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Unable to delete files after latest upgrade on personal edition

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Message 1 of 3
kmbradyZ9797
212 Views, 2 Replies

Unable to delete files after latest upgrade on personal edition

Starting with latest patch to Personal edition limiting the number of editable document to 10 I am unable to delete files.

 

Same from inside F360 and through the web interface.

 

Files are not linked to any other file, are not used in any other file, but in some cases were created at the same time.

 

When attempting to delete the file I get a 'are you sure' prompt and then get a prompt saying document in use and can not be delete.  Document is not in use, and is not linked to any other document.

 

I have logged out and restarted F360 several times and the issue does not change

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2 REPLIES 2
Message 2 of 3
jhackney1972
in reply to: kmbradyZ9797

Deleting files has always been difficult for some files for lots of reasons.  Take a look at this blog article and video and see if it helps you out.

John Hackney, Retired
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Message 3 of 3
marc.gsiii
in reply to: kmbradyZ9797

Same problem here.  Unable to delete editable files (10 max for Personal).  Your blog article is of no use here, where is support?

 

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