration - INFO :: # #
2024-02-22 09:36:48,880 - MainProcess(76023) - MainThread - adsk.dls.streamer.configuration - INFO :: ###############################################################################
2024-02-22 09:36:48,880 - MainProcess(76023) - MainThread - adsk.dls.streamer.manifests - INFO :: Loading build manifest from /private/var/folders/sr/ptrysygx29v1fbs5z209kg7w0000gn/T/AppTranslocation/B4DA8595-AF57-41FA-A993-FFC435A3CD5D/d/Install Autodesk Fusion.app/Contents/MacOS/resources/buildinfo.json
2024-02-22 09:36:48,880 - MainProcess(76023) - MainThread - adsk.dls.streamer.manifests - DEBUG :: Searching for manifest object member: feature-version
2024-02-22 09:36:48,880 - MainProcess(76023) - MainThread - adsk.dls.streamer.configuration - INFO :: The streamer version is: 20231212154431
2024-02-22 09:36:48,887 - MainProcess(76023) - MainThread - adsk.dls.streamer.configuration - DEBUG :: Loading default language: en_GB
2024-02-22 09:36:48,887 - MainProcess(76023) - MainThread - adsk.dls.streamer.configuration - DEBUG :: Resource directory set to: /private/var/folders/sr/ptrysygx29v1fbs5z209kg7w0000gn/T/AppTranslocation/B4DA8595-AF57-41FA-A993-FFC435A3CD5D/d/Install Autodesk Fusion.app/Contents/MacOS/resources
2024-02-22 09:36:48,887 - MainProcess(76023) - MainThread - adsk.dls.streamer.__main__ - INFO :: Setup SSL_CERT_FILE environment variable to /private/var/folders/sr/ptrysygx29v1fbs5z209kg7w0000gn/T/AppTranslocation/B4DA8595-AF57-41FA-A993-FFC435A3CD5D/d/Install Autodesk Fusion.app/Contents/MacOS/certs.pem
2024-02-22 09:36:48,887 - MainProcess(76023) - MainThread - adsk.dls.streamer.__main__ - DEBUG :: Defining command line arguments
2024-02-22 09:36:48,888 - MainProcess(76023) - MainThread - adsk.dls.streamer.__main__ - DEBUG :: Overriding standard streams to capture output
2024-02-22 09:36:48,888 - MainProcess(76023) - MainThread - adsk.dls.streamer.__main__ - DEBUG :: Parsing command line arguments
2024-02-22 09:36:48,888 - MainProcess(76023) - MainThread - adsk.dls.streamer.__main__ - INFO :: Command-Line Argument Configuration:
Namespace(procfac=<function deploy_process at 0x105f12fc0>, operation=<function multiple_operate at 0x105527a60>, app_id='73e72ada57b7480280f7a6f4a289729f', language='en', connection='https://dl.appstreaming.autodesk.com/production/', update_connection=None, stream='production', globalinstall=False, no_auto_launch=False, no_uninstall_registry=False, install_origin='Streamer', profile=False, threadscount=5, installlocation=None, ppid=-1, force_full=False, purge=False, cleanup=False, silent=False, launch_args='', pull_dest=None, loglevel=20, logfile=None, headless=False, pipes=None, quietmode=False, infofile=None, no_cleanup=False, cleancacheall=False, removeuserdata=False, removeusercred=False, deep_clean=False)
2024-02-22 09:36:48,888 - MainProcess(76023) - MainThread - adsk.dls.streamer.__main__ - INFO :: >>>>>>>> app id is 73e72ada57b7480280f7a6f4a289729f ---- stream is production ---- global install is False <<<<<<<<
2024-02-22 09:36:48,888 - MainProcess(76023) - MainThread - adsk.dls.streamer.__main__ - DEBUG :: Resetting the standard streams
2024-02-22 09:36:48,888 - MainProcess(76023) - MainThread - adsk.dls.streamer - INFO :: New logging level: 20
2024-02-22 09:36:48,888 - MainProcess(76023) - MainThread - adsk.dls.streamer.configuration - INFO :: Overriding Connection String: https://dl.appstreaming.autodesk.com/production/
2024-02-22 09:36:49,999 - MainProcess(76023) - InstallDriver - adsk.dls.streamer.process.process - INFO :: Start to run process: Deploy
2024-02-22 09:36:50,027 - MainProcess(76023) - InstallDriver - adsk.dls.streamer.configuration - INFO :: The PAC invoking process was enabled but the proxy is empty
2024-02-22 09:36:50,530 - MainProcess(76023) - InstallDriver - adsk.dls.streamer.process.process - INFO :: The host autodesk.com is accessible
2024-02-22 09:36:50,532 - MainProcess(76023) - InstallDriver - adsk.dls.streamer.process.process - INFO :: S_I: NTAuMTkuMTQ5LjQ=
2024-02-22 09:36:50,533 - MainProcess(76023) - InstallDriver - adsk.dls.streamer.process.process - INFO :: C_PR_I: MTkyLjE2OC4xLjE1
2024-02-22 09:36:50,576 - MainProcess(76023) - InstallDriver - adsk.dls.streamer.process.process - INFO :: Local DNS: U2VydmVyOgkJODguMjE1LjYxLjI1NSwgQWRkcmVzczoJODguMjE1LjYxLjI1NSM1Mw==
2024-02-22 09:36:50,576 - MainProcess(76023) - InstallDriver - adsk.dls.streamer.process.process - INFO :: Detected proxies: e30=
2024-02-22 09:36:50,577 - MainProcess(76023) - InstallDriver - adsk.dls.streamer.process.process - ERROR :: Exception during processing:
Traceback (most recent call last):
File "/Users/Shared/Jenkins/Fusion/Streamer/src/adsk/dls/streamer/process/process.py", line 1185, in execute
File "/Users/Shared/Jenkins/Fusion/Streamer/src/adsk/dls/streamer/process/process.py", line 1503, in execute_check
File "/Users/Shared/Jenkins/Fusion/Streamer/src/adsk/dls/streamer/process/process.py", line 543, in _init_registry
File "/Users/Shared/Jenkins/Fusion/Streamer/src/adsk/dls/streamer/process_utils.py", line 117, in newregistry
File "/Users/Shared/Jenkins/Fusion/Streamer/src/adsk/dls/streamer/registry_root.py", line 52, in install_registry_root
File "/Users/Shared/Jenkins/Fusion/Streamer/src/adsk/dls/streamer/registry_root.py", line 41, in _new_reg_root_helper
File "/Users/Shared/Jenkins/Fusion/Streamer/src/adsk/dls/streamer/registry.py", line 569, in __init__
File "/Users/Shared/Jenkins/Fusion/Streamer/src/adsk/dls/streamer/registry.py", line 150, in __init__
File "src/cursor.c", line 240, in resetcursor
apsw.CorruptError: CorruptError: database disk image is malformed

-------------------------------------------------------------------------------

 

1 REPLY 1
Message 2 of 2

Can't find what you're looking for? Ask the community or share your knowledge.

Post to forums  

Autodesk Design & Make Report