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06-24-2020
05:31 AM
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Software update fail because of TLS
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06-24-2020
05:31 AM
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Hello,
I'm running Autodesk Fusion 360 on a Macbook Pro (macOS 15.5).
Updates of the software are failing because of TLS version, see the stacktrace below.
Restarting the software and/or the mac did not help either.
Any hints ?
Thanks.
2020-06-24 13:53:48,897 - MainProcess(81566) - Dummy-1 - adsk.dls.streamer.process - INFO :: The host dl.appstreaming.autodesk.com is accessible
2020-06-24 13:53:48,899 - MainProcess(81566) - Dummy-1 - adsk.dls.streamer.process - INFO :: S_I: MTA0LjY5LjEwNi4yMjk=
2020-06-24 13:53:48,899 - MainProcess(81566) - Dummy-1 - adsk.dls.streamer.netlib - WARNING :: Failed to get client ip address [Errno 8] nodename nor servname provided, or not known
2020-06-24 13:53:48,900 - MainProcess(81566) - Dummy-1 - adsk.dls.streamer.process - INFO :: C_PR_I:
2020-06-24 13:53:48,987 - MainProcess(81566) - Dummy-1 - adsk.dls.streamer.process - INFO :: Local DNS: U2VydmVyOgkJMTkyLjE2OC4xLjEsIEFkZHJlc3M6CTE5Mi4xNjguMS4xIzUz
2020-06-24 13:54:00,498 - MainProcess(81566) - Dummy-1 - adsk.dls.streamer.process - INFO :: Network Speed: host: bpwoippy.vialis.net:8080, ping: 32.358s, download: 166.31486293190014Mbps
2020-06-24 13:54:00,498 - MainProcess(81566) - Dummy-1 - adsk.dls.streamer.process - INFO :: Proxy enabled False
2020-06-24 13:54:00,498 - MainProcess(81566) - Dummy-1 - adsk.dls.streamer.process - ERROR :: Exception during processing:
Traceback (most recent call last):
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/urllib/request.py", line 1254, in do_open
h.request(req.get_method(), req.selector, req.data, headers)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/http/client.py", line 1107, in request
self._send_request(method, url, body, headers)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/http/client.py", line 1152, in _send_request
self.endheaders(body)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/http/client.py", line 1103, in endheaders
self._send_output(message_body)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/http/client.py", line 934, in _send_output
self.send(msg)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/http/client.py", line 877, in send
self.connect()
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/http/client.py", line 1261, in connect
server_hostname=server_hostname)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/ssl.py", line 385, in wrap_socket
_context=self)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/ssl.py", line 760, in __init__
self.do_handshake()
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/ssl.py", line 996, in do_handshake
self._sslobj.do_handshake()
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/ssl.py", line 641, in do_handshake
self._sslobj.do_handshake()
ssl.SSLError: [SSL: TLSV1_ALERT_PROTOCOL_VERSION] tlsv1 alert protocol version (_ssl.c:720)
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "nspylib.zip/netlib.py", line 141, in __init__
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/urllib/request.py", line 472, in open
response = meth(req, response)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/urllib/request.py", line 582, in http_response
'http', request, response, code, msg, hdrs)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/urllib/request.py", line 504, in error
result = self._call_chain(*args)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/urllib/request.py", line 444, in _call_chain
result = func(*args)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/urllib/request.py", line 696, in http_error_302
return self.parent.open(new, timeout=req.timeout)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/urllib/request.py", line 472, in open
response = meth(req, response)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/urllib/request.py", line 582, in http_response
'http', request, response, code, msg, hdrs)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/urllib/request.py", line 504, in error
result = self._call_chain(*args)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/urllib/request.py", line 444, in _call_chain
result = func(*args)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/urllib/request.py", line 696, in http_error_302
return self.parent.open(new, timeout=req.timeout)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/urllib/request.py", line 472, in open
response = meth(req, response)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/urllib/request.py", line 582, in http_response
