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Share Public Link option missing from Data Panel

16 REPLIES 16
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Message 1 of 17
brianH9DBE
945 Views, 16 Replies

Share Public Link option missing from Data Panel

"Share Public Link" option goes missing from the pop-up menu when right clicking on a model in the Data Panel.

 

I suspect this may have been after returning from Offline Mode, though the screenshot where the option is missing was taken while Working Online.

 

This is either a bug or worse, an intentional design decision which is a BIG NO-NO in UI design. The option should be ghosted out in the menu, not utterly gone.

 

Screen Shot 2021-04-13 at 2.05.18 AM.pngScreen Shot 2021-04-13 at 9.21.52 AM.png

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16 REPLIES 16
Message 2 of 17

Hi, Thanks for using Fusion.

 

I was not able to reproduce the issue you mentioned by trying the Fusion to switch to Online and offline. 

 

when in offline mode, datapanel itself will be greyed out, is it not the same case for you. 

 

Regards,

Sasi



 Sasikanth Kollipara 
 Sr. Quality Engineer in Fusion
Autodesk
LinkedIn
Message 3 of 17

Correct, it is not the case for me.

True, some files are greyed out, but not all. And, as I mentioned, this
single option was missing from the menu.

I think it's an issue for the program designers!

Thank you,
Brian
Message 4 of 17

I tried to reproduce that and I am not seeing this kind of issue. what kind of entitlement do you own? Commercial? Education?  Personal/hobbyist?

 

that would give us some understanding on why this difference.



 Sasikanth Kollipara 
 Sr. Quality Engineer in Fusion
Autodesk
LinkedIn
Message 5 of 17

Commercial.
Message 6 of 17

Commercial.

Message 7 of 17

can you please try the below workflow just to confirm this is not a build issue ( before uninstall and reinstall) f

  • Invoke the web interface from Fusion(or click on https://www.autodesk.com/products/fusion-360/collaborator?/ ) and click access now to go sign in the same credentials you used to enter in Fusion.
  • then once you are in the team you were using, check in the projects and check if "share" option is available there or not.

Screenshot 2021-04-16 at 11.27.08 AM.png

 

And FYI, it works in the same way you want.

 

Regards,

Sasi



 Sasikanth Kollipara 
 Sr. Quality Engineer in Fusion
Autodesk
LinkedIn
Message 8 of 17

incase you find it greyed on the web interface, then it means your administrator has put it off.. 

 

If you are admin, you can toggle as below: 

 

Screenshot 2021-04-16 at 1.07.52 PM.pngScreenshot 2021-04-16 at 1.09.14 PM.png

Once you toggle it ON, then you should find the option of "public share link" in Fusion.

 

If my post answers your question, please click the "Accept Solution" button. This helps everyone find answers more quickly!

 

Regards,

Sasi



 Sasikanth Kollipara 
 Sr. Quality Engineer in Fusion
Autodesk
LinkedIn
Message 9 of 17

I am an admin, and that setting was not changed.

Message 10 of 17

Thanks for checking, can you please post the screenshot of how it looks in your Admin page for the Public file share settings.

 

Regards,

Sasi



 Sasikanth Kollipara 
 Sr. Quality Engineer in Fusion
Autodesk
LinkedIn
Message 11 of 17

I can't share a picture of my admin page from a360.com publicly.

 

However, my issue was not with the ability to share from the admin page in an internet browser.

 

I was simply sharing these screenshots to let the Fusion360 team know that it is possible for options to go missing from menus within the Fusion360 program. I would recommend that if ever an option is unavailable, it should be ghosted out (grayed out), not missing from the menu.

Message 12 of 17

Noted that!! if your problem is solved with the settings change, we can close this thread. 



 Sasikanth Kollipara 
 Sr. Quality Engineer in Fusion
Autodesk
LinkedIn
Message 13 of 17
brianH9DBE
in reply to: brianH9DBE

I would not say the problem is solved as we do not know why it happened and there is no guarantee that it will not happen again. I believe I clearly demonstrated the issue with the two screenshots that I shared.

 

I would kindly request that we elevate this issue to the program developers who are responsible for the user interface within Fusion360. I would like to know what they suspect caused the issue and how they intend to fix it.

 

It is very difficult for people like you and me to solve these kind of issues if the interface is changing from one user to the next or from one instance to the next. The user interface should be a constant, reliable thing that allows us to compare notes with regards to the program. But if the interface is allowed to change in this way, we have no chance of understanding the source of the problem.

 

Thank you for your assistance and please let me know how we can elevate this issue.

Message 14 of 17
David_Gardner
in reply to: brianH9DBE

I have the same problem happening with educational accounts some students have shar some don't. They are all configured the same

Message 15 of 17

I can suddenly not share a link to my files publicly now too. I get an alert stating "You cannot share this item because sharing has been disabled by team administrator" at the bottom of the Share public link. I am the admin and the ability to share has been toggled on under admin for the entire time. I also cannot share from the web interface of my files at this time. Has there been a fix established for this? I have contacted my VAR but no response yet. I am a commercial user and fusion is part of my PDM subscription.

Message 16 of 17
c_k_perry
in reply to: David_Gardner

Hi team,

 

Just wondering if this share public link issue has been fixed?

I am also on an educational licence and unable to share any links or even export in f3d. 

No ability to generate a link or as an alternative, unable to export in anything other than f3z.

 

Cheers. Look forward to hearing updates.

Message 17 of 17

Hi there,

 

Just wondering if this share public link issue has been fixed?

I am also on an educational licence and unable to share any links or even export in f3d. 

No ability to generate a link or as an alternative, unable to export in anything other than f3z.

 

Cheers. Look forward to hearing updates.

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