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Unable to activate personal/hobby license

6 REPLIES 6
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Message 1 of 7
eringuet
725 Views, 6 Replies

Unable to activate personal/hobby license

Hi,

When I first started using Fusion, I think I mistakenly activated a with a startup license. It just ran out and I went back to the site to subscribe to a personal/hobby license. It was about 12 hours ago and I still can't use fusion and it says my license is expired. How can I apply the personal license?

Thanks 

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6 REPLIES 6
Message 2 of 7
jhackney1972
in reply to: eringuet

Try following the instructions on this webpage.  


"If you find my answer solved your question, please select the Accept Solution icon"

John Hackney
Retired

Beyond the Drafting Board


Message 3 of 7
eringuet
in reply to: eringuet

@jhackney1972 Hi John, I followed the instructions and my subscription is still expired.

Message 4 of 7
hammerquill
in reply to: eringuet

There's a note on the page you land on after clicking to activate your new subscription that says it may take a few hours to activate, and that you shouldn't start Fusion for a while. I kept on waiting a while and then restarting, and it would always say it was expired. Finally, I started over, clicked to activate my hobbyist subscription, and went to bed. It was working the next day when I came back to it.

 

Message 5 of 7
eringuet
in reply to: eringuet

@hammerquill it's not working, unfortunately. Thanks.

Message 6 of 7
angryzapper
in reply to: eringuet

having the same issue, tried multiple times from trial to activate hobbyist sub, but without success.

Message 7 of 7
jhackney1972
in reply to: angryzapper

When you start or renew a Fusion 360 Personal license, it starts out as a 30 day Trial subscription.   Wait until it runs out and you should be switched to a Personal license automatically.


"If you find my answer solved your question, please select the Accept Solution icon"

John Hackney
Retired

Beyond the Drafting Board


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