'http', request, response, code, msg, hdrs)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/urllib/request.py", line 504, in error
result = self._call_chain(*args)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/urllib/request.py", line 444, in _call_chain
result = func(*args)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/urllib/request.py", line 696, in http_error_302
return self.parent.open(new, timeout=req.timeout)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/urllib/request.py", line 466, in open
response = self._open(req, data)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/urllib/request.py", line 484, in _open
'_open', req)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/urllib/request.py", line 444, in _call_chain
result = func(*args)
File "nspylib.zip/netlib.py", line 342, in https_open
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/urllib/request.py", line 1256, in do_open
raise URLError(err)
urllib.error.URLError: <urlopen error [SSL: TLSV1_ALERT_PROTOCOL_VERSION] tlsv1 alert protocol version (_ssl.c:720)>
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "nspylib.zip/process.py", line 1507, in execute
File "nspylib.zip/process.py", line 2775, in execute_without_errorhandling
File "nspylib.zip/process.py", line 1410, in execute_without_errorhandling
File "nspylib.zip/process.py", line 2749, in _load_deployapps
File "nspylib.zip/process.py", line 2641, in _load_appmanifest
File "nspylib.zip/manifests.py", line 426, in open
File "nspylib.zip/manifests.py", line 274, in open
File "nspylib.zip/netlib.py", line 571, in __call__
File "nspylib.zip/manifests.py", line 267, in _open
File "nspylib.zip/netlib.py", line 478, in __call__
File "nspylib.zip/netlib.py", line 155, in __init__
urllib.error.URLError: <urlopen error <urlopen error [SSL: TLSV1_ALERT_PROTOCOL_VERSION] tlsv1 alert protocol version (_ssl.c:720)>, url:https://dl.appstreaming.autodesk.com/production/97e6dd95735340d6ad6e222a520454db/73e72ada57b7480280f7a6f4a289729f/20190627200757.json>
06-24-2020
05:31 AM
Software update fail because of TLS
Hello,
I'm running Autodesk Fusion 360 on a Macbook Pro (macOS 15.5).
Updates of the software are failing because of TLS version, see the stacktrace below.
Restarting the software and/or the mac did not help either.
Any hints ?
Thanks.
2020-06-24 13:53:48,897 - MainProcess(81566) - Dummy-1 - adsk.dls.streamer.process - INFO :: The host dl.appstreaming.autodesk.com is accessible
2020-06-24 13:53:48,899 - MainProcess(81566) - Dummy-1 - adsk.dls.streamer.process - INFO :: S_I: MTA0LjY5LjEwNi4yMjk=
2020-06-24 13:53:48,899 - MainProcess(81566) - Dummy-1 - adsk.dls.streamer.netlib - WARNING :: Failed to get client ip address [Errno 8] nodename nor servname provided, or not known
2020-06-24 13:53:48,900 - MainProcess(81566) - Dummy-1 - adsk.dls.streamer.process - INFO :: C_PR_I:
2020-06-24 13:53:48,987 - MainProcess(81566) - Dummy-1 - adsk.dls.streamer.process - INFO :: Local DNS: U2VydmVyOgkJMTkyLjE2OC4xLjEsIEFkZHJlc3M6CTE5Mi4xNjguMS4xIzUz
2020-06-24 13:54:00,498 - MainProcess(81566) - Dummy-1 - adsk.dls.streamer.process - INFO :: Network Speed: host: bpwoippy.vialis.net:8080, ping: 32.358s, download: 166.31486293190014Mbps
2020-06-24 13:54:00,498 - MainProcess(81566) - Dummy-1 - adsk.dls.streamer.process - INFO :: Proxy enabled False
2020-06-24 13:54:00,498 - MainProcess(81566) - Dummy-1 - adsk.dls.streamer.process - ERROR :: Exception during processing:
Traceback (most recent call last):
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/urllib/request.py", line 1254, in do_open
h.request(req.get_method(), req.selector, req.data, headers)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/http/client.py", line 1107, in request
self._send_request(method, url, body, headers)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/http/client.py", line 1152, in _send_request
self.endheaders(body)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/http/client.py", line 1103, in endheaders
self._send_output(message_body)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/http/client.py", line 934, in _send_output
self.send(msg)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/http/client.py", line 877, in send
self.connect()
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/http/client.py", line 1261, in connect
server_hostname=server_hostname)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/ssl.py", line 385, in wrap_socket
_context=self)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/ssl.py", line 760, in __init__
self.do_handshake()
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/ssl.py", line 996, in do_handshake
self._sslobj.do_handshake()
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/ssl.py", line 641, in do_handshake
self._sslobj.do_handshake()
ssl.SSLError: [SSL: TLSV1_ALERT_PROTOCOL_VERSION] tlsv1 alert protocol version (_ssl.c:720)
