STL export file dialog not shown, then FUSION 360 crashes

[Anonymous]

Hi,

the STL export is not working for me since several months, even not for models it worked in the past.

I am a hobby user, so I am not using FUSION 360 every week and using the https://myhub.autodesk360.com/ web interface for exporting the STL is a valid workaround, but slows down prototyping a lot.

I searched the internet and the forum and also tried the tipps mentioned in the following post (including a reinstall), but without success: https://forums.autodesk.com/t5/fusion-360-support/no-file-dialogs-visible/m-p/9077342

In my case it behaves a bit differently than what I found in the other posts, so I describe it with a sample (vacuum hose adapter):

1. I right click the body to export and select "save as STL" so the dialog opens:

• To make sure my model is valid I checked the preview mesh checkbox (doesn't make a difference, if I do or not)
• I deselect the Output options, because I want to save it as a file and click "OK"
  (by the way, Output to Cura works fine, but I don't use Cura anymore and Output to Custom also doesn't work, because the dialog to open the application doesn't open)

2. The dialog closes and I would expect a file dialog to be shown as it did in the past, but nothing happens

• From now on the UI seems to be buggy
• Trying to right click the body does not open the context menu anymore
• I can not edit anything, whatever I click does not trigger any action

3. At some point the application crashes and I can fill out the Error Report (I did this already several month ago, so I don't repeat it every time):

I can reproduce this issue with all sort of models, even if I just create a simple cube.

I also recognized other file related issues in my UI, including "INSERT" > "Insert SVG":

When I click the folder icon to open the file dialog, nothing happens.

One more thing worth to mention is that I have a NAS at home and I used to save my exported STL files to a network share on the NAS. A few month ago I replaced the NAS with a new one, so maybe the file dialogs try to open a path that is not available anymore. But as mentioned before, I already tried to reinstall the application and even made sure I delete all below %localappdata%\Autodesk.

Any help and ideas are appreciated, I don't know what else to try to fix this.

Thank you,

Christian

[MoshiurRashid]

Hi

Thanks for posting. I actually can't tell you the exact solution but I can give you a bypass way for stl generation (in case you are in hurry)

Go to Tools> Make> 3d print.

Select the body. Then select a mesh refinement as much as detail as you need.

In the output UNCHECK the "3d print utility"

Click ok and save the stl.

[Anonymous]

Hi MoshiurRashid,

thanks for your quick reply.

I didn't mention it, but it doesn't matter which way I call the dialog (right click body > Save STL, Tools > Make > 3D Print, File menu > 3D Print), but the result is always the same. Calling "3D Print" instead of "Save STL" shows a different dialog title, but I guess the dialog is technically the same.

Thanks anyway

Christian

[MoshiurRashid]

Can you attach your file here?

File> Export> Attachment 

[Anonymous]

Unfortunatelly I can not export it from FUSION 360, because this seems to be also a file dialog that is not working ...

But I managed to export it from the web interface (getting it sent by mail), so I attached the model.

(I can also reproduce the problem by just creating a cube, so I don't think the model is the problem)

[MoshiurRashid · Accepted solution]

I can generate the stl very easily from the file and the design is also simple (see the attached).

I think you should try a Automatic Clean Uninstall , and reinstall it.

[Anonymous]

Thank you a lot, I didn't know about the cleaning tool, but this actually helped!

[MoshiurRashid]

If that solved your problem please hit "accept solution" so that other people can find the answer quickly.

If the problem is not solved, let us know more.

[jsomville]

I have the same issue. The export mesh dosent work. When clicking on the OK buton of the export mesh dialog. There should be a popup window but it is never displayed. The button stay enabled so I can click again and then the application crashes. This happens on every part of every project I have. Report here 328121059

The workaround is that I re-install Fusion. This is very annoying.

Please fix this bug so I can start using Fusion with more pleasure.

Thanks

[HughesTooling]

This is an old bug that comes up if the last directory\drive you saved or opened a file from is no longer available. There is a fix in this post that might be less trouble that uninstall\install.

Mark