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "nspylib.zip/netlib.py", line 141, in __init__
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/urllib/request.py", line 472, in open
response = meth(req, response)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/urllib/request.py", line 582, in http_response
'http', request, response, code, msg, hdrs)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/urllib/request.py", line 504, in error
result = self._call_chain(*args)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/urllib/request.py", line 444, in _call_chain
result = func(*args)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/urllib/request.py", line 696, in http_error_302
return self.parent.open(new, timeout=req.timeout)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/urllib/request.py", line 472, in open
response = meth(req, response)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/urllib/request.py", line 582, in http_response
'http', request, response, code, msg, hdrs)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/urllib/request.py", line 504, in error
result = self._call_chain(*args)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/urllib/request.py", line 444, in _call_chain
result = func(*args)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/urllib/request.py", line 696, in http_error_302
return self.parent.open(new, timeout=req.timeout)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/urllib/request.py", line 472, in open
response = meth(req, response)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/urllib/request.py", line 582, in http_response
'http', request, response, code, msg, hdrs)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/urllib/request.py", line 504, in error
result = self._call_chain(*args)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/urllib/request.py", line 444, in _call_chain
result = func(*args)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/urllib/request.py", line 696, in http_error_302
return self.parent.open(new, timeout=req.timeout)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/urllib/request.py", line 466, in open
response = self._open(req, data)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/urllib/request.py", line 484, in _open
'_open', req)
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/urllib/request.py", line 444, in _call_chain
result = func(*args)
File "nspylib.zip/netlib.py", line 342, in https_open
File "/Users/julian.blin/Library/Application Support/Autodesk/webdeploy/production/51951a9870a02b6060af5e027883314d6e9d1f94/Autodesk Fusion 360.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.5/urllib/request.py", line 1256, in do_open
raise URLError(err)
urllib.error.URLError: <urlopen error [SSL: TLSV1_ALERT_PROTOCOL_VERSION] tlsv1 alert protocol version (_ssl.c:720)>
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "nspylib.zip/process.py", line 1507, in execute
File "nspylib.zip/process.py", line 2775, in execute_without_errorhandling
File "nspylib.zip/process.py", line 1410, in execute_without_errorhandling
File "nspylib.zip/process.py", line 2749, in _load_deployapps
File "nspylib.zip/process.py", line 2641, in _load_appmanifest
File "nspylib.zip/manifests.py", line 426, in open
File "nspylib.zip/manifests.py", line 274, in open
File "nspylib.zip/netlib.py", line 571, in __call__
File "nspylib.zip/manifests.py", line 267, in _open
File "nspylib.zip/netlib.py", line 478, in __call__
File "nspylib.zip/netlib.py", line 155, in __init__
urllib.error.URLError: <urlopen error <urlopen error [SSL: TLSV1_ALERT_PROTOCOL_VERSION] tlsv1 alert protocol version (_ssl.c:720)>, url:https://dl.appstreaming.autodesk.com/production/97e6dd95735340d6ad6e222a520454db/73e72ada57b7480280f7a6f4a289729f/20190627200757.json>
2 REPLIES 2
Message 2 of 3
07-05-2020
02:31 PM
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Hi @Anonymous ,
Can you please run this command in Terminal to check what is the current SSL version on your machine?
$ python3 -c "import ssl; print(ssl.OPENSSL_VERSION)"
Rishabh Bisht
Product Owner
07-05-2020
02:31 PM
Hi @Anonymous ,
Can you please run this command in Terminal to check what is the current SSL version on your machine?
$ python3 -c "import ssl; print(ssl.OPENSSL_VERSION)"Rishabh Bisht
Product Owner
Message 3 of 3
12-29-2020
07:53 AM
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I get the same problem, I am also on a Mac, MacOS 10.15.7.
I have:
$ python3 -c "import ssl; print(ssl.OPENSSL_VERSION)"
OpenSSL 1.1.1g 21 Apr 2020
12-29-2020
07:53 AM
I get the same problem, I am also on a Mac, MacOS 10.15.7.
I have:
$ python3 -c "import ssl; print(ssl.OPENSSL_VERSION)"
OpenSSL 1.1.1g 21 Apr 2020